Audi Danbury

Janet Chan Janet obtained for me the perfect car. She went above and beyond to make sure the dash was set up to meet my needs and that I understood the "how tos Janet obtained for me the perfect car. She went above and beyond to make sure the dash was set up to meet my needs and that I understood the "how tos" of the car. [I'm 76 years old.] When I drove off in my brand new Audi I left behind important papers. Janet called and waited for me to return to get them , Making her very late to leave work. It was actually past closing time when I left the first time. The whole experience was very pleasant and everyone went out of their way to make me comfortable. I would recommend Janet and Audi to anyone. amm More

great experience !! Thanks Mike Devine for being a great salesman! Mike took his time with my wife and two girls to find the exact car they wanted. I would recommend Mike Thanks Mike Devine for being a great salesman! Mike took his time with my wife and two girls to find the exact car they wanted. I would recommend Mike to anyone looking for an Audi. Very easy to work with when buying a car these days. More

Audi Danbury Top Shelf My wife and I were very pleased with our experience getting our new Audi 3 convertible. The dealership has a very professional appearance and our sa My wife and I were very pleased with our experience getting our new Audi 3 convertible. The dealership has a very professional appearance and our sales people were very pleasant and informative. Janet Chan's pleasant nature on the initial phone call was enough to get us to drive 1 and a half hours to get to you. She and Jim Ceccarelli worked great together to put us in our new fun car. We would definitely recommend this dealership ! More

The Service Consultant makes a difference I have generally been happy with the quality and timeliness of the repairs and service here-- the actual work done on my cars. But I have had a miser I have generally been happy with the quality and timeliness of the repairs and service here-- the actual work done on my cars. But I have had a miserably bad experience with one of the service advisors who consistently and persistently failed to keep me advised, failed to return phone calls multiple times and was generally rude. Once I got smart and asked to be reassigned to a different service advisor (why did I wait so long?), things improved markedly. And David Guertin exemplifies the type of timely service response that one looks for and hopes to get always. More

outstanding second visit I was due for a new car as my lease was almost up; I'm also a diesel owner and would be trading in the affected model as part of the diesel settlement I was due for a new car as my lease was almost up; I'm also a diesel owner and would be trading in the affected model as part of the diesel settlement. Janet was amazing, and spent the better part of a Saturday morning test driving three different vehicles while I made my decision. I am not a person who agonizes over decisions, so once I made up my mind, we were off the the races. Janet was professional, courteous, shares my love of cats and made the process basically seamless! More

Enthusiasm I don't usually do reviews unless the person and the experience I had with him or her was extraordinary. Janet Chan approaches her job with such enthu I don't usually do reviews unless the person and the experience I had with him or her was extraordinary. Janet Chan approaches her job with such enthusiasm that is infectious. All of my dealings with her have been fun and most importantly satisfying. When I leave the dealership I feel like I have been taken care of, not advantage of. I really do enjoy the car buying experience with Janet, which is not the industry standard. I wish I could buy more cars from her, but four is enough for now. More

Bought my second A5 here for good reason My first A5 was a 2011 and was bought and serviced here. Great car, great salesperson at that time (no longer there) and terrific service. They mana My first A5 was a 2011 and was bought and serviced here. Great car, great salesperson at that time (no longer there) and terrific service. They managed my trade-in (A4) with a very fair value and kept my A5 running superbly. When the new A5 was released for sale, I brought my 2011 in and worked with Janet Chin in Sales. She "gets it" and managed the details like a pro. I had the black metallic in mind with a well-defined roster of options, which would have involved a long wait and special order. She checked inventory and suggested that I consider the "Moonlight Blue metallic" (in stock), which had all the options I sought (plus upgraded audio), because she said it is so close to black in appearance. I am glad she did -- it's more interesting that the black I had in mind. She worked out a good deal and the financing package has a great rate. I live in Norwalk, CT, and there are 2 Audi dealers that are closer but I'm a confirmed Danbury Audi believer. More

dp + jf 2017 Q5 Love our new Audi Q5 and Janet Chan. Informative, straightforward, and a pleasure ( and I have never used those words to describe the "process" of lea Love our new Audi Q5 and Janet Chan. Informative, straightforward, and a pleasure ( and I have never used those words to describe the "process" of leasing a car ). Previous BMW, Mini and Land Rover drivers, we just found our car and salesperson extraordinaire ! More

Gabriel Henriques is fantastic. Gabriel gives excellent customer service and goes above and beyond to assist you. Recently had some extensive work done that took some time. He gave m Gabriel gives excellent customer service and goes above and beyond to assist you. Recently had some extensive work done that took some time. He gave me options and kept me up to date the whole way. When I had something minor after that he told me come right down and he looked at it himself and it was a "user issue" me. He made it seem like no imposition at all. He is kind and caring even when I am grumpy. He is truly an asset to your Audi family. Thank you again Gabriel ! Eileen More

Simple. Professional. Positive. Mark made the dreaded car buying experience exceptional. I came prepared and knew what I wanted and the reasonable amount.. Mark gave me a better ve Mark made the dreaded car buying experience exceptional. I came prepared and knew what I wanted and the reasonable amount.. Mark gave me a better vehicle for less. A seamless and professional experience. Further, as a woman shopping with a man, I applaud Mark's ability to appreciate that I was in charge of the transaction. Thank you Mark for a great experience ALL around, as well as after delivery. More