Audi Coral Springs - Service Center

Eric Rutherford is always going above and beyond to make my Audi Service experience a pleasant one. He found out that I did not have a faulty cigarette lighter, like I thought, but the car charger I was u my Audi Service experience a pleasant one. He found out that I did not have a faulty cigarette lighter, like I thought, but the car charger I was using to charge my phone in the back seat was too short !!! And he even had my car washed for me ;) While I was leaving, Neil Amborsio. (AKA Mr. Technology ) and Larry Stein graciously and with much patience helped me set up voice activated hands free. Now Siri and I work real well together !!! They even went over all the little details I should of read on my own in my owners manual !!! Love, Love, Love the service at Audi Coral Springs ... More

My service appointment at Audi Coral Springs this past week was great, in fact, probably the best that I have had from any dealership. I was there for the 5000 mile service, and installation of mud guards week was great, in fact, probably the best that I have had from any dealership. I was there for the 5000 mile service, and installation of mud guards, on my 2013 Audi A5 Cabriolet. (I love the car.) I was promptly greeted by a young man in the service drive who called my attention to the video monitor above showing a welcoming message. Once inside, I met my service advisor, James Edmonds, who thoroughly explained the aspects of the appointment, cost, wait time, etc. I found James is very knowledgeable, and friendly, the epitome of what a customer service person should be. He showed me to the lounge where I was able to get some work done using my computer and the WiFi link. James also informed on the progress of the service so that I had an accurate idea of what to expect, time wise. When the work was completed, he went over the paperwork with me, pointing out what was done, and the charges involved, which I thought were very reasonable. James also reminded me of the next service, due at 15,000 miles. After that, the ladies behind the counter where you pay your bill, were also helpful and friendly, as we completed the process. I was also impressed by the clean condition of the car when I went to leave. It looked just as good as the ones in the showroom. Overall, a great experience that I have recommended to others. Sincerely, Dr. Ronald C. Persin More

Once again, James Edmunds walked the walk and talked the talk for Kori and Rhoda Black. It was time for tires for our 2012 Audi. Mr. James as I call him), took care of everything for us. I feel hat he ha talk for Kori and Rhoda Black. It was time for tires for our 2012 Audi. Mr. James as I call him), took care of everything for us. I feel hat he had our best interest at hand in terms of choice of selection, price, etc The original service date couldn't work out, but, once again, he adjusted everything to meet our schedule and the entire experience was a satisfactory one. Hats off to James Edmunds. Kori Black More

Steve Meyer did a great job keeping us in the communication chain. He called us at least once daily to keep us updated on the progress of the work. The dealership replaced all of the defective communication chain. He called us at least once daily to keep us updated on the progress of the work. The dealership replaced all of the defective parts under warranty in 2 business days, which is better than we expected. More

As always, Steve has delivered in all areas. Customer service, friendly, polite and knowledgeable. Steve always meets or exceeds my expectations and has always gone above and beyond. Thank you service, friendly, polite and knowledgeable. Steve always meets or exceeds my expectations and has always gone above and beyond. Thank you More

Steve Meyer and the entire Audi Coral Springs team continue to over deliver in each facet of the experience. From the friendly greeting when you arrive, to the informative approach they take in expla continue to over deliver in each facet of the experience. From the friendly greeting when you arrive, to the informative approach they take in explaining the process, this group of professionals truly drive "the customer experience". I have been a historic BMW customer and while they also provide good service, the Audi team go above and beyond... Thanks to all. More

This was my second service visit to Audi for my 2012 A5. First, I love my car. Second, its very important to me to have a service representative that understands my needs, concerns, takes time with me and First, I love my car. Second, its very important to me to have a service representative that understands my needs, concerns, takes time with me and gives me his attention. My recent service appointment exceeded my expectations. Steve was courteous, efficient & listened to my questions. He answered them in a way I could understand the mechanics of the reason for one of the items that was to be part of my service. My entire experience was a pleasure. I took myself to the cafe, had a cup of coffee and waited for my car. From the minute I entered the service dept. to the time I left, one of the things that really struck me was how quiet the entire building was. The showroom had sales people at their desks, people were looking at cars, the service department was busy working..but all with such a quiet tone! Wow, how does that happen? All in all, a great experience. More

I have been dealing with Steve Meyer for years. He is an absolute pleasure. He is always friendly and accommodating. I am always very satisfied with his response to any needs as well as the service that i absolute pleasure. He is always friendly and accommodating. I am always very satisfied with his response to any needs as well as the service that is provided. More

James Edmonds has been my service rep ever since I moved to SE Florida 15 years ago. In my humble opinion, he and his cohort, Steve Meyer, are the best and most polite service advisors in the industry. Ja to SE Florida 15 years ago. In my humble opinion, he and his cohort, Steve Meyer, are the best and most polite service advisors in the industry. James is the sole reason why I have bought 6 Audis from Coral Springs Audi and before that Champion Audi. I will continue to purchase all our vehicles from Coral Springs Audi as long as James Edmonds is my Service Advisor. Thank you James for your superior service. More

I purchased my 2012 Audi A8 and several other Audi's over the past years and have been Audi Coral Springs "service" customer for over 22 years of this dealership although ownership has changed and servi over the past years and have been Audi Coral Springs "service" customer for over 22 years of this dealership although ownership has changed and service was always good, it is much better now and big reason for this has been my Service advisor Steve Meyers. Steve has always been available if I had any questions or concerns with my vehicle and did a great job of advising me on what was best for my Audi. He is a great service advisor who is very knowledgeable and does a good job of getting me in quickly and making sure my vehicle is well taken care of while there. I have had a great experience in the ACS service department working with Steve and the others to include the greeters and cashiers. I appreciate the customer service and excellent staff at ACS. More