Audi Birmingham
Irondale, AL
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282 Reviews of Audi Birmingham
Appreciate the interest shown through acknowledging my husband and me, but really appreciate that we were allowed to browse without constant interruption from salesperson(s). Kelly was my salesperson, an husband and me, but really appreciate that we were allowed to browse without constant interruption from salesperson(s). Kelly was my salesperson, and he made the experience a good one. I like the bottom-line pricing. However, when i went to sign paperwork, a young man introduced me to something added on for additional coverage that was not discussed with me prior to submission of the bottom-line price for my financing source. I did not choose the coverage and felt under the gun to decide. My husband and I had already been there and had the price, and the ad-on was a bit unexpected. The timeliness of my transaction was great until i was paused with the sales pitch for the additional coverage, offered as a one time payment, add on to my car payment (would have had to re-do my terms with my financial institution) or a monthly payment. No means no. More
They were welcoming, friendly, and helpful. Matt was my salesperson and did a phenomenal job. He worked with me for hours and made sure I was comfortable with my vehicle, even after the purchas Matt was my salesperson and did a phenomenal job. He worked with me for hours and made sure I was comfortable with my vehicle, even after the purchase. More
Professional, fair fast and willing to negotiate. My representative Steve was very responsive, followed through on his commitments and knowledgeable of their products. He even stopped in during his d My representative Steve was very responsive, followed through on his commitments and knowledgeable of their products. He even stopped in during his day off to process a request I emailed him the night before. More
Kelly Misso and Daniel Pogue put together a great solution to a complex issue with a purchase. Excellent service and very professional. Highly recommend Audi of Birmingham. solution to a complex issue with a purchase. Excellent service and very professional. Highly recommend Audi of Birmingham. More
Matt Damron was friendly, patient and informative. He listened and offered a product that fit my needs and desires. No hard sale. Thanks Audi for an AWESOME experience! He listened and offered a product that fit my needs and desires. No hard sale. Thanks Audi for an AWESOME experience! More
Steve Colter was great to work with. He kept me infirmed of what was going on as I waited for delivery. Steve was also very helpful in setting up the programming . This is the second car He kept me infirmed of what was going on as I waited for delivery. Steve was also very helpful in setting up the programming . This is the second car Steve has helped me with. Thank you! More
John Thomas and Matt were great to deal with. The finance manager was less than desirable and complained about me giving him cash for the down payment. After the papers were signed he said we wer The finance manager was less than desirable and complained about me giving him cash for the down payment. After the papers were signed he said we were finished and pointed at the door. We left his office and had no idea where to go, where the vehicle was or where the keys were. That part could definitely be improved, but JT and Matt were ROCKSTARS! More