Audi Dominion
San Antonio, TX
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458 Reviews of Audi Dominion
Excellent service I'm not the kind of person I like to fill surveys or reviews but in this case Brian deserve to be praised every time I get my Q7 to service even when I'm not the kind of person I like to fill surveys or reviews but in this case Brian deserve to be praised every time I get my Q7 to service even when is just a routine he always take care of all my needs I never had any issue that it has not been resolve to my entire satisfaction Thank you Brian More
Cavender Audi Rock Kearney and the cavender sales and service team were terrific. My wife and I bought two vehicles in two days and received exceptional service in Rock Kearney and the cavender sales and service team were terrific. My wife and I bought two vehicles in two days and received exceptional service in each case. More
give Henry Almarez high kudos for customer service After Mark Wilson left which my family was sad to see him go, Mark recommended Henry. Henry has been the service representative for our family for a y After Mark Wilson left which my family was sad to see him go, Mark recommended Henry. Henry has been the service representative for our family for a year and a half and we have been well taken care of. I can call Henry from making appointments to asking questions about my car and he always calls you back. Henry has my loaner car ready when my car needs repairs that will take more than a day. If I wait for my car to be repaired for a small item, Henry makes sure that I am comfortable and will offer any coffee, water etc. Henry has become part of our family. So...accolades to Henry for his excellent customer service! More
Good customer service I've had my Audi S5 for 5 years now and was having some issues with the check engine light and other minor things so I took it in to have it looked at I've had my Audi S5 for 5 years now and was having some issues with the check engine light and other minor things so I took it in to have it looked at. Henry had my car taken care of in no time and had a loaner ready for me as soon as I got there. When my car was ready it was nice and clean and ran like new. I recommend if you own an Audi and want great service Go see Henry. More
Service Manager Henry Almarez Rocks! Every time that I get my Audi serviced at Cavender Audi, Henry Almarez is the "go-to" guy! He always makes sure that the work gets done in a timely f Every time that I get my Audi serviced at Cavender Audi, Henry Almarez is the "go-to" guy! He always makes sure that the work gets done in a timely fashion and that it is done right the first time... every time! Recently, I had an engine warning light problem. Within a day of my call, he took my car in and granted me a loaner. Then, the work was completed in one day! He is truly outstanding. When I buy my next Audi, it will be because they are great cars... and Henry's outstanding service. Simply outstanding! More
Cavender will spoil you I could never shop at another dealer after the treatment I have received at Cavender Audi. Just purchased my third car from them in the last 5 years. I could never shop at another dealer after the treatment I have received at Cavender Audi. Just purchased my third car from them in the last 5 years. Great cars, delivering a perfect combination of styling, performance and fuel economy. Followed by outstanding service after delivery. More
Bad Tint It is hard to review this because it is mostly the contractor they have to do tint, Fletch crew that is not getting it right. Today my husband took my It is hard to review this because it is mostly the contractor they have to do tint, Fletch crew that is not getting it right. Today my husband took my Audi ( since I have to work) for the 6th time , to redo my tint since I purchased in April 2014. A simple tint, that for some reason they cannot get right and Fletch's Technician told my husband so you are the person that keeps complaining. EXCUSE ME...but who wants to spend there time and gas dealing with this....Now I have to worry about getting my Audi back in good shape since they hire ignorant non-customer service skilled worker who don't feel good about now. For some reason they have the gift of turning around the problem on you, I have not received anything for my wasted time. I did not purchase a car from the lemon lot I purcashed a Audi. So customers be aware of getting your Audi tint done by them or you will end up like me wasting precious time on a review. I love my Audi and they people who have helped but few bad apples in bunch. More
Like Family I previously owned a Land Rover and had taken it to the local dealership for maintenance. During the day, an employee of the dealership was testing t I previously owned a Land Rover and had taken it to the local dealership for maintenance. During the day, an employee of the dealership was testing the car and ran a red light! The car was totalled! The experience with Land Rover dealership was awful at best. We went to Cavendar Audi, told them of our experience and they treated us like family! I was so hapy with Rock Kearney and Sam Robles that at the end of the purchase I was in tears of happiness and hugged them both! I cannot say enough about the wonderful experience of working with them! Thinking of purchasing a car and want an exceptional experience - RUN to Cavendar Audi! More
As always, a pleasurable visit to this dealership. Dilip is a true professional and we look forward to our family buying many more vehicles from him in the future. My only wish is that this dealership carri is a true professional and we look forward to our family buying many more vehicles from him in the future. My only wish is that this dealership carried more of a variety of the higher-end models as well as more of the performance oriented models such as the S series, RS series cars and R8's. Perhaps our market is just too small to support that level of vehicle? More
I purchased my Audi in 2008 and had it serviced from day one at the dealer. At 92 k miles The timing belt busted 38,000 miles before scheduled maintenance. The timing belt busted and blew the cylinder and b one at the dealer. At 92 k miles The timing belt busted 38,000 miles before scheduled maintenance. The timing belt busted and blew the cylinder and blew the head over $5000 in repair The dealer said they were not responsible and that this should not of happened then submitted paperwork to their main office explaining what happened. to fix it on Audis cost . It was rejected and basically my problem if you're considering Audi BMW or Mercedes I would not choose a audi do to my experience and with my experience at the dealer. They should be the professionals and should do a 30 or 50 point inspection due to the lack of their work ethics. Iam stuck with a car payment and a 5000+ Bill to fix this. I would consider a Mercedes over Audi any i'm of day after this experience . More