
Audi Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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One of the most dissapointing car buying experiences I have had in 20 years. Had an issue with the paperwork which was done incorrectly by the finance person Julie Turner. She did nothing but dodge phon have had in 20 years. Had an issue with the paperwork which was done incorrectly by the finance person Julie Turner. She did nothing but dodge phone calls, emails, and pass the buck. UNDER NO CIRCUMSTANCES SHOULD YOU PATRONIZE THIS DEALERSHIP, LIFE IS TOO SHORT FOR THIS. ON THE BRIGHT SIDE THE 5 HOURS ON 5 DIFFERENT TRIPS TO THE DMV I WAS ABLE TO MAKE SOME GOOD FRIENDS AND I CAN NOW RESERVE A CAMPING SPOT IN THE DMV LOBBY ANYTIME I WANT! More
In April 2009 I leased a brand new 2009 Audi A4 from Barrier Audi in Bellevue, Washington. Overall, I’d say that Barrier Motors are considered to be a reputable dealership. Their tag line is “A Promise Barrier Audi in Bellevue, Washington. Overall, I’d say that Barrier Motors are considered to be a reputable dealership. Their tag line is “A Promise To Do More”. And I’d say it certainly felt like that during my car buying experience. So when a couple of days later I noticed paintwork defects all over my brand new car, I wasn’t worried. I knew that any reputable dealer would handle situation professionally and either resolve the issues or replace the car. And since Barrier Motors “promise to do more”, I was even more confident that I’d be happy camper in no time at all. It hasn’t quite turned out that way. It’s now been 56 days since I purchased the car and while the dealership has shown a lot of willingness to get my issue resolved – they haven’t done that yet. And as I’ve looked back through all the countless emails, phone calls and visits that I’ve made to the dealership, it has started to feel like a comedy. So I thought it was time to chronicle my experience with Barrier Audi and share that with the rest of the world. I have one simple goal – I’d like to get what I paid for (and am still paying for). A brand new Audi A4 without any defects. If it can’t be fixed, then it should be replaced with a car of equal or better quality. Barrier Motors – isn’t it time you kept your “promise to do more”? http://mybarrieraudiexperience.wordpress.com/ More
Barrier does not stand behind it's own Warranty--when my engine blew up after less than a year on a Barrier Certified car, they refused to help even though there was a Technical Service Bulletin about engin engine blew up after less than a year on a Barrier Certified car, they refused to help even though there was a Technical Service Bulletin about engine oil sludge buildup on the 1.8T, which is what eventually made my engine blow. My car was in the shop at Barrier a total of 52 days in one year and as it turns out, Barrier did not follow Audi USA Technical service bulletin when they sold me the car--they should have put synthetic oil in it BEFORE I ever bought it, and it never would have continued with it's sludge problem. More
I was very impressed with my entire experience. I actually bought a Toyota RAV 4 from them. Even though it wasn't their car (AUDI), they treated me with respect. I wasn't pressured, they were open, h actually bought a Toyota RAV 4 from them. Even though it wasn't their car (AUDI), they treated me with respect. I wasn't pressured, they were open, honest, and worked out a deal with me. And then after I bought the car I had it inspected. All that was wrong is it needed a transmission fluid flush, oil change and new air filter. I went back and the used car manager told the service people to take care of it and they did it all at no charge. I have bought cars at other dealers before and honestly this was the best experience ever! When I can afford an Audi, I'll definately be back. More