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Audi Brooklyn
Brooklyn, NY
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360 Reviews of Audi Brooklyn
They don't honor appointments I made an appointment to test drive a car. When I arrived for the test drive, I was told there were a few walk ins so I would need to wait for while. I made an appointment to test drive a car. When I arrived for the test drive, I was told there were a few walk ins so I would need to wait for while. I asked what the point in making an appointment was (specially taking off work for it) and was told by a manager "Audi is a hot car". Terrible service. More
Worst buying experience ever!!!! Purchased 2008 BMW X5 and it has been a total nightmare. $7500 repairs in 3 months. Don’t buy there. The dealership has not made a fair offer to hel Purchased 2008 BMW X5 and it has been a total nightmare. $7500 repairs in 3 months. Don’t buy there. The dealership has not made a fair offer to help pay for any of the repairs. Only offer was that wear and tear items and my responsibility. It has been just a complete and total disaster to deal with them. They are not a reputable dealership. It is just bad business practice by them. More
Bianca Rocks!! I went to, Audi Brooklyn, to purchase my vehicle. My sales person, Bianca, was absolutely amazing and understanding. She explained everything to me in I went to, Audi Brooklyn, to purchase my vehicle. My sales person, Bianca, was absolutely amazing and understanding. She explained everything to me in FULL details. I made my purchase and now, I’m one happy Driver!!! Thank you, Bianca! You rock! More
Car key! I purchased my q7 a few weeks ago and loved my car. I came back in yesterday to pick up my second key. My sales person was off but left the key with W I purchased my q7 a few weeks ago and loved my car. I came back in yesterday to pick up my second key. My sales person was off but left the key with Will the floor tech. I had a few things that confused me but Will cleared them up for me. He even arranged to have the car wash guys was the car because the day I picked up my car it was raining. Will I truly appreciate your help. More
Great experience I purchased a car unseen with Monae, I was very un easy about getting a car so far that I never seen before however she made the experience so easy, I purchased a car unseen with Monae, I was very un easy about getting a car so far that I never seen before however she made the experience so easy, we texted she face time me showing the car she answered every question and every call i became extremely confident with the process if Monae was closer I would for sure recommend her to friends and family keep up the good work Monae , Audi Brooklyn you guys have a great team More
No pressure. Just Service I purchased my car way back when the dealership was on coney island avenue. I figured why not take the leap and get a new car. I was a little hesitant I purchased my car way back when the dealership was on coney island avenue. I figured why not take the leap and get a new car. I was a little hesitant because I'm not to good when it comes to new technology. I usually get frustrated and keep to my old ways. I went down there and told them I was just looking but I had some questions. Didn't want to deal with a sales person because I'm not quite ready yet . The front desk attendant introduced me to Will. He is some sort of Audi genius. He broke down the features I would need and didn't feel any pressure. Super easy to talk to. Will spoke to me as if I were his friend. I'll be back November for an A4 or ALLROAD. Thanks Will!!! More
My roof racks!!! I recently visited Audi Brooklyn to purchase my roof rack for my Audi Q5. When I got there they forwarded me to Will. He's a customer service rep but I recently visited Audi Brooklyn to purchase my roof rack for my Audi Q5. When I got there they forwarded me to Will. He's a customer service rep but not a sales person. It was refreshing to see that they had someone there whom was dedicated answering questions and sharing knowledge. He not only installed them for me but let me help so that I can do it on my own. Super easy. Will your the best and I will look into all weather mats you suggested. More
Technology I purchased my car about 6 months ago from Audi Brooklyn. Sadly my sales person no longer works there. I needed to go over my google maps in my new I purchased my car about 6 months ago from Audi Brooklyn. Sadly my sales person no longer works there. I needed to go over my google maps in my new A5. I ended up speaking with Will. Will is the Technology coordinator and can help you with anything in relation to the car. He went through what was wrong and what needed to be done to correct it. He gave me a few helpful tips on the car. It's really nice to know that there is someone there dedicated to answering customers questions. No pressure just service. Thanks William. More
great team I purchased a used car from audi and i must say my time was great, my sales woman was kind and patient and not pusy at all thank you Audi brooklyn an I purchased a used car from audi and i must say my time was great, my sales woman was kind and patient and not pusy at all thank you Audi brooklyn and Monae More
Vehicle Servicing Experience Great experience every time I visit here. My vehicle was serviced by Tom Chan and could not be happier!. I needed my tire changed because of nail in m Great experience every time I visit here. My vehicle was serviced by Tom Chan and could not be happier!. I needed my tire changed because of nail in my tire. He has serviced my car a few times and he is a true professional and gets the job done quickly and efficiently. Will return back and will definitely refer my friends. This guy is hands down the best! More