Audi Coral Springs - Service Center

Trustworthy Audi service I recently moved to the Broward County area and needed to find a reliable service center for my Audi Convertible. I had service done at another area A I recently moved to the Broward County area and needed to find a reliable service center for my Audi Convertible. I had service done at another area Audi dealer and felt that I had been ripped off. So when my "Check Engine" light came on I wanted to take it to someone else. A local VW dealer sent me some coupons for service on Audi's. They did a good job on an oil change but said the "Check Engine" light was due to a faulty intake manifold and gave me an estimate of $1700. I thought that was a little stiff and wanted a second opinion. I had no trouble making a service appointment on line. When I arrived I was greeted by a friendly service agent who directed me to the service coordinators. Steve Meyer and I discussed the car problem. He introduced me to the mechanic that would be making the repairs and showed me the café where I could wait until the mechanic had a good diagnosis. I went to the café and made a cup of coffee and sat down to read the news. In a few minutes Steve came in and said that the mechanic had found the problem, a broken vacuum line. The part would cost about $40 and could be installed in a few minutes. He also said the battery needed replacement. The end result I left with a properly running car with a new battery for more than a thousand dollars than what the VW dealer estimated. I am a very happy customer. More

Eric Rutherford, Audi Coral Springs - Service Dept. Eric Rutherford in Service did a fantastic job assisting me with changing the locks on my new A5 after some personal information was stolen from my v Eric Rutherford in Service did a fantastic job assisting me with changing the locks on my new A5 after some personal information was stolen from my vehicle including my keys. He helped to keep me in a nice loaner for almost a week (Q5.....at my request for a larger vehicle) due to my personal work items. Thanks Eric!! More

flat tire fixed fast In and out in under and hour and lovely lobby to hang out in while I waited. The job was not rushed however - 1st tire was defective & would not bala In and out in under and hour and lovely lobby to hang out in while I waited. The job was not rushed however - 1st tire was defective & would not balance and they efficiently replaced it with another that worked great. More

Awesome thanks! I just bought my Audi A6, after 3 weeks got a big nail in my tire. I called Eric and he was promptly with the service I needed it. He went above and b I just bought my Audi A6, after 3 weeks got a big nail in my tire. I called Eric and he was promptly with the service I needed it. He went above and beyond on calling the warranty to get me a new tire. I'm very pleased with the customer service I received. Thanks again Eric. More

Service experience The staff at Audiprovide great customer service. They are knowledgable, couteous and always willing to help. Also their estimate for time to do servic The staff at Audiprovide great customer service. They are knowledgable, couteous and always willing to help. Also their estimate for time to do service is spot on. I strongly recommend the Audi as a brand and this dealership for their customer service focus. More

Q5 Pre-Road Trip Check & Tire Rotation We are a dual Audi owner family & have been using Audi Coral Springs for the past several years, specifically the expertise of Steve Meyer. Steve has We are a dual Audi owner family & have been using Audi Coral Springs for the past several years, specifically the expertise of Steve Meyer. Steve has consistently delivered excellent customer service starting with making the appointment through delivery of the vehicle. He is very knowledgeable and makes recommendations based on vehicle need. I would recommend Steve to anyone I know needing Audi service. Keep up the great work! More

Audi Coral Springs Eric was very professional and knowledgeable. He got my car in and found the problem had it fixed as promised. I'm a happy camper now. Eric was very professional and knowledgeable. He got my car in and found the problem had it fixed as promised. I'm a happy camper now. More

Service that you can depend on , I've had an Audi for several years and gone to many dealerships around the country for service. But Coral Springs has stood out as fantastic among the I've had an Audi for several years and gone to many dealerships around the country for service. But Coral Springs has stood out as fantastic among them all! Thank you David for accommodating my schedule and being so professional More

Excellent Service and Care I brought my Audi Q5 in for it's first service and was impressed with the quick service that worked with my schedule on a Saturday so I did not have t I brought my Audi Q5 in for it's first service and was impressed with the quick service that worked with my schedule on a Saturday so I did not have to take time off of work. Steve Meyer kept me informed of how it was going and while I was waiting I asked my salesperson Richardson Baptiste questions I had about my car and he took me out to one on the lot to answer everything I needed to know. While waiting in the cafe I was handed the TV control and told to help myself to whatever I wanted to drink. They make it very easy to spend time there while the service is being done. I am definitely recommending them to my friends for sales and service. Thanks for the great work. More

Audi service My service advisor is Eric. I've been working with him for about a year and a half since I bought my car. He is extremely professional. I will typical My service advisor is Eric. I've been working with him for about a year and a half since I bought my car. He is extremely professional. I will typically get my car back within a couple of hours when it is due for service and within a day or two if something needs to be fixed. I highly recommend this dealer. More