Audi Bellevue

Alexis Mootz is the best. She was very helpful and the car was ready when she said it would be. car was ready when she said it would be. More

The service is good. Also the waiting room was nice, and the accommodations were good. the accommodations were good. More

Audi Bellevue has always exceeded my expectations. I am happy with their customer service and knowledgeable technicians. happy with their customer service and knowledgeable technicians. More

I had an amazing experience working with Audi Bellevue, in particular Anastasiya! From the day I walked in to the day I picked up my car, she was always professional, helpful and fun to work with. Even tho in particular Anastasiya! From the day I walked in to the day I picked up my car, she was always professional, helpful and fun to work with. Even though I already took delivery of my new car she is there to help me learn all the features, which is SO over and above what I have had in my past car buying experiences. More

The dealership is nice and the service people are friendly. However, I consistently have trouble getting a response to simple questions like "When will my car be done?". They often have very long hol friendly. However, I consistently have trouble getting a response to simple questions like "When will my car be done?". They often have very long hold times and then the person who answers can't answer the question and instead sends me to voicemail for another rep. The reps often don't return calls or respond to texts for several hours. Communication needs improving. More

Great service and staff was very friendly.My car was ready to be picked up on time. ready to be picked up on time. More

Agent is very responsive and professional, solve my problems efficiently, the pickup service is also very good, I enjoy it. problems efficiently, the pickup service is also very good, I enjoy it. More

This is probably my 3rd or 4th visit here. All the other times we ok since it was mostly routine service with my Audi care package. Even though I was 1 day early the rep was able to get me a loaner vehicle times we ok since it was mostly routine service with my Audi care package. Even though I was 1 day early the rep was able to get me a loaner vehicle today. This time an additional water pump service was recommended and I denied. Right after I denied the rep informed me of no longer offering a loaner vehicle since I'm not getting the water pump service and just doing the recall. His excuse made no sense due to the fact I got a loaner vehicle every time even if it was just oil change or recall. His attitude and tone towards me after I denied was really condescending and unprofessional. I have a brother that owns a auto repair shop and just wanted a second opinion before I was gonna do the water pump service at Audi of Bellevue. I don't know if your service reps get paid off commission of the services but lying and being condescending to your customers when they deny a service you recommend is really bad. More

Daniel our service person did GREAT!!It is the service Daniel our service person did GREAT!! It is the service in general No car updates on when ready. I had to call and be put on hold with service do ab Daniel our service person did GREAT!! It is the service in general No car updates on when ready. I had to call and be put on hold with service do about 10 minutes, left callback request and nothing. We bought new tires, dropped off car Friday before 5pm. Car was not ready for pickup until Tuesday late day. More

Ricky sent frequent updates and responded quickly to questions. Very satisfied with the service he provided. questions. Very satisfied with the service he provided. More