Audi Birmingham Michigan

This service manager is so clueless and so apathetic towards my comments about the bad job of doing the maintenance on my 2006 audi a8L. I am very angry at paying so much when they missed my poor alignm towards my comments about the bad job of doing the maintenance on my 2006 audi a8L. I am very angry at paying so much when they missed my poor alignment in the rear wheels leading to wearing out of my back 2 tires after 20,000 miles and state that i need to pay more to get it aligned. I told them very harshly that its their fault that they overlooked checking the alignment when I payed 900 dollars for my 85k mile servicing and that I should not be paying for this alignment. Overall, Fred Lavery servicing is by far pathetic and is outclassed by many year from cross town rivals such as Erhard BMW and Meade Lexus. I love my Audi and will get it serviced in Ann Arbor or Rochester Audi. More

The service department is barely civil and certainly not friendly...particularily to women. My Posche needed brakes, I made the appointment over the phone and called not once but twice. Do you think that t friendly...particularily to women. My Posche needed brakes, I made the appointment over the phone and called not once but twice. Do you think that they could have told me they moved their service department!!!??? This is my third and last visit to Fred Lavery More

I had continual repair problems for my new car for the past two years. the car was for service every two months.Before the warranty has expired i brought the car there to checked maybe was something wrong past two years. the car was for service every two months.Before the warranty has expired i brought the car there to checked maybe was something wrong so i could stay sometime with no headache. That time i paid for that service and they did not notice any problem. After one month , my warranty had expired and they charged me $1500 for oil leak (they included the warranty 1 year for this problem ).After two days my car started to leak again for the same reason and they refused to fixed because they wanted $2000 more.So i ended up paying $1500 for nothing, for a problem that they never fixed. More

I only recommend this dealership because the other Audi dealerships in the Detroit area are so poor. When I take my Audi in for service here, it always takes longer than the techs quote, but they do give dealerships in the Detroit area are so poor. When I take my Audi in for service here, it always takes longer than the techs quote, but they do give you a compact rental to drive if you're stuck without a car. <br>The staff is generally friendly. More