Audi Concord

Party is our service advisor and she always gives us great customer service and overall pleasant experience each time. great customer service and overall pleasant experience each time. More

Professionally ran, efficient ,great customer service. Answered all questions. Will return again if needed thank you Answered all questions. Will return again if needed thank you More

Damon was very nice, very informative about letting me know exactly what service I needed know exactly what service I needed More

Michael was professional, answered my questions and provided me with quality service. Thank you Michael provided me with quality service. Thank you Michael More

Jacob was very helpful and accommodating. He explained in detailed the car warranty and the problem that needs to be done. Thank you ALL .Good Job.👏 He explained in detailed the car warranty and the problem that needs to be done. Thank you ALL .Good Job.👏 More

This is my second experience with the dealer who’s only concerned about profit, even though he talks about the high-quality service. I took my car in for a windshield replacement, $5000 for a windshield re concerned about profit, even though he talks about the high-quality service. I took my car in for a windshield replacement, $5000 for a windshield replacement isn’t just ridiculous. It’s completely out of the range of normal, and the car was returned, dirty. Not only that the windshield washer water didn’t work The windshield was dirty, and this is my second experience with the dealership. The first was when I leased it, and the finance manager inserted to additional service contracts into the deal that added $200 a month to my payments, it took me a year to get them removed More

Both Jacob and his manager Scott were extremely helpful with my Audi service needs. They provided a loaner car and kept me informed of the status of my Audi repair work. The technician C. Navarro did an ou with my Audi service needs. They provided a loaner car and kept me informed of the status of my Audi repair work. The technician C. Navarro did an outstanding job of assessing my needed repairs and sent a video to explain what he found. I will definately recommend this dealership to my family/friends. More

Best service I have ever experienced. Service area was clean, staff very professional, and the ongoing communication during the servicing was the best. Service area was clean, staff very professional, and the ongoing communication during the servicing was the best. More

Excellent customer service, wait time was short. Patty Marie was very friendly and super awesome. Thanks team Audi concord Patty Marie was very friendly and super awesome. Thanks team Audi concord More

I noticed you did not post my review. Once again, I want to warn others about the rudeness and lack of knowledge of your staff in regard to a lease buy out of our 2021 Q5. I will never p Once again, I want to warn others about the rudeness and lack of knowledge of your staff in regard to a lease buy out of our 2021 Q5. I will never purchase a vehicle again from this dealership and plan to tell others about our situation as well. Thankfully our bank worked out the issue with zero help from your "staff." It is clear the management team is not interested in our situation as we never even got our call returned from the General Manager. As I stated before, I would rather walk than purchase another vehicle from here. More