Audi Bellevue

Keenan in the service department is the best! He is my go to when I need to bring my car in. He listens to my concerns, explains in detail, & is timely! I had to bring my car in on his day off & I was VERY q to when I need to bring my car in. He listens to my concerns, explains in detail, & is timely! I had to bring my car in on his day off & I was VERY quickly reminded why I only call Keenan! His work ethic should be recognized! More

I had a very smooth experience today. I was able to close a deal that I like within the same day. Special thanks to Lucas Solan and Tanbi Pak a deal that I like within the same day. Special thanks to Lucas Solan and Tanbi Pak More

Positive and smooth experience today buying a 2020 Q5E at Barrier Audi, after almost 15 years of going to them for service. Special thanks to Luis Soltman and especially Tanbi Pak, for her patience and willi Barrier Audi, after almost 15 years of going to them for service. Special thanks to Luis Soltman and especially Tanbi Pak, for her patience and willingness to answer my endless questions More

Absolute rip-off The Audi Bellevue Service Center is an absolute rip-off. I am giving this review a one star because I can't give anything less. We had the worst servi The Audi Bellevue Service Center is an absolute rip-off. I am giving this review a one star because I can't give anything less. We had the worst service today at the Audi Service Center. We went there to fix a coolant/temperature light issue, but we were forced to do extra work in addition to fixing the coolant issue, all to jack up the price. The total cost came out to be almost $5000. What shocked me was that the labor alone cost $3310 while the parts were only $1522. The service advisor was of no help other than to use scare tactics to make us pay more. They lost a customer for sure. I hope others will be wary of this organization, and think twice before taking in your car for servicing at Audi Bellevue. More

Pathetic service and extremely rude and careless people I wish there was a 0 star rating and still it wouldn't express the insincerity these people are full of! I have contacted them at least 8 times now, a I wish there was a 0 star rating and still it wouldn't express the insincerity these people are full of! I have contacted them at least 8 times now, and they keep promising me that they will get someone to help me through my pain points and guess what, lies each and every time! I recall going to this place 2.5 years ago and Getting my first Audi and had the best experience ever... however, this past year, their service has hit the absolute rock bottom and seems to be abysmal because they just keep getting worse! They have no value for customers and are extremely rude! My car does not pull up it's back up camera sometimes and I explained it to them several times and they said someone would get back to me, not once, not twice but 5 times and NEVER called me! Their customer service is a joke!! I got a free servicing around my birthday... I didn't go begging them for it, I got an email from them, so I called them on my birthday to schedule it, and talked this really rude lady who is the meanest person ever, blimey, if there was an award for the meanest people, I would totally award it to her, what followed was a ridiculous management experience where did NOTHING about it and never even got my free service ever! So yes, you want to be humiliated and sold a xxxxty car which costs you a ton of money and not even worth it, this IS the place for you! I am going to simply drop my keys at theirs and going to stop further payments on a xxxxty car that's just a loot! Wouldn't want to give such awful people a single dime further... I have just about had enough of them!! Don't waste your money on an Audi, the BMW folk are much nicer and so are Lexus and Acura and Porche! Don't let people treat you like a doormat for Pete's sakes! They suck! More

Excellent buying experience! After visiting 3 different auto dealers in the area it was refreshing to work with Staci Morse and Benjamin Lin at Audi Bellevue. Our purchase was han After visiting 3 different auto dealers in the area it was refreshing to work with Staci Morse and Benjamin Lin at Audi Bellevue. Our purchase was handled in an efficient and professional manner with every step clearly explained from test drive to purchase. Staci was more concerned about our satisfaction than just selling us a vehicle. Thanks to Staci and Benjamin! More

Great buying experience I had been looking for a new/used vehicle and a Q5 was one of my options. We had purchased my wife's car there last year and they had treated us very I had been looking for a new/used vehicle and a Q5 was one of my options. We had purchased my wife's car there last year and they had treated us very well. I saw a vehicle on their site that had all the options I wanted and was able to schedule a time to go see it and do a test drive. I loved the car and was in and out of the dealership in record time. The sales person Joey was great and the sales manager Matt ( who was the sales person who sold us my wife's car ) was great as well. Answered any questions I had and had everything ready when I came back in a few days to pick up the car. As painless and enjoyable experience buying a car as you could hope for. More

Phenomenal service Brought in an Audi A5 due to end of lease and service was awesome! Justin was very helpful throughout the process - from test drive to purchase. He Brought in an Audi A5 due to end of lease and service was awesome! Justin was very helpful throughout the process - from test drive to purchase. He made the deal so irresistible that I find it difficult to not own another Audi. Thank you Justin! More

Great Service Received great service from this dealer. They directed me to the right car and we had no issues with any hidden fees or costs. Highly recommend their Received great service from this dealer. They directed me to the right car and we had no issues with any hidden fees or costs. Highly recommend their services. More

Best Ever! I absolutely love this dealership. Each and every visit has been a pleasure. I live in Moses Lake which is 190 miles away but each trip is well wort I absolutely love this dealership. Each and every visit has been a pleasure. I live in Moses Lake which is 190 miles away but each trip is well worth the time. More