Audi Danbury

We recently purchased a 2014 Audi Q5 - our salesperson was Deana Berube. We first met Deana in the very early stages of our search, when we contacted her several months later for a test drive she remembe was Deana Berube. We first met Deana in the very early stages of our search, when we contacted her several months later for a test drive she remembered exactly who we were. Once we decided to purchase the Q5, Deana made every effort to make sure we got exactly the vehicle we wanted, which was not easy since we were right at the end of the 2013 model year and supply was short. We did not want to wait for a special order 2014 vehicle and Deana was able to find the exact car we wanted, already on a ship on its way to the US. Deana prepared all the paperwork in advance and called us to set up delivery time as soon as the car arrived at the dealership. She always followed up on calls and questions promptly and has made herself very available to answer post delivery questions. Jeff Regensberger was a pleasure to deal with when we sat down to complete the final paperwork. It is nice to be treated as an informed customer and not be subjected to a hard sell on all the service and protection plans. More

Tony Catalano has worked with us in the past and he is the reason we came back to purchase the Audi at this dealership. He is helpful, informative, and professional without being overly pushy. We had pu the reason we came back to purchase the Audi at this dealership. He is helpful, informative, and professional without being overly pushy. We had purchased our 2006 A4 from this dealership and have been very satisfied with the service department as well. More

I could never get the travel guidance system to work properly. My idea of appropriate commands or actions did not seem to jibe with the systems. Frustrated I called Janet and asked for help. The resp properly. My idea of appropriate commands or actions did not seem to jibe with the systems. Frustrated I called Janet and asked for help. The response was immediate with a come over. A second session was necessary and again the response was to come over and Janet gave me the benefit or her expertise. I appreciated the immediacy of her response and think she is a real asset to your company More

The usual experience I have at a car dealership is I am either, ignored or asked if I am buying today and if not its bye bye, and test drives or being shown the car in detail require an act of congress, an either, ignored or asked if I am buying today and if not its bye bye, and test drives or being shown the car in detail require an act of congress, and finally the negotiation and finding the right vehicle that I want is excruciatingly convoluted and frustrating like someone is doing me a favor by allowing me to buy a car from them. Pretty much any of this happens I just leave. This experience was vastly different. It was relaxing and I felt fully accomodated and comfortable, with my salesperson Deana, never seeming annoyed, rushed or distracted but attentive, patient, focused, open and truthful . The business manager Jeff was very professional and clear and was personable as well. The A6 2.0T 2014 premium plus was delivered perfectly and demonstrated to me fully and in a fun relaxed manner. If you appreciate a fine german engineered high tech automobile and you want to have a good time evaluating and purchasing it I would recommend going to see Deana at Danbury Audi for all the reasons I gave above plus its easy to get to ,has all the ammenities including a kids play area , free snacks and beverages and as a bonus its in a nice area right next to the mall directly off the highway. More

Great experience. Deanais wonderful. One recommendation to the dealership is to tell me all the available things to purchase when negotiating the car purchase ( like end of lease coverage). I don't like th to the dealership is to tell me all the available things to purchase when negotiating the car purchase ( like end of lease coverage). I don't like the surprise extras at the last minute. This is not a sales rep issue. I think it is a routine that i Have experienced in most dealerships. When I agree to buy the car I want to know what my all in costs are right then and there. More

I just purchased a new 2014 Audi Q5 from Danbury Audi. Deana Berube was my Audi Brand Specialist that I worked with. She was very knowledgeable, professional, friendly and helpful during the process. Dea Deana Berube was my Audi Brand Specialist that I worked with. She was very knowledgeable, professional, friendly and helpful during the process. Deana even made sure to come in to the dealership on her day off to explain the in's and out's of the car when I picked up my new toy! If you are in the market for a new mid size suv , the Audi Q5 is a dream to drive and the interior is comfortable and luxurious. I would highly recommend Deana and her team at Danbury Audi. John A More

My wife and I thoroughly enjoyed the experience at Danbury Audi. We dealt with Deana and she was very straightforward and to-the-point person to work with. Generally my wife and I hate the dealership Danbury Audi. We dealt with Deana and she was very straightforward and to-the-point person to work with. Generally my wife and I hate the dealership experience and hate negotiations back-n-forth. But Deana made sure it was a relaxing experience. She listened very carefully to our demands and she ensured to give us all the options and made sure it meets and exceeds our expectations. good job by Deana and the Danbury team... More

Steve Hass took excellent care of me. Danbury Audi is a impressive, appealing, and welcoming Audi dealer. The shop is impressive, as is the dealership sales floor impressive, appealing, and welcoming Audi dealer. The shop is impressive, as is the dealership sales floor More

Janet Chan was very knowledgeable about all the features of the car and was extremely helpful in finding me the exact car that I desired. She was attentive to every detail and always available to answer an of the car and was extremely helpful in finding me the exact car that I desired. She was attentive to every detail and always available to answer any questions. The dealership made all the paperwork easy. All in all it was a wonderful experience and well worth the trip from Maine to Connecticut to purchase the car. More

Janet was great. Extremely knowledgeable about the product. Very honest, forthright, no nonsence. Presented the deal clearly. Very fair on trade in. Easy to speak to. product. Very honest, forthright, no nonsence. Presented the deal clearly. Very fair on trade in. Easy to speak to. More