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Audi Coral Springs - Service Center

Coral Springs, FL

4.8
1,799 Reviews

1,799 Reviews of Audi Coral Springs - Service Center

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March 29, 2024

Service manager was great, but had personal issues that caused him to be absent for a week. And the meantime, the phone system is impossible to get a live person to talk to let alone. Find anything out abo More

by LSCOTT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Audi Coral Springs responded

We thank you for sharing your recent experience with us, L! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

March 26, 2024

It was an amazing experience, i'm very happy, it was fast and people there are so nice. More

by lucianaveiga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Audi Coral Springs responded

We appreciate your five-star review, Lucia!

March 25, 2024

Expensive, Expensive… I brought the car in for a standard service and ended up with an $8,000 bill. Nothing was wrong when I went in. In fact, it was $1,300 for the front brakes, $1,800 for the rear, and ano More

by vmimax
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert … something
Mar 25, 2024 -

Audi Coral Springs responded

We thank you for sharing your recent experience with us, V! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

March 23, 2024

Excellent. Clean and organized and the staff is very friendly and responsive. Have been going here for years. More

by andrew@skylawmiami.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pierce in service
Mar 25, 2024 -

Audi Coral Springs responded

Thank you for this five-star review, Andrew!

March 23, 2024

Steve was great! My car had a malfunction and had to be towed in. Communication was great throughout. They arranged for a loaner the next day and diagnosed another is More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Audi Coral Springs responded

We appreciate your wonderful review, C!

March 23, 2024

Everything went smoothly. I was there for routine maintenance. I have no other comments today. More

by ssb0131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Audi Coral Springs responded

Thank you for this kind review, S!

March 22, 2024

Upgraded the MMI which lost my settings - key user disappeared and I could only log in as a guest. I called and asked the reception to connect me to a service agent and she said they were all busy an More

by PETER74
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
technologist
Mar 25, 2024 -

Audi Coral Springs responded

We thank you for sharing your recent experience with us, Peter! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

March 22, 2024

Awesome as always i have been getting my Audi's serviced there since 2010 and it is always best in class. More

by smize
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luana Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Audi Coral Springs responded

Thank you for this positive review, S!

March 20, 2024

Excellent service. They always get the job done and have my car ready. 5 stars. More

by MAHANWAR02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Audi Coral Springs responded

We appreciate your thoughtful feedback, Mahan!

March 19, 2024

Terrific service department, Highly recommend. They are always professional and let me know what is happening to my car. More

by SHEEHANSCOLLISION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Audi Coral Springs responded

Thank you for this five-star review, Sheehan!

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