Audi Bellevue

Experience at this location is always great. All advisors are good. I have mostly worked with Daniel Rubin, he is awesome. Seems like he is working for the customers and not for the dealership. All advisors are good. I have mostly worked with Daniel Rubin, he is awesome. Seems like he is working for the customers and not for the dealership. More

Outstanding service department. Clear communication on service needed and timeline for returning vehicle. Thank you Clear communication on service needed and timeline for returning vehicle. Thank you More

The sales team is disinterested, they didnt even bother giving a walkthrough till asked. Long waiting hours. Leased a Q4 etron despite this and the car has already given up. Update 06/06 - The service t giving a walkthrough till asked. Long waiting hours. Leased a Q4 etron despite this and the car has already given up. Update 06/06 - The service team was swift to get the car back up and running after finding a faulty 12V battery in the vehicle. I would also like to highlight positives from when I went to pick up my car the first time. Nabil was really good once we asked him to explain all the features of the cars when we went to pick it up. He was very patient, explaining every detail like how to plug in the charger, different features, setting up the myAudi app etc. He took plenty of pictures for us with the car and gave us our time to truly enjoy the moment. At no point did we feel rushed. More

The service department at Audi Bellevue keeps me coming back! Dave, Dan and the whole team always make me feel valued and take care of my vehicle without recommending unnecessary work. I trust them comple back! Dave, Dan and the whole team always make me feel valued and take care of my vehicle without recommending unnecessary work. I trust them completely and it has given me great confidence in all my Audi vehicles over the years. Audi Bellevue will always be my first choice in no small way because of the service department and their professionalism! More

This dealership was able to get me in 48 hours to get my car serviced. William was super friendly and accommodating! car serviced. William was super friendly and accommodating! More

my 2023 Q5 w/ 5500 miles on it broke down and said Drive System Malfunction contact service. I towed my car to Bellevue and had the worst customer service experience. I was told when they drove my car into System Malfunction contact service. I towed my car to Bellevue and had the worst customer service experience. I was told when they drove my car into the service drive they weren't sure why I brought it in because it seemed fine. I explained the issue and then told them I want it to be looked at because the car felt unsafe. I was told there were no loaners available for me for atleast 3 weeks. That doesn't work for me because I still need to get to and from work to pay for my car. I contact Audi Seattle and explain what happened and they say we can authorize an emergency loaner for you WITH NO HESITATION. Turns out my entire engine is faulty from the manufacturer and needs to be completely replaced. When I leased this car the staff was so friendly and helpful. Then 8 months later they couldn't be bothered to make right out of the situation. I will never return to Audi Bellevue and will refer all my friends and family to Audi of Seattle. More

I scheduled my annual checkup (e. g., inspection, oil/filter change, etc.) late in the day at 3:40pm. When I arrived, I was treated like family by Ricky Ancheta, the Audi Service Advis g., inspection, oil/filter change, etc.) late in the day at 3:40pm. When I arrived, I was treated like family by Ricky Ancheta, the Audi Service Advisor. He checked on me twice as I waited for the service completion in lobby and share thoughts on a bodywork that's needed. The service was professional; I didn't expect the staff to vacuum my car interior as I was going to do that myself, but they did a fantastic job! Thank Ricky and your team. ~Knight More

Everything about my experience was a positive. Particularly the terrific people we worked with. Cheerful, good listeners, empathetic, and eager to help. I like the location of the dealership. It's Particularly the terrific people we worked with. Cheerful, good listeners, empathetic, and eager to help. I like the location of the dealership. It's so easy to get to from our location in Seattle. More

Too early to give a complete review of the car I purchased since it's only been 5 days plus it's a used car, but so far so good. I love the car, it looks clean and runs great. I also love the way I purchased since it's only been 5 days plus it's a used car, but so far so good. I love the car, it looks clean and runs great. I also love the way I was treated by both the sales person (Paul) and the finance manager. I like that all the information I needed to know about the car including the CarFax was provided without me asking for them. Overall it was a great experience. More

Great experience! Was able to make an immediate purchase decision. The staff was helpful and knowledgeable, Rio is awesome Was able to make an immediate purchase decision. The staff was helpful and knowledgeable, Rio is awesome More