Audi Bellevue

Mechanical work performed was fine. Car wash was lacking. Customer service agent had no personality. Car wash was lacking. Customer service agent had no personality. More

Extremely customer focused. Our car had been victim to a smash and grab. Our service rep helped us order the windows and because we had no garage let us bring the car in to work Our car had been victim to a smash and grab. Our service rep helped us order the windows and because we had no garage let us bring the car in to work on ad how, when they might find time. It let us get the car out of the rain 3 weeks before the original repair appointment. He spent the time to learn it was more important to us to keep the car safe than the timing of when the job was finished. Win win. Thank you Bradley. More

Kyle is a very responsible person. He paid attention to details and checked our coverage. Because of him, we know our coverage will expire soon. Very good service 👍 He paid attention to details and checked our coverage. Because of him, we know our coverage will expire soon. Very good service 👍 More

Great Service and William was spot on with communication. Really like ability to text and get updates on vehicle status. Really like ability to text and get updates on vehicle status. More

Buying a pre owned car in today’s environment can be very challenging. Chance was extremely helpful throughout the process. He made the experience easy and stress free challenging. Chance was extremely helpful throughout the process. He made the experience easy and stress free More

The service was ok. They say they are excellent with customer service. At the bare minimum I expect the car to be washed and vacuumed inside after a service. The car was They say they are excellent with customer service. At the bare minimum I expect the car to be washed and vacuumed inside after a service. The car was only washed and not vacuumed inside. Also I took a loaner as the dealership is 5 miles from my home. I drove the loaner from dealership to my home and back and the next day they charge me for a gallon of gas( I got a $6 bill). This is not the type of service I expect More

Thanks to this dealership and the help from Jessica and Tanbi I have my new Audi A5! They and the manager went above and beyond to help me pick the car that best suited me. Special thanks and gratitude to Tanbi I have my new Audi A5! They and the manager went above and beyond to help me pick the car that best suited me. Special thanks and gratitude to Jessica for taking time to work with us. She patiently stayed with us till the end of the purchase and made the whole experience so smooth and happy More

Dave and Dan are truly exceptional and have taken care of my needs for years. my needs for years. More

Michael was an absolute dream in helping me with my service! We had brought our q5 in for our 50K mileage service and a few other issues came up with it. Michael was friendly, super responsive and did service! We had brought our q5 in for our 50K mileage service and a few other issues came up with it. Michael was friendly, super responsive and did a great job of walking me through the additional issues and weighing the pro's and con's of tackling those issues now or waiting. Would highly recommend the Audi Bellevue Service Department! More

Customer Service is good, the problem occurs when you are quoted $600.00 for an oil change and when you check out you are at almost at $900 bucks, even at $600.00 for an oil change seems extremely expensive. quoted $600.00 for an oil change and when you check out you are at almost at $900 bucks, even at $600.00 for an oil change seems extremely expensive. Car was not vacuumed and just rinsed off on the exterior. We weren’t expecting it to be detailed, but for that kind of money, do better Audi Bellevue, WA More