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Audi Brooklyn

Brooklyn, NY

4.8
356 Reviews

665 65th Street

Brooklyn, NY

11220

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356 Reviews of Audi Brooklyn

March 12, 2024

Miguel Reyes was an awesome salesperson. Leased with him in 2020 and just purchased a car from him. Responsive, helpful and honest! Hard to find in this business!! More

by S-adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Reyes
Mar 12, 2024 -

Audi Brooklyn responded

Thank you for sharing your positive experience with us! We are so appreciative of the opportunity to work with you, and we are glad that Miguel provided you with top-notch service. He will be delighted to hear of your kind words. Wishing you the safest of travels- on behalf of the entire team!

March 12, 2024

I called audi bklyn to turn my leased car and a salesman named Mark Neponmayashchiy answered the phone . I explained i wanted to return my leased audi and explained i was not releasing from audi as i had 3 More

by johnc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Nepomnyashchiy
Mar 13, 2024 -

johnc responded

Audi Brooklyn Mar 12, 2024 I called audi bklyn to turn my leased car and a salesman named Mark Neponmayashchiy answered the phone . I explained i wanted to return my leased audi and explained i was not releasing from audi as i had 3 previous audi leases and wanted something different. He was respectful and knowledgeable and we went over the returned he advised me on everything i had to do to return my vehicle. Well needless to says he went out of his way to cover my extra miles and even offered to bring the vehicle to my house. Believe me i did not want to lease an other audi and wanted to lease an American car. Now i have never met this guy before but he made the lease so effortless and met my price range so i had no choice as to have him drop off at my house a brand new Q5 sign the paperwork and take my old lease back with him. Believe me if it was not for Mark i would have never leased this car. He is a credit to Audi bklyn and the Empire auto group .thank you Mark ,anthony c

Mar 13, 2024 -

johnc responded

Audi Brooklyn Mar 12, 2024 I called audi bklyn to turn my leased car and a salesman named Mark Neponmayashchiy answered the phone . I explained i wanted to return my leased audi and explained i was not releasing from audi as i had 3 previous audi leases and wanted something different. He was respectful and knowledgeable and we went over the returned he advised me on everything i had to do to return my vehicle. Well needless to says he went out of his way to cover my extra miles and even offered to bring the vehicle to my house. Believe me i did not want to lease an other audi and wanted to lease an American car. Now i have never met this guy before but he made the lease so effortless and met my price range so i had no choice as to have him drop off at my house a brand new Q5 sign the paperwork and take my old lease back with him. Believe me if it was not for Mark i would have never leased this car. He is a credit to Audi bklyn and the Empire auto group .thank you Mark ,anthony c

Mar 13, 2024 -

Audi Brooklyn responded

Thank you for your amazing review! We are honored to have had the opportunity to work with you, and we are glad that Mark provided you with 5-star service and made your experience with us an all-around success. He definitely is an asset to our team and he will be delighted to hear of your kind words. Wishing you the warmest congratulations on your new Audi Q5- on behalf of the entire team!

March 06, 2024

Audi Brooklyn service always goes above & beyond expectations also very professional . Kwana explained the process fully . More

by Tony A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwana Cresso
Mar 06, 2024 -

Audi Brooklyn responded

Tony, We are grateful for leaving Kwana this wonderful review! We are thrilled to hear that Kwana took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was very professional and went above and beyond your expectations. Please drive safely and do not hesitate to let us know how we may be of further service to you.

February 29, 2024

Mark Nepomnyashchiy is knowledgeable, professional, patient and understood exactly what I was looking for in a new car. I highly recommend his services. More

by rp8284
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Nepomnyashchiy, Adam Lika
Mar 01, 2024 -

Audi Brooklyn responded

Thank you for leaving Mark this wonderful review and recommendation! He will be honored to hear of your kind words and to know that you deeply valued his assistance. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 28, 2024

I had a very good experience all thanks to Mr ashraf ibrahim . he is very professional and respectful . he answered all my questions and was overall super nice !! 10/10 for sure More

by aaleenhamdani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashraf Ibrahim
Feb 28, 2024 -

Audi Brooklyn responded

Thank you for your wonderful review! We are glad that Ashraf provided you with top-notch service. It is our pleasure to assist you in any way possible. We wish you safe travels! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 19, 2024

I’m a recurring customer with Audi and Mr. Ash Ibrahim made switching out and upgrading my lease an easy and painless experience. He was calm and attentive. Highly recommend this dealership an More

by Sgeorg03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Ibrahim , Adam Lika
Feb 20, 2024 -

Audi Brooklyn responded

Thank you for your positive review and recommendation! We are honored by your repeat business, and we are happy to hear that Ash provided you with a seamless and efficient experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Audi- on behalf of the entire team!

February 18, 2024

Service personnel are so helpful. Everest John the service manager and Kay my service rep made certain that all repairs were done in a timely way. Thanks so much. More

by nan.sussman
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Reyes
Feb 20, 2024 -

Audi Brooklyn responded

Thank you for your positive review! We are happy to hear that Everest, Kay, and the team got your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 14, 2024

Car sales and delivery difficult Service for tire problem was excellent. Everest John was superbly helpful More

by Allen
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana
Feb 22, 2024 -

Audi Brooklyn responded

Hi Allen, Thank you for your feedback. We do apologize for the delivery issues. Were happy that all other aspects of your visit was excellent. If you would like to discuss further, please contact our General Manager, Adam Lika, at (718) 691-2446 or at alika@eagny.com. Thank you!

February 05, 2024

Mark Nepomnyashchiy made my decision to lease a 2024 Q5 very easy. From the test drive to the final signing I never felt pressured by Mark. He did what I wish every car salesperson would do, he allowed the More

by Profejoyce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Nepomnyashchiy
Feb 05, 2024 -

Audi Brooklyn responded

We greatly appreciate you for leaving Mark this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Mark could provide you with top notch service. We are delighted to know that he never pressured you and allowed the car to sell itself. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new Audi- behalf of the entire Audi Brooklyn team!

January 24, 2024

I had a fantastic experience at Audi Brooklyn. I was purchasing a vehicle from out of state and dealt with Diana Sokolova throughout the transaction. Diana was awesome, super responsive to all of More

by Didier C
Recommend Dealer
Yes
Employees Worked With
Diana Sokolova
Jan 24, 2024 -

Audi Brooklyn responded

Thank you for taking the time to leave us this positive review! We are honored to have been of assistance to you with your out-of-state purchase, and we are so glad that Diana provided you with a seamless and exceptional experience. She will be delighted to know that you deeply valued her assistance. Congratulations on your new vehicle!