Audi Coral Springs - Service Center
Coral Springs, FL
1,799 Reviews of Audi Coral Springs - Service Center
Always a unique experience Anytime I visit Audi Coral Springs - maintenance or car shopping, the experience is unique and outstanding. Not because of the cars, but the people ma Anytime I visit Audi Coral Springs - maintenance or car shopping, the experience is unique and outstanding. Not because of the cars, but the people make here the difference, which is why I am loyal to Audi and this dealership. James really cares about his customers. Mike is an outstanding sales person, very customer service oriented. More
Excellent Experience At Audi Coral Springs Excellent experience with recent service on my 2012 A5. Steve Meyer, my service rep, took excellent care of me & my favorite car. He offered me a c Excellent experience with recent service on my 2012 A5. Steve Meyer, my service rep, took excellent care of me & my favorite car. He offered me a courtesy car after notifying me that I needed to replace my tires and that the work would take a few hours. I look forward to a long relationship with Steve and my Audi. THANK U. More
Rear Service Great service when I purchased my certified Used Audi and even greater service in keeping it maintained. They're quick in receiving the vehicle and w Great service when I purchased my certified Used Audi and even greater service in keeping it maintained. They're quick in receiving the vehicle and welcoming me in and getting me into a courtesy car so I can be off on my way. More
Dealership Lost Opportunity I have a 2012 Q5, that has been in for 2 service visits, and installation of a after market backup camera. Experience was excellent and either waited I have a 2012 Q5, that has been in for 2 service visits, and installation of a after market backup camera. Experience was excellent and either waited for car, or in the case of backup camera install was given a courtesy car to use. ( Audi All Road). Earlier this week I had a rock, or debris on the Sawgrass near Audi Coral Springs puncture my AC condenser, an item covered by auto insurance. I drove the Q5 to Audi immediately after the incident, and they were great taking the car without an appointment and determining what had happened. Unfortunately, I was advised that Audi Coral Springs did not provide loaners in this case because it was an insurance claim. My wife and I were given a ride home or Audi Coral Springs would have driven us to Hertz for a rental car. My insurance pays $30 a day towards a rental car and through their contract with Hertz, I was given a full size Ford Fusion, a good car, but not an Audi.. It seems to me by not offering an Audi loaner, or rental at the dealership for Insurance rate Audi Coral Springs is missing out on an opportunity to have customers try out other cars. Plus having to pick up a rental and drop off at Hertz was a hassle. Lost Opportunity in my book ! Work done on car, timeliness, were excellent, and I have no complaint. Total 3 day turnaround. Just don't think loaner policy is competitive eg Cadillac which I previously owned always provided a Caddy loaner, and in one case for a week. More
Organized and Customer Friendly I am just so impressed to see my name come up on the computer screen upon arrival with my car. The I am really treated like an important customer by I am just so impressed to see my name come up on the computer screen upon arrival with my car. The I am really treated like an important customer by the staff. They are so friendly and courteous that I feel like a movie star! The lounge are is nice and comfortable to make the time pass quickly. More
Superb Periodic Service Although I bought my AUDI S4 in January 2014, I've just now hit 5,000 miles (mid September 2014) and took my vehicle in for its first service. Wonder Although I bought my AUDI S4 in January 2014, I've just now hit 5,000 miles (mid September 2014) and took my vehicle in for its first service. Wonderful experience--I was treated like royalty. I had my wife drive in separately, and I took the opportunity to have Nick Duarte, my salesman, take us out on several test drives to entice her to choose an AUDI for herself. She's inclined towards the Q5... More
James Edmonds is a true professional It has been a pleasure, yes a pleasure to have my car serviced at Coral Springs Audi. Seldom when it come to car service do you find and build a rela It has been a pleasure, yes a pleasure to have my car serviced at Coral Springs Audi. Seldom when it come to car service do you find and build a relationship of trust as I have done with Coral Springs Audi Service Manager James Edmond. I know he has my best interest in mind every time we come together. The auto is great, but the peace of mind delivered is most important to me. More
Audi Coral Springs is wonderful! I took my 2013 Audi A6 in for her first service yesterday. James was wonderful and the service was completed as scheduled. I was happy to get a chan I took my 2013 Audi A6 in for her first service yesterday. James was wonderful and the service was completed as scheduled. I was happy to get a chance to visit with my salesman; best car salesman ever... Nick Duarte and also enjoyed talking with Brendan Smith! If you are thinking of buying or leasing an Audi don't go to anyone other than Nick! He's awesome! More
Very Courteous, friendly and knowledgable experience. Audi of Coral Springs is a first class dealership. I love my Audi Q5 I have it over one year now and I am very happy with my purchase. James Edmonds Audi of Coral Springs is a first class dealership. I love my Audi Q5 I have it over one year now and I am very happy with my purchase. James Edmonds in service is wonderful. He checked my car in quickly and explained the work I needed and my car was ready on time. The showroom is very comfortable and everyone is very helpful and cheerful to the customers. More
Excellent service experience! Brought my 2011 A5 in for minor warranty work, and James made sure I had a loaner car, estimated accurately when my car would be ready, and verified a Brought my 2011 A5 in for minor warranty work, and James made sure I had a loaner car, estimated accurately when my car would be ready, and verified all work was done to my satisfaction. 100% satisfied! More