Audi Coral Springs - Service Center
Coral Springs, FL
1,801 Reviews of Audi Coral Springs - Service Center
My wife and I have always had a positive experience for both service, leasing and now sales. both service, leasing and now sales. More
The service at Audi Coral Springs is great. I would not service my vehicle anywhere else. I would not service my vehicle anywhere else. More
My service gentleman was Robert, who is absolutely wonderful, and actually saved the store, because I really didn’t think I’d ever be coming back there again when I first came in, they put me with the wonderful, and actually saved the store, because I really didn’t think I’d ever be coming back there again when I first came in, they put me with the wrong sales person. I had two appointments. Don’t ask me why, I waited for probably 10 minutes and was treated rudely by the first gentleman. Finally I got with Robert, who like I said was amazing. I have a lease car and I was getting two more new tires and an oil change. In the meantime I spoke with the sales person about possibly renting/trying a Q5 for the day while my car was tied up there. I told him that I was going to either be buying or releasing , another car, probably the Q5 we just extended our lease for month-to-month so we can make our final decision. Well, the salesman that was on the floor was very dismissive very rude and could care less, but in the end, Robert was able to allow me to use the loaner Q5, so I could Experience that and compare with my Q3. Also, when I returned the car and picked up my car, there was another lady complaining about the salesman on the floor. Not sure that they were the same salesman, but she said he was very dismissive and rude to her. She wanted to see a manager , but the guy at the desk did not follow through for her and her English was not good. And then driving home I went to use my windshield wipers and realized that they did not top off my fluids or check it so all in all it was not a good experience, other than Robert, my service guy, Letting me try the loaner car. We are still on the fence about what we will do. I even told the salesman that I was really trying to make a decision between the Q4 and a BMW. He could’ve cared less! I don’t even usually take the time to do the surveys, especially to complain, but this left such a bad taste in my mouth . More
Great Service for sure! They went above and beyond getting us ready for our Audi convertible They went above and beyond getting us ready for our Audi convertible More
Great service Timely professional and service mgr Steve Meyer is the best would recommend Coral Springs Audi to friends Meyer is the best would recommend Coral Springs Audi to friends More
Got me in and out quickly. Each experience I had with the service department had been a good one. Each experience I had with the service department had been a good one. More
Luana does a great job with communicating everything from start to finish. She has excellent customer service. She's very professionial and extremely helpful. start to finish. She has excellent customer service. She's very professionial and extremely helpful. More
Went in for a routine service and Erika was super helpful! She is extremely detail oriented and helped me throughout the entire process without any issues. I will definitely come back to buy my next helpful! She is extremely detail oriented and helped me throughout the entire process without any issues. I will definitely come back to buy my next vehicle with her! More
I use this service dept all the time. As usual, little or no waiting. Work completed same day. Kept me informed via text messages and video. Shuttle service both coming and going. As usual, little or no waiting. Work completed same day. Kept me informed via text messages and video. Shuttle service both coming and going. More