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Audi Bedford

Cleveland, OH

4.9
226 Reviews

19400 Rockside Road

Cleveland, OH

44125

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226 Reviews of Audi Bedford

February 01, 2025

Comfortable interior. Service entrance a bit off to the side. A bit out of the way from Cleveland propper. More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Boggs
Feb 01, 2025 -

Audi Bedford responded

We appreciate you sharing your feedback. Feel free to reach out if there's anything else we can assist with at Audi Bedford. Have a great day.

January 31, 2025

Fabulous and reliable service. Answers to questions very informative.Very helpful offering convenient time. Recommend highly More

by Craveneye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison
Jan 31, 2025 -

Audi Bedford responded

Thank you for recommending Audi Bedford. We're glad our team was informative and helpful in finding a convenient time for you.

January 27, 2025

Responsive, understanding and helpful Fixed the problem. Alison was exceptional and helped me with an overnight use of loaner More

by Ricet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison
Jan 28, 2025 -

Audi Bedford responded

Thank you for sharing your experience with Audi Bedford. We're glad our team could assist and provide you with a loaner car.

January 26, 2025

Excellent service always. Very helpful staff, offering advice, answering questions and being attentive to my scheduling. More

by mdpuva73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Boggs, Anthony Ravida
Jan 26, 2025 -

Audi Bedford responded

Thank you for your kind words and positive review. We're glad to have provided excellent service at Audi Bedford.

January 22, 2025

My service associate was very informative and helpful. My service was performed in a professional and timely manner. I will continue to have my services completed by Audi of Bedford More

by nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sweeney
Jan 22, 2025 -

Audi Bedford responded

Thank you for choosing Audi Bedford. It’s great to hear about your positive experience with our team and we value your continued trust in us.

January 20, 2025

The welcome was friendly, and the service was prompt and good. The dealership has a great ambiance making waiting for your vehicle a pleasure. More

by Uschi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison
Jan 21, 2025 -

Audi Bedford responded

We appreciate your feedback and are glad to hear you had a pleasant experience at Audi Bedford. If there's anything more we can do, please feel free to let us know.

January 13, 2025

Great service department . Technician provided excellent service and feed back. I am very satisfied with And More

by Wbridges064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony , Sean Weaver
Jan 13, 2025 -

Audi Bedford responded

Thank you for your kind words about our service department. We appreciate your feedback and look forward to serving you again at Audi Bedford.

January 13, 2025

I like the service , just the price is to high , I call Audi Middleburg high and they charge my half of the price . I just find insane that you charge 5,700 to change the from headlights on a 2014 Audi , More

by Glendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 14, 2025 -

Audi Bedford responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Audi Bedford. I would like the opportunity to discuss your recent experience with our Service Department regarding the cost associated with the headlight replacements on your vehicle. Can you please send your contact information to me? I look forward to hearing from you. Alex de Francisco General Manager Audi Bedford AdeFrancisco@penskeautomotive.com

More
January 12, 2025

Very polite in sales and service. Straight answers. Great cars for sale . Everything has happened as promised. More

by coachedkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
Jan 13, 2025 -

Audi Bedford responded

Thank you for your kind feedback. It's great to hear that you felt well taken care of by Audi Bedford sales and service teams.

January 09, 2025

Professional and good techs. Handle the whole experience professionally . Don’t make me write more More

by Dan.mazzolini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 09, 2025 -

Audi Bedford responded

Thanks for your review and wishing you all the best.

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