Audi Bedford

2023 A5 brought in for dead battery at 18k under warranty but the service adviser tried to charge me $700 for a replacement stating I let the vehicle sit to long. I had to complain to the service manager to but the service adviser tried to charge me $700 for a replacement stating I let the vehicle sit to long. I had to complain to the service manager to shut that down. Part 2: I was turned down for a simple three (3) day reimbursement for a rental car that caused me much inconvenience to acquire on short notice. Again the tech. adviser reacted with a negative tone. Part 3: The service adviser recorded on their paperwork that i turned down recommended 20k mi service schedule work- but my vehicle only has 18k miles on it- again met with negative attitude. Unprofessional and substandard service department at this location - i recommend avoiding this location for service. Audi Bedford, Ohio. More

I’ve been a proud member of Audi Bedford for the last 20yrs, They always exceed my expectations! 20yrs, They always exceed my expectations! More

Very pleased with their handling of the transaction and working with me on meeting my budget! working with me on meeting my budget! More

Everyone I worked with at Bedford Audi was highly professional and Courteous. I would definitely recommend this dealership. professional and Courteous. I would definitely recommend this dealership. More

It was a pleasure to buy a car from Mike! He helped make the process quick and simple. He helped make the process quick and simple. More

First rate customer care and selection. Sales team is knowledgeable, professional and easy to work with! Sales team is knowledgeable, professional and easy to work with! More

Mark your sales representative was wonderful. I wasn’t sure if I would buy an Audi or another car, but his nice reassuring attitude convinced me I had found the right car and the right dealer. Th I wasn’t sure if I would buy an Audi or another car, but his nice reassuring attitude convinced me I had found the right car and the right dealer. Thank you for your attention. More

Audi Bedford is hands down the best dealership in NEO! The experience from start to finish was flawless. I was treated with respect and felt like a celebrity the moment I walked through the doors. Joe M t The experience from start to finish was flawless. I was treated with respect and felt like a celebrity the moment I walked through the doors. Joe M took the time to show me multiple vehicles during my new car search, explained my options and took the time to listen to me and what exactly I wanted. He made the entire process smooth, quick, easy and seamless. Joe was always responsive and went above and beyond making sure I was never left in the dark. Every interaction I had with everyone at Audi Bedford far exceeded my expectations. This is the level of service you’d expect from Audi. Nicely done. Keep up the good work! More