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Audi Bedford

Cleveland, OH

4.8
189 Reviews

19400 Rockside Road

Cleveland, OH

44125

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189 Reviews of Audi Bedford

July 05, 2024

Mr Woods was super to work with on our purchase of a 2024 Audi A4 Allroad. No pressure and was very knowledgeable about the vehicle. Bedford Audi should be happy to have such a professional salesman as Willi More

by boddedesign
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Woods
Jul 05, 2024 -

Audi Bedford responded

We appreciate your feedback on working with our team for your 2024 Audi A4 Allroad purchase at Audi Bedford. It’s good to hear you felt informed and comfortable throughout the process. Thank you for choosing us.

July 03, 2024

First class top to bottom with Audi Bedford. Alex is fantastic and Andy did a great job too. Very knowledgeable Finance group as well. You will not be disappointed in your experience here. More

by tkrock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex de Francisco; Andy Marson
Jul 03, 2024 -

Audi Bedford responded

Thank you for choosing Audi Bedford and sharing your experience. It's great to hear that our team met your expectations, especially in their expertise within our Finance group. We appreciate your feedback and are glad you had a positive visit with us.

June 18, 2024

8 year returning Customer of Bedford Audi. .Just purchased our 3rd Audi from them...great service from both sales and service staff. We worked with Mark Phillips from sales, he is great! Explai More

by bkufleitner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Phillips, Sean Weaver
Jun 18, 2024 -

Audi Bedford responded

Thank you for sharing your experience with Audi Bedford. We appreciate your loyalty and are pleased to hear about the service from our team. We look forward to serving you again in the future.

June 17, 2024

Very helpful and professional. Made for a great and enjoyable car buying experience. Would highly recommend More

by Jimaxner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hulgin , Sean Weaver
Jun 18, 2024 -

Audi Bedford responded

Thank you for your positive feedback on your car buying experience at Audi Bedford. We appreciate your recommendation and are glad to hear that our team was helpful and professional.

June 01, 2024

Very polite and helpful. We are previous owners of several Audi so we knew what we wanted More

by Kab1shop@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jun 09, 2024 -

Audi Bedford responded

Thank you for your feedback and continued loyalty to Audi at Audi Bedford. We appreciate hearing that our team was helpful as you made your selection.

May 22, 2024

I was just there on 5/20/24 just for an oil change on my Audi A8.Nothing more nothing less that’s it .They reset the the oil back to 💯percent. But they left a service spanner on my dashboard. And l didn’t More

by richarddennis232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Weaver
May 22, 2024 -

Audi Bedford responded

Hello, Your feedback is important to us here at Audi Bedford and I would appreciate the opportunity to speak with you to address your experience with our Service Team regarding the oil change conducted on your Audi A8 and its condition afterward. Please email me with your preferred contact information. Thank you, Alex de Francisco General Manager Audi Bedford AdeFrancisco@penskeautomotive.com

May 20, 2024

The dealership provide excellent service to both customers looking for new vehicles and customers looking for service. Sales personnel and administration personnel are vety knowledgeable and custom More

by kevinbagby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Mannarino
May 20, 2024 -

Audi Bedford responded

Thank you for recognizing the dedication of our team at Audi Bedford, both in sales and administration. We appreciate your acknowledgment of their extensive knowledge and customer service skills. Your positive feedback is valued by all of us here.

May 18, 2024

Andy and the finance manager made it easy to purchase the S5. Good communication was important. More

by scornelius18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Marson
May 29, 2024 -

Audi Bedford responded

Thank you for recognizing the smooth process and communication during your S5 purchase at Audi Bedford. Your feedback is appreciated, and we are pleased it was a seamless experience.

May 15, 2024

This was my third purchase from an Audi dealership. Joe Mannarino is the best salesman I have had. He went above and beyond helping me pick out my new car. More

by Kyraburnett21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Mannario
May 16, 2024 -

Audi Bedford responded

We're glad to hear about your experience. Your words about our team going above and beyond are sincerely appreciated, especially when it came to choosing your new car. Thank you from Audi Bedford.

May 13, 2024

I found the car I was looking for. William took care of all of the paperwork ahead of time so I could do a test drive and pick up the car efficiently. More

by Gus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Woods
May 13, 2024 -

Audi Bedford responded

We appreciate you highlighting the efficiency of our team, especially during the paperwork and test drive process. Your kind feedback validates all that Audi Bedford stands for in customer service. Thank you for your time.

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