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Audi Brooklyn

Brooklyn, NY

4.8
356 Reviews

665 65th Street

Brooklyn, NY

11220

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356 Reviews of Audi Brooklyn

June 21, 2024

I was more than satisfied with the service I record from Pritney, I was also was great film for the loaner car More

by Rosina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pritney
Jun 21, 2024 -

Audi Brooklyn responded

Rosina, Providing immaculate and quality service is so important to us here at Audi Brooklyn and we are glad that Pritney's efforts could meet your satisfaction! We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 20, 2024

All the knowledge and efficiency you want in your car buying/leasing experience. Super helpful team of employees, thank you for making it so easy to enjoy! More

by armondmarke
Recommend Dealer
Yes
Employees Worked With
Diane, Eric Ko, Miguel Reyes, Mark Nepomnyashchiy, Adam Lika
Jun 21, 2024 -

Audi Brooklyn responded

Thank you for your kind review! We are so appreciative of the opportunity to work with you, and we are glad that our team provided you with a smooth and remarkable experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

June 14, 2024

Diana Sokolova Diana immediately put me at ease. I have had poor experiences with car dealers in the past, and she immediately dispelled all my concerns. She has a natural enthusiasm, was very genui More

by DrDoloresBrandt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Lasky
Jun 14, 2024 -

Audi Brooklyn responded

Thank you for leaving Diana this amazing review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that she could put you at ease and provide you with the quality care that you so much deserve. She will be honored by your willingness to refer her to others. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.

Jun 14, 2024 -

DrDoloresBrandt responded

Thank you so much!

May 04, 2024

Miguel Reyes is a consummate professional and an absolute pleasure to work with. As a loyal Audi customer, Miguel always provides excellent customer service! More

by ksurgery
Recommend Dealer
Yes
Employees Worked With
Miguel Reyes
May 07, 2024 -

Audi Brooklyn responded

We greatly appreciate you for leaving Miguel this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Miguel could provide you with top notch service. We are delighted to know that he was an absolute pleasure to work with. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Audi Brooklyn team!

April 04, 2024

Audi Brooklyn service is the worst. They don’t care about customer satisfaction. They don’t provide loaner car yet they kept my car for a month: they messed my car breaks and rotors More

by Hossenshowkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michel and Mr.John Everest
Apr 10, 2024 -

Audi Brooklyn responded

We deeply regret that your expectations were not met. If you would like to discuss this further please contact our Service Manager - Everest John (718) 691-2446 jeverest@eagny.com

April 02, 2024

I was greeted by their warmth staff at the front desk who introduced me to Natyira the sales Rep. Who was very instrumental in me purchasing my Audi Q7. Diane the financial wizard was able to taylored an af More

by Faithwalkclw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natyira , Mark Nepomnyashchiy
Apr 04, 2024 -

Audi Brooklyn responded

Faith, We greatly appreciate you for leaving Natyira and Diane this stellar review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they got you a affordable payment plan that fit your budget. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new Audi Q7- behalf of the entire Audi Brooklyn team!

March 27, 2024

Diana was an absolute pleasure and extremely helpful. She provided exceptional service and was extremely insightful. the same cannot be said for the rest of the dealership. Audi is lucky the Diana Sokolo More

by edervich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
diana sokolova
Mar 27, 2024 -

Audi Brooklyn responded

Thank you for sharing your comments with us. Were happy to hear that Diane was a big help but we sincerely apologize for the disappointment you faced here at Audi Brooklyn. If you have any questions or concerns, please contact us at the dealership. Thank you!

March 27, 2024

Audi Brooklyn dealership stands as a beacon of automotive excellence, and my recent experience purchasing an Audi Q7, guided by the exceptional expertise of Mark Nepomnyashchiy and Diane Lasky, was nothing s More

by jgav190
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Lasky, Mark Nepomnyashchiy
Mar 28, 2024 -

Audi Brooklyn responded

Thank you for your amazing review and recommendation! We are happy to hear that Mark and Diane could make you feel like the valuable customer that you certainly are. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Audi Q7- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 20, 2024

Jim Lopez was an amazing sales associate. He worked tirelessly to get us the deal we were looking for, and for that he earned our business. More

by Stephennavatta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Lopez , Mark Nepomnyashchiy
Mar 20, 2024 -

Audi Brooklyn responded

Stephen, Thank you for your positive review! We are so glad that Jim took great care of you and made your experience with us an all-around success. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle-on behalf of the entire team!

March 18, 2024

The entire team was fantastic - from the initial phone call to their constant communication to the final pickup - I was incredibly happy with the service. More

by josephjconnor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Nepomnyashchiy
Mar 19, 2024 -

Audi Brooklyn responded

Joseph, Thank you for sharing your positive experience with us! We are glad that our team provided you with the quality care that you deserve. Your satisfaction means so much to us. We wish you safe travels and we hope for an opportunity to work with you again.

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