Audi Coral Springs - Service Center

My wife has taken her Audi Q5 in for service since we purchased it from this dealer in 2010. This was the first ocassion I had to take the care in for scheduled service. I arrived promptly at 7:30 AM a purchased it from this dealer in 2010. This was the first ocassion I had to take the care in for scheduled service. I arrived promptly at 7:30 AM and the service department was waiting for my arrival. I was greeted at the door and James our service advisor had already prepared the paperwork prior to my arrival. James described the sevice the car would receive and the time periord it would take to complete which was apporoximately two hours. I had the option of either taking a loaner car or staying in the customer lounge area. I decided to stay and relaxed in the lounge enjoying a beverage and talking shop with the employees. The inital buying experience was very good, the autombile has been great to drive and trouble free. Its good know that followup service has been equally as good. Updates on the progress of your vehicle on the HD TV's are a great as well as when you arrive in the garage. I am very impressed with this dealership which is certainly different than some of the other comparable high end competitiors I have dealt with. James is one of the best service advisors we have ever had to deal with and would highly recommend him. More

I always receive exceptional service from Audi Coral Springs and especially by my service person Eric Rutherford. He is always very courteous and makes sure my Q5 is serviced properly and because of my Springs and especially by my service person Eric Rutherford. He is always very courteous and makes sure my Q5 is serviced properly and because of my medical problem always has a Q5 loaner available for me to use. More

Excellent service all around. Price to fix a single break light bulb: $7.50 part; $75.00 labor. Came out to about $95 with tax for a single break light change. Again, Service and environment is exc break light bulb: $7.50 part; $75.00 labor. Came out to about $95 with tax for a single break light change. Again, Service and environment is excellent, but labor for small items seems high. More

My seatbelt was twisted they ordered the part in two days my part arrived and fixed in hour and I had my car back they were very helpful and friendly these guys deserved a big applause my part arrived and fixed in hour and I had my car back they were very helpful and friendly these guys deserved a big applause More

We were taken in for service at the appointed time listed on the board and shown to a clean comfortable reception area. The car was returned in good order expeditioiusly and Steve Meyer was availab listed on the board and shown to a clean comfortable reception area. The car was returned in good order expeditioiusly and Steve Meyer was available to answer any of our questions. A painless experience. More

From the minute you entered the service department the quality of service was exemplary.The warmth an friendliness extended to me was amazing.In addition the problem was immediately diagnosed , cost speci quality of service was exemplary.The warmth an friendliness extended to me was amazing.In addition the problem was immediately diagnosed , cost specified and wait time estimated.Everything proceeded in quick efficient timely manner.I questioned about a A7 that was a salesperson car and when I arrived home a salesperson called. To say that was impressed with the total operation expresses my feelings. More

My name is Kaye-Ann Jones and my husband Jason and I are giving the highest rating to Audi Service Center because from start to finish you gave us excellent service. From confirmation emails, to a welcome d giving the highest rating to Audi Service Center because from start to finish you gave us excellent service. From confirmation emails, to a welcome display on the TV screen , and service job that took exactly one hour just like you stated, I was floored. Thank you for treating us with "Royal" service. We have and will continue to recomment Audi to our friends and family. More

Received excellent service and regular updates regarding the progress of the work. The estimated cost was accurate and the car was returned in excellent condition. I would have no hesitancy in recommending the progress of the work. The estimated cost was accurate and the car was returned in excellent condition. I would have no hesitancy in recommending this location and in particular Steve Meyer. More

Any time I bring in any Audi of mine to service, it is a true exceptional experience. Outstanding dealership and excellent service department. Because of their great service, I prefer to drive 30 minutes ou true exceptional experience. Outstanding dealership and excellent service department. Because of their great service, I prefer to drive 30 minutes out to the Coral Spring Dealership than visit the Pembroke Pines Audi Dealership which is only 4 miles from my house. The people I encountered are all customer-centered. They are always trying to meet my needs and assure my complete satisfaction. I've recommended it to many people and will continue to do so. To name a few team Segreto/Stein: Anthony Segreto, excellent sales manager, I can call him anytime with a question or request and he is always there to help and meet my needs. Already looking forward to renew my lease in 24 month on my two Audi. Larry Stein always there to help, friendly face make you welcome when visiting. Eric Rutherford- My service advisor a very professional person to work with and he is always able to ensure that my needs are meet. He even ensure that on the dayhe was not working and was taking my car for service that I have another service advisor take care of me, so when I when in with my car I had another great service advisor. Additionally, James Edmonds is an outstanding service advisor. He is extremely detail-oriented and provides top-notch customer service. Great overall experience with this dealership for the past few years. More

Awesome dealership! I bought my first automatic car at this dealership. It was a pleasant experience. The service department is what keeps me coming back. They are extremely knowledgeable and accurate this dealership. It was a pleasant experience. The service department is what keeps me coming back. They are extremely knowledgeable and accurate at pinpointing problems and providing the best possible solution Their service specials are also ver competitive ! More