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Audi Birmingham

Irondale, AL

4.8
251 Reviews

1314 Grants Mill Way

Irondale, AL

35210

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251 Reviews of Audi Birmingham

February 10, 2021

Chase Merck was incredible! He, Casey, and Jordan stayed well after the dealership closed to ensure we got the deal finalized. Highly recommend this dealership. More

by m_S_mcfall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Merck, Jordan Whisenhunt, Casey Hemphill
January 28, 2021

Tammy Antonucci helped me organize my thoughts about what I really wanted in a car. Now I am driving the Audi Q5. Best car I ever had and perfect for me. More

by janeselfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy antonucci
January 27, 2021

I had a very pleasant experience at Audi of Birmingham. Esau was a great salesman who took great care of me. Went in to trade my A5 sportsback for an A7. This dealership went above and beyond through emai More

by altoinettejackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esau
January 26, 2021

Tammy is the absolute best !!!So friendly and patient !! Tammy is the absolute best !!! So friendly and patient !! Never gave up on finding my perfect car We will always use her for any future car nee More

by melodykemp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
January 26, 2021

Tammy is the best ! She is so friendly , patient, and Tammy is the best ! She is so friendly , patient, and really cares for her customers. Always thinking of what is best and always trying to give you More

by melodykemp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
January 24, 2021

I had the most pleasant car buying experience. Chase Merck was super knowledgeable and helpful! He really went above and beyond. I got a great car at an incredible price. I have never been happier with More

by Hutch7ac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Merck
January 07, 2021

New Audi Q5 with 1481 miles stalled due to drive system malfunction. Car purchased from dealership but dealer not really interested in transporting car back to dealership. Happy to sell the car and brag More

by Dr Gary Bridges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
October 05, 2020

Had a window issue with my Q5 . Called the service dept they told me to bring it by . I was prepared for a painfully long wait. To my surprise the motor in my window was repaired and i was out of there in More

by kelldbattles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie
October 01, 2020

I dread every time I have to take my car to the Audi Birmingham service department. All I can say is rude, hateful, belittling, and just a horrible experience. I'll take my car far far away from Audi B More

by stephaniegood321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Valerie Welch, Christian Marrs
May 24, 2020

Regular service I scheduled a service appointment for my A5 and was given a choice of times. I have a maintenance contract for 5 services. It took them 2.5 hours and More

by Dm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
May 29, 2020 -

Audi Birmingham responded

Hi there, we're disappointed to hear of the negative experience you had at our location. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future.

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