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Audi Clarksburg

Clarksburg, WV

4.8
137 Reviews
Call Dealership (304) 427-6413
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1 Stoneybrook Rd

Clarksburg, WV

26301

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137 Reviews of Audi Clarksburg

June 14, 2023

Keeps you informed of the status of your vehicle and lounge area is very nice. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jun 16, 2023 -

Audi Clarksburg responded

Our staff is thrilled to hear that your visit went well. Thank you for giving us the opportunity.

June 09, 2023

Highly recommend this dealership for service. Brought my VW Taos in for it's 30,000 mile service and was greeted with friendly people, excellent service, and a welcoming atmosphere overall. I wil More

by Hailstorm98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S. Eschenmann, D. McCourt
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Jun 14, 2023 -

Audi Clarksburg responded

Thank you so much for taking the time to review us! Our staff loves to hear from our customers and we look forward to doing our small part to keep your vehicle in excellent condition.

May 13, 2023

good experience, good communication , wonderful new building, will return for any further service needs for my Q5 More

by leslie.mehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
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May 19, 2023 -

Audi Clarksburg responded

Thank you for taking the time to review us Leslie. We appreciate your insight and the opportunity to service your Audi.

May 11, 2023

Very friendly and helpful, easy transaction was much appreciated. Answered any questions after the sale very promptly. More

by Jfriend110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
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May 19, 2023 -

Audi Clarksburg responded

Thank you so much for the opportunity. We hope that you love your new vehicle!

April 11, 2023

Mike A Svc Manager a d Service writers are always looking out to make the experience smooth More

by rabullock1
Recommend Dealer
Yes
Employees Worked With
Mike Allawat
Report | Print
May 04, 2023 -

Audi Clarksburg responded

We appreciate the opportunity to service your vehicle. Thank you for taking the time to share your experience!

April 11, 2023

Great service and very nice waiting area, over all a great place to bring my car. More

by Mark Neely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Staff
Report | Print
May 04, 2023 -

Audi Clarksburg responded

Thank you Mark! We appreciate the opportunity to service your A4 and will continue to earn your trust.

March 29, 2023

Beautiful new building. All the fella’s we have met with have been very pleasant to chat with. Knowledgeable of the vehicles we are interested in. We are on our fourth vehic More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Feronti; Craig Chipps
Report | Print
Apr 02, 2023 -

Audi Clarksburg responded

We are really thankful for your continued support and for taking the time to share your thoughts. It is our pleasure and we look forward to continuing to service your automotive needs.

March 23, 2023

Salesman and sales manager were very friendly and helpful. Got a good deal on a used truck however interior could have been a lot cleaner. More

by wvcoalminer88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bickel, Austin Feronti, & Craig Chipps
Report | Print
Mar 26, 2023 -

Audi Clarksburg responded

Thank you for choosing our dealership for your Trail Boss. It sounds like we didn't meet our expectations of providing you a pre owned vehicle in outstanding condition. Please contact me at gm@vwaudiwv.com, we would like to schedule a full detail of your truck at your convenience. Thanks again for your business and I'm confident that we can restore your confidence.

March 01, 2023

my wife and I purchased a new 2023 Audi Q5 at Clarksburg Audi recently. Our sales person, Mr. Chauncey Shields, was very helpful through the entire process and after the sale.He was extremely knowledgeable More

by jk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chauncey Shields
Report | Print
Mar 04, 2023 -

Audi Clarksburg responded

Thank you for choosing our dealership and we are thrilled to hear that Chauncey provided you a high level of service. Congratulations and we know you love your new Q5!

February 20, 2023

This is the worst dealership I have ever been associated with. Horrible customer service I have ever encountered. Never a phone call, never an update via e-mail. I would NEVER bring my vehicle to this de More

by nevrmary69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Allawat and Marcus
Report | Print
Feb 25, 2023 -

Audi Clarksburg responded

We are sorry to hear that you had a negative experience. Our Audi service customers normally receive updates via text or email throughout their vehicle repair. We will investigate to be certain all of our customers are indeed receiving those.

Feb 25, 2023 -

nevrmary69 responded

I could give you a nightmare story about this dealership. Worst experience ever, and, i will be making it known

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