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Audi Bellevue
Bellevue, WA
782 Reviews
If you are searching for an Audi dealership on the Eastside, then look no further! Audi Bellevue is your premier Audi dealership serving the Bellevue, Redmond, Kirkland, Sammamish, and Mercer Island areas. Conveniently located a few blocks from Downtown Bellevue, and just up the street from Lake Bellevue on 120th Ave NE, we offer all of the latest Audi models, as well as maintenance and repair services, and OEM Audi parts. Whether you are interested in a luxurious yet practical SUV like the Q5 or Q7, a premium sedan like the A4 or A6, or the advanced all-electric Audi e-tron, we are sure to have just what you need. View our inventory or schedule service on our website today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 782 reviews
July 22, 2023
TL;DR: If you are looking to buy an Audi in the Seattle area go to another dealership! The sales people and service center are horrendous! On July 8th I visited Audi Bellevue with the intention to purch area go to another dealership! The sales people and service center are horrendous! On July 8th I visited Audi Bellevue with the intention to purchase a brand new 2023 Q4 e-tron. When I initially arrive since I didn't have an appointment I had to write my name on a list (I was only the second name) and someone would help me shortly. After 1.5hrs of sitting in the lounge, wandering the dealership, and checking on the status I finally asked someone new for help and made it clear my intention to buy. All the sudden I had a salesperson. I went through the standard car buying process and once the transaction was complete I was told there was something wrong with my brand new car, but it's a simple fix, I can drive the car home and I just need to bring the car in Monday and it will be fixed that day and they will give me a loaner. Not what you want to hear, but ok. Monday comes around and I bring the car in at 9AM. I find my salesperson and he talked to the service center and they took the car, but they are sorry there is no loaner and they will Lyft me back to Seattle. It's now 4PM and I haven't heard anything. I reach out to get the status. Bad news they don't have the part and it's going to take a couple days, so the car won't be ready until Thursday. That's pretty different than what I was told on Saturday. Yes, but they have a loaner now if I come back. I go to the dealership and I say why I'm there and am told to wait in the lounge while they get my salesperson. 45min go by and I've texted and called my salesperson with no answer. am fed up and ask someone to talk to a manager. He comes out and says sorry the loaner is right here. I asked what is actually wrong with my car since this isn't a simple fix. Turns out it's a faulty coolant pump....which is not something you want to be driving around. Fast forward to Thursday July 13, it's 3PM and I haven't heard anything since I left the dealer on Monday. I tried reaching out to my salesperson and he was unreachable per usual. Eventually after calling the dealer multiple times a salesperson helped check and said the part arrived today and my car is scheduled to be fixed tomorrow. I said thanks for the update. It's Friday and again my salesperson is unreachable and this time the dealership is screening my calls as well. Eventually I hear from my salesperson only to tell me the car won't be ready today, but will be tomorrow. It's Saturday afternoon and I get a call from my salesperson. Turns out they ordered the wrong part and it is going to take a few more days. Then I get another call later. They are concerned about me giving a bad review because their bonus is on the line because they got other bad reviews. They didn't offer me anything just a "will you pity us". Makes me question how many of these reviews on here are actually real. Finally on Thursday July 20th, 12 days after the initial transaction, my car was fixed and I was able to pick it up. When I was picking it up they asked again for me to give a positive review despite my experience and offered me an Audi hat or shirt to apologize. LMAO. Needless to say this dealer has no accountability. The salespeople are horrible communicators and the sales managers don't care about anything. To top it off the service department is incompetent. There is nothing good about this dealership. Save yourself a lot of headache and go somewhere else. More
by ifinndahl
Employees Worked With
Immanuel
July 22, 2023
The audi representative Tristan was extremely knowledgeable about what I need to do for the maintenance on my car. Tristan was professional and one of the main reasons I will take my car back t knowledgeable about what I need to do for the maintenance on my car. Tristan was professional and one of the main reasons I will take my car back to audi of Bellevue. More
by EVANSJASON13
Employees Worked With
Tristan
July 18, 2023
The dealership and sales rep were were informed and treated us well. We were happy with the overall experience. Pleased with our purchase. It was quick and hassle free. treated us well. We were happy with the overall experience. Pleased with our purchase. It was quick and hassle free. More
by sreedhu.nair22
Employees Worked With
Daniil Zakharov, rigo
July 18, 2023
I give 5 stars all around to Daunte H. , Chris E., Nick T. and Diana B. very pleasant and willing to make my Audi experience a positive one especially after a situation arose while my new f , Chris E., Nick T. and Diana B. very pleasant and willing to make my Audi experience a positive one especially after a situation arose while my new factory ordered RSQ8 was still on the lot. My team at Audi of Bellevue worked very hard to right a negative situation even after the person I had been working with seemed to be abruptly taken off my case. I have been a loyal Audi customer since 2010 and this is my 3rd Audi purchased from Audi of Bellevue. Audi of Bellevue has been very good to me through all these years. Although I give 5 stars to staff at the dealership for their professionalism, knowledge of the product, enthusiasm, and willingness to help right a wrong, I feel things have changed now that the dealership is governed by a corporation such as Auto Nation which may or may not consider the customer in the overall picture. After all, without customers (clients) there would be no company. More
by lizcooper55
Employees Worked With
Daunte, Chris, Nick, Diana
July 18, 2023
I was absolutely delighted with my experience, which began several weeks before I purchased the vehicle. The salesperson was helpful in answering questions and patiently guided me through my choices. In began several weeks before I purchased the vehicle. The salesperson was helpful in answering questions and patiently guided me through my choices. In the end, I have the car I wanted. More
by raul.bandeira
Employees Worked With
Saleem Alsaeed
July 16, 2023
The Service Dept. Mr. William R treats my car with respect. Equally important, I appreciate the updates on repair and understanding my schedule. Mr. William R treats my car with respect. Equally important, I appreciate the updates on repair and understanding my schedule. More
by jjchunsb
Employees Worked With
William R
July 14, 2023
Best dealership on the Eastside. Over the years I visited many dealerships on the Eastside for Japanese and luxury cars. Audi bellevue is the best. You’re treated with respect and ca Over the years I visited many dealerships on the Eastside for Japanese and luxury cars. Audi bellevue is the best. You’re treated with respect and care. Sales people are the least pushy. They are problem solvers and are genuinely curious about the customer need. My most recent interaction with Audi was great. Antony is one of the best car sales reps I worked with. Test drove multiple cars, he knows the details on performance and specs. No haggling in finance. It was a good experience and my second car from Audi bellevue. More
by Mohammadabuomar
Employees Worked With
Antony Bautista
