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Audi Bedford

Cleveland, OH

4.9
220 Reviews
Call Dealership (440) 232-4700

19400 Rockside Road

Cleveland, OH

44125

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220 Reviews of Audi Bedford

January 13, 2025

Great service department . Technician provided excellent service and feed back. I am very satisfied with And More

by Wbridges064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony , Sean Weaver
Report | Print
Jan 13, 2025 -

Audi Bedford responded

Thank you for your kind words about our service department. We appreciate your feedback and look forward to serving you again at Audi Bedford.

January 13, 2025

I like the service , just the price is to high , I call Audi Middleburg high and they charge my half of the price . I just find insane that you charge 5,700 to change the from headlights on a 2014 Audi , More

by Glendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 14, 2025 -

Audi Bedford responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Audi Bedford. I would like the opportunity to discuss your recent experience with our Service Department regarding the cost associated with the headlight replacements on your vehicle. Can you please send your contact information to me? I look forward to hearing from you. Alex de Francisco General Manager Audi Bedford AdeFrancisco@penskeautomotive.com

January 12, 2025

Very polite in sales and service. Straight answers. Great cars for sale . Everything has happened as promised. More

by coachedkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
Report | Print
Jan 13, 2025 -

Audi Bedford responded

Thank you for your kind feedback. It's great to hear that you felt well taken care of by Audi Bedford sales and service teams.

January 09, 2025

Professional and good techs. Handle the whole experience professionally . Don’t make me write more More

by Dan.mazzolini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jan 09, 2025 -

Audi Bedford responded

Thanks for your review and wishing you all the best.

January 06, 2025

Leasing a car is one of my least favorite activities, however my salesperson Steve made it an amazing experience. More

by gstout27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cortez, Sean Weaver
Report | Print
Jan 07, 2025 -

Audi Bedford responded

We’re glad our team made the leasing process better for you. Thanks for choosing Audi Bedford.

January 05, 2025

The service provided on my Etron was prompt, professional, and efficient. I have no complaints whatsoever. More

by eduncan311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jan 05, 2025 -

Audi Bedford responded

We're glad you had a great experience with Audi Bedford. Thanks for sharing.

January 02, 2025

Great service and pride in the great cars they are selling. They make a purchase very easy More

by gwachs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Woods, Sean Weaver
Report | Print
Jan 02, 2025 -

Audi Bedford responded

Audi Bedford is glad you appreciated the service. Thanks for sharing your experience with us.

January 02, 2025

The Service department is always friendly and now he treats me with respect and very professional. I usually deal with Benjamin who takes care of me and make sure that my Audi, even though it’s fairly o More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
Report | Print
Jan 02, 2025 -

Audi Bedford responded

Thank you for your continued trust in Audi Bedford. Our team will ensure your car is well taken care of.

January 01, 2025

We have purchased four Audi‘s from the dealership. We are always happy with the customer service we receive.. More

by Dee Varde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Reuss, Sean Weaver
Report | Print
Jan 01, 2025 -

Audi Bedford responded

Thank you for your loyalty. Audi Bedford appreciates it and looks forward to continuing to fulfill your automotive needs.

December 30, 2024

The Sales and Service teams are excellent and their white glove service makes maintenance and repairs as painless as possible. I like the convenience of the online scheduling. More

by BABS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Benjamin , Sean Weaver
Report | Print
Dec 30, 2024 -

Audi Bedford responded

Audi Bedford appreciates your positive feedback on our white glove service and online scheduling. We're glad to make maintenance and repairs more convenient for you.

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