Audi Danbury

Extremely sloppy work (car handed back to me with same issues I thought would have been addressed) and extremely poor customer service follow-up (multiple phone calls and emails ignored). Not fair to issues I thought would have been addressed) and extremely poor customer service follow-up (multiple phone calls and emails ignored). Not fair to rate the service rep I worked with since technicians were the ones who screwed up and Audi middle management has ignored my requests for a refund. So please ignore the 1 star rating I was forced to give Al Cretacci. Not much else to say but enter Audi Danbury at your own risk. More

I am always happy with my appointments here! I came today & thought I had an online appt, but somehow it didn't go through, but Gabriel was able to get me in anyway & arranged for a rental too! I came today & thought I had an online appt, but somehow it didn't go through, but Gabriel was able to get me in anyway & arranged for a rental too! Also the coffee & snack center is a plus! More

I submitted a request for information regarding a specific Q5 vehicle. I received a timely response via email with the information I requested from Aaron Schlemmer, a salesperson. Aaron, as well as M specific Q5 vehicle. I received a timely response via email with the information I requested from Aaron Schlemmer, a salesperson. Aaron, as well as Michael Fell, a sales manager provided great service. I am very happy I decided to purchase my new vehicle at this dealership. More

Danbury Audi and Al performed above all expectations in a professional manner. At issue was an complex and massive engine warranty repair which, once fully diagnosed, was addressed immediately. I'm very happ professional manner. At issue was an complex and massive engine warranty repair which, once fully diagnosed, was addressed immediately. I'm very happy to have such a great team and their resources working on our car. Ted B. More

Stephen was a great salesman, he took his time to explain everything with us, answer all of our questions through the entire process. The dealership was clean and very welcoming. I would go back and refer everything with us, answer all of our questions through the entire process. The dealership was clean and very welcoming. I would go back and refer customers to them. More

Stephen was a pleasure to work with. He was professional and took the time to listen to and understand my objectives and concerns and made the process seamless. The car was ready for pi He was professional and took the time to listen to and understand my objectives and concerns and made the process seamless. The car was ready for pick up precisely when promised and the delivery process, as was the rest of the transaction seamless. My car buying experience was in a word Terrific, i recommend Audi Danbury and Stephen More

Great service. Dealer doesn’t disappoint long team customer. Audi q7 Will buy again at Danbury Audi Dealer doesn’t disappoint long team customer. Audi q7 Will buy again at Danbury Audi More

Always an excellent experience. Nate was very accommodating in providing a loaner so I did not have to wait for my car to be serviced on Saturday. Car was serviced very quickly an Nate was very accommodating in providing a loaner so I did not have to wait for my car to be serviced on Saturday. Car was serviced very quickly and cleaned afterwoods! More

Overall experience was great. Drop off was simple and efficient. They were able to accommodate a pick up after the service dept closed. Drop off was simple and efficient. They were able to accommodate a pick up after the service dept closed. More

Nate is great ! I can always get an appointment , a loaner car if I need one, love the videos and service I can count on! I can always get an appointment , a loaner car if I need one, love the videos and service I can count on! More