Audi Bellevue

Natasha was very courteous, thorough, and prompt. She took time to walk me through the specifics of the service and very proactive in communicating the updates. It was an absolute pleasure to work wi She took time to walk me through the specifics of the service and very proactive in communicating the updates. It was an absolute pleasure to work with her. More

I needed to take my car in for service and the schedule appointment I made was over 3 weeks long; I coordinated to drop it off and leave it for a few days if needed, however, gratefully they completed serv appointment I made was over 3 weeks long; I coordinated to drop it off and leave it for a few days if needed, however, gratefully they completed service in 1 day and I was able to pick it up next day. I appreciate Will and his efforts to make this happen! More

Service writer was great. No loaner available as scheduled, appointer didn't tell me I had to arrange wheel service myself. No loaner available as scheduled, appointer didn't tell me I had to arrange wheel service myself. More

Daniel was very courteous, thorough, and prompt. He took time to walk me through the specifics of the service and very proactive in communicating the updates. He took time to walk me through the specifics of the service and very proactive in communicating the updates. More

Very quick and easy service. I was also constantly updated of the status via texts which made it easier to communicate with the service advisor. Arrangement of Lyft rides also ma I was also constantly updated of the status via texts which made it easier to communicate with the service advisor. Arrangement of Lyft rides also made up for the unavailability of a loaner. A room for improvement I would say is the education around protection plans purchased during car sales. The way sales team sells a plan seems to be contradicting with how the service team sees it, having to make the customer explain/argue that the plan covers something. More consistency there will make the overall experience great! More

Delayed service. 1 week to replace pump. Have to wait for months to get an appointment 1 week to replace pump. Have to wait for months to get an appointment More

I have always had a great experience with the Service Department. Especially Will, he is the best. Great communication and I trust him. Department. Especially Will, he is the best. Great communication and I trust him. More

Great service as usual. Again, Dan continues to make the service at Audi top notch. Again, Dan continues to make the service at Audi top notch. More

The service went smooth. Thanks for the friendly service. The service manager was friendly and good to work with. Thanks for the friendly service. The service manager was friendly and good to work with. More

My family and I had an amazing experience at Audi Bellevue. Tanbi provided great customer service and was extremely personable. She went above and beyond to ensure that we were satisfied with our pur Bellevue. Tanbi provided great customer service and was extremely personable. She went above and beyond to ensure that we were satisfied with our purchase of our 2015 Subaru Forester and even followed up a few days later. The no-hassle/haggle pricing was refreshing and the car was listed within the fair market value (which is rare in these crazy times!). Probably one of the most pleasant car-buying experiences we've had to date so we would highly recommend Audi Bellevue! More