Zero integrity. - benryan07+dealerrater
Zero integrity. Zero accountability. Avoid at all costs.
I arranged to fly in from out of state to purchase a car from this dealership. The deal was worked out, flights were booked, and the dealership itself had even arranged a ride for me from the airport. Everything was set.
Then, two days before my trip, I received a one-line email from the salesman I'd been working with: "The Audi Q7 you where interested just sold."
That's it. No phone call. No apology. No acknowledgment that I had spent money on flights and rearranged my schedule based on our agreement. Not even an offer to make it right — no alternative vehicles, no reimbursement for travel costs, nothing. Just a single throwaway sentence with a typo.
This dealership had no problem rolling out the red carpet when they thought they were closing a sale — arranging airport pickups and all — but the moment someone else waved cash in their face, I ceased to exist. They will gladly waste your time, your money, and your trust if a better offer walks through the door.
If you're considering buying from here, especially from out of state, think twice. A dealership that treats customers like this doesn't deserve your business.
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