Audi Coral Springs - Service Center

James Edmonds is the reason why I've bought 5 Audis Put frankly, James Edmonds is the best auto service manager I've ever dealt with. He's polite, understands my specific needs, and follows through on e Put frankly, James Edmonds is the best auto service manager I've ever dealt with. He's polite, understands my specific needs, and follows through on every detail on a most professional manner. The service department determines whether a client purchases additional vehicles and I've purchased many from Audi Coral Springs, simply because of James exceptional service. More

As usual - perfect Came in for my 25K service. But I had been hearing a strange sound - almost undetectable - at high speeds. Expected that I might be imagining it. Came in for my 25K service. But I had been hearing a strange sound - almost undetectable - at high speeds. Expected that I might be imagining it. But Steve Meyer (my usual Service Rep) insisted that I road test the car with (I'm not going to remember the gentleman's name, but I think the head of your Service Group) - so we did. He drove. We went fast, we went slow, we accelerated, we decelerated. We went on local streets, we went on the Highway. I was told that he suspected it was a bearing...not at all my imagination. So, it was taken care of - just like that. Too bad my doctor is not so patient and caring - my car gets better care than I do... As usual, this team is flawless... Thanks More

Service Appointment I brought my car to Audi Coral Springs for my first 5000 mile service. I was in and out in a very reasonable amont of time and my service advisor was I brought my car to Audi Coral Springs for my first 5000 mile service. I was in and out in a very reasonable amont of time and my service advisor was amazing. More

Relieved my Sress I struck an object on the road and after having my spare put on I went home to Boynton Beach and contacted Steve Meyer, who has worked with me since I I struck an object on the road and after having my spare put on I went home to Boynton Beach and contacted Steve Meyer, who has worked with me since I purchased my Audi. By the next day, after driving under the speed limit all the way to Coral Springs on 441 I arrived all stressed out. Steve, with his usual friendly greeting told me to go have a cup of coffee and relax. He had already ordered my particular tire and had it sent over in short order. He checked out my car and soon had me on my way. He is very professional and very knowledgeable about everything and I know that I can always trust him and the service at this location. More

Caring Service Personnel Luan and David worked as a team to expedite a test and a repair to my car, sparing me future trouble and undue stress. I appreciate their concern and Luan and David worked as a team to expedite a test and a repair to my car, sparing me future trouble and undue stress. I appreciate their concern and speed concerning this matter. More

Accommodating service personnel I recently developed a tire pressure warning the evening before an important trip abroad. To avoid being greeted by a flat tire at the Park N Fly thre I recently developed a tire pressure warning the evening before an important trip abroad. To avoid being greeted by a flat tire at the Park N Fly three days later, I tried changing the tire myself only to find that the affected tire was stuck and would not release from the hub. Not wanting to damage anything and with little time to spare, I decided to go directly to my dealership to see if I could get the issue resolved quickly. I didn’t have an appointment and literally just showed up later that evening. Fortunately James and his team took me right away, diagnosed and resolved the issue. I was back on the road with a new tire in no time. Thanks guys. This is what I appreciate, Professional and accommodating service staff, willing to do that bit extra. Easton R. More

Service Visit This was a service visit for my 5000 mile service. James was excellent, answered all of my questions and my car was ready exactly when promised. This was a service visit for my 5000 mile service. James was excellent, answered all of my questions and my car was ready exactly when promised. More

Great overall experience I met with the sales person steve and from the beginning the process was simple and efficient. The price was good for the product. The service has b I met with the sales person steve and from the beginning the process was simple and efficient. The price was good for the product. The service has been great as well. i would recommend buying from them. More

5000 mile service James was very professional. It was the 5,000 mile check up. It went exactly as I anticipated. From the moment that I pulled, it was a quick, friendly James was very professional. It was the 5,000 mile check up. It went exactly as I anticipated. From the moment that I pulled, it was a quick, friendly, and efficient trip More

Assistant Service Manager James is outstanding at customer service. Efficient, knowledgable, and courteous. He was willing to go the extra mile and obtain documentation for my James is outstanding at customer service. Efficient, knowledgable, and courteous. He was willing to go the extra mile and obtain documentation for my Insurance company claim resolution. More