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Audi Coral Springs - Service Center

Coral Springs, FL

4.8
1,797 Reviews

1,797 Reviews of Audi Coral Springs - Service Center

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August 19, 2024

This was my second trip to this dealership It was explained to me on first visit there was a Fix Right protocol so after I drove my car For 1000 miles I returned as instructed where I was greeted. B More

by RONFEYJOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A J BYRD
Aug 20, 2024 -

Audi Coral Springs responded

Thank you for this thoughtful feedback, Ron!

August 17, 2024

Giancarlo and the service team made a quick and accurate analysis of what had failed on my Audi. They clearly described the steps to remedy the problem and performed the tasks in a timely manner. Thank you More

by pwhenke67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Audi Coral Springs responded

Thank you for this five-star review, P!

August 16, 2024

Good service on the vehicle. Good service by Steve Meyer, assigned service manager for my car. More

by wolfjb
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Audi Coral Springs responded

Thank you for this kind feedback!

August 03, 2024

Very friendly staff all around. Customer and detail oriented. Lovely, comfortable waiting area. Vehicle ready as promised. More

by MULGREWDM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda B. My service advisor
Aug 05, 2024 -

Audi Coral Springs responded

We appreciate your pleasant review, Mulgrew!

July 31, 2024

The dealership showed total professionalism and took care of my issues. I am quite satisfied with the experience. More

by BILL@RASKININD.COM
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Audi Coral Springs responded

We appreciate your wonderful review, Bill!

July 31, 2024

Very little personal service - seems too automated. Repair took one week - way too long & very expensive. More

by NVIKING46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Meyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Audi Coral Springs responded

We thank you for sharing your recent experience with us! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

Aug 01, 2024 -

NVIKING46 responded

Yes, you can absolutely call me.

June 28, 2024

It’s always a VIP experience when you shop at Coral Springs Audi. Mike and Nigel are the best. Very professional, and on top of everything. More

by MKGREGOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Audi Coral Springs responded

Thank you for this kind review, M!

June 21, 2024

Great work! Giancarlo was very helpful and completed all requests. The service was completed in a timely fashion. More

by PRAKASHHITENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Audi Coral Springs responded

Thank you for this pleasant review, Prakash!

June 21, 2024

Great customer service! I live in the Keys and drive here instead of going to a closer dealership because my experiences have been so good! More

by kimdhilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jun 24, 2024 -

Audi Coral Springs responded

Thank you for this positive review, Kim!

June 20, 2024

AJ was great. I was able to schedule my service the next day prior to traveling. I required brake repairs, which were completed while I waited. Additionally, the More

by ANGELA32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Jun 21, 2024 -

Audi Coral Springs responded

Thank you for this wonderful review, Angela!

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