Audi Coral Springs - Service Center

I had a great experience, my appointment was on time and I was able to drop off and leave with a loaner car in 15 min tops. During the service they called me twice to inform and check in with me and I was a I was able to drop off and leave with a loaner car in 15 min tops. During the service they called me twice to inform and check in with me and I was able to pick it up and be out in 10 min. Great! More

I've been using Steve Meyer as my service advisor for many years and will continue to do so. He is knowledgeable, responsible, professional, courteous, trustworthy and genuinely cares about his customer many years and will continue to do so. He is knowledgeable, responsible, professional, courteous, trustworthy and genuinely cares about his customers. He clearly explains the service details and provides options and sound advise. I would HIGHLY recommend him! More

Great costumer service from the very first moment you get there. Steven was very helpful and his service was beyond my expectations, would recommend this service center to anyone. there. Steven was very helpful and his service was beyond my expectations, would recommend this service center to anyone. More

Steve Meyer has been my service manager for over 10 years. I cannot say enough about his attention to detail and the quality of service. Steve is the best!!! years. I cannot say enough about his attention to detail and the quality of service. Steve is the best!!! More

I made an appointment on my return to FLorida after spending the summer 'up north'. Steve Meyer is my service advisor. Steve is professional, friendly and efficient. He reviewed my mileage and ser spending the summer 'up north'. Steve Meyer is my service advisor. Steve is professional, friendly and efficient. He reviewed my mileage and service history and recommended what needed to be done. Most of which is under the warranty. I happen to have low mileage on my TT and want to keep it so met with Rance Williams on a warranty extension. (I had spoken with him in the spring but he said my warranty didn't run out till December so we could look at options in the fall. As promised, Rance reviewed several options and helped me select the one best suited to my needs. Since the work was going to take over 2 hours Steve arranged for me to get a loaner car (no charge). The two ladies at reception/cashier station were professional, courteous and had me on my way in a loaner car very quickly. I received a call when the car was ready and returned. In addition to great service, my car was all washed and cleaned inside. Perfect! I live on the ocean but it is worth it to me to drive to Audi Coral Springs. They have a wonderful professional team. More

Eric Rutherford is always going above and beyond to make my Audi Service experience a pleasant one. He found out that I did not have a faulty cigarette lighter, like I thought, but the car charger I was u my Audi Service experience a pleasant one. He found out that I did not have a faulty cigarette lighter, like I thought, but the car charger I was using to charge my phone in the back seat was too short !!! And he even had my car washed for me ;) While I was leaving, Neil Amborsio. (AKA Mr. Technology ) and Larry Stein graciously and with much patience helped me set up voice activated hands free. Now Siri and I work real well together !!! They even went over all the little details I should of read on my own in my owners manual !!! Love, Love, Love the service at Audi Coral Springs ... More

My service appointment at Audi Coral Springs this past week was great, in fact, probably the best that I have had from any dealership. I was there for the 5000 mile service, and installation of mud guards week was great, in fact, probably the best that I have had from any dealership. I was there for the 5000 mile service, and installation of mud guards, on my 2013 Audi A5 Cabriolet. (I love the car.) I was promptly greeted by a young man in the service drive who called my attention to the video monitor above showing a welcoming message. Once inside, I met my service advisor, James Edmonds, who thoroughly explained the aspects of the appointment, cost, wait time, etc. I found James is very knowledgeable, and friendly, the epitome of what a customer service person should be. He showed me to the lounge where I was able to get some work done using my computer and the WiFi link. James also informed on the progress of the service so that I had an accurate idea of what to expect, time wise. When the work was completed, he went over the paperwork with me, pointing out what was done, and the charges involved, which I thought were very reasonable. James also reminded me of the next service, due at 15,000 miles. After that, the ladies behind the counter where you pay your bill, were also helpful and friendly, as we completed the process. I was also impressed by the clean condition of the car when I went to leave. It looked just as good as the ones in the showroom. Overall, a great experience that I have recommended to others. Sincerely, Dr. Ronald C. Persin More

Once again, James Edmunds walked the walk and talked the talk for Kori and Rhoda Black. It was time for tires for our 2012 Audi. Mr. James as I call him), took care of everything for us. I feel hat he ha talk for Kori and Rhoda Black. It was time for tires for our 2012 Audi. Mr. James as I call him), took care of everything for us. I feel hat he had our best interest at hand in terms of choice of selection, price, etc The original service date couldn't work out, but, once again, he adjusted everything to meet our schedule and the entire experience was a satisfactory one. Hats off to James Edmunds. Kori Black More

Steve Meyer did a great job keeping us in the communication chain. He called us at least once daily to keep us updated on the progress of the work. The dealership replaced all of the defective communication chain. He called us at least once daily to keep us updated on the progress of the work. The dealership replaced all of the defective parts under warranty in 2 business days, which is better than we expected. More

As always, Steve has delivered in all areas. Customer service, friendly, polite and knowledgeable. Steve always meets or exceeds my expectations and has always gone above and beyond. Thank you service, friendly, polite and knowledgeable. Steve always meets or exceeds my expectations and has always gone above and beyond. Thank you More