Audi Bedford
Cleveland, OH
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191 Reviews of Audi Bedford
I have been leasing Audi's from Bedford Audi for many years. I have always had a positive experience with acquiring a new car as well as with the service department. years. I have always had a positive experience with acquiring a new car as well as with the service department. More
On June 6, 2023, I inquired about a Tesla and Will Woods reached out to me regarding this vehicle. I tried my best to get all the information regarding this vehicle from Woods but his expertise on Teslas w reached out to me regarding this vehicle. I tried my best to get all the information regarding this vehicle from Woods but his expertise on Teslas was not up to par to answer my questions in a way that would allow me to make a solid decision on whether to move forward with the purchase or not. (Keep in mind, their website did not have any information regarding the vehicle either so I had to go out of my way to find the information out). Will and I went back and forth on the matter of this vehicle for a couple of weeks, especially with the pricing of the vehicle and I reached a point where I requested to speak with a manager. I received a call from store manager James Crawford. After getting the solid details of the vehicle from James, I decided to move forward with the purchase of this vehicle and negotiated my way into this deal. We came to a mutual agreement on a price and I put down a $500 deposit to hold the vehicle while I made plans to book my flight, hotel and rental car to travel to Ohio and finalize the deal in-person. This dealer, their staff and their General manager (George McCarley), Finance manager (Becky Rivera), salesman (Will Woods), and second manager (James Crawford) is a bunch of xxxxxxx, from being unprofessional to lie over lies. This dealer made me comes all the way from Virginia to Ohio for the purchase of a Tesla. Arriving there after booking airline ticket, hotels etc this dealer lied about everything they spoke with me prior booking and arrival to the dealer. It's a long story but their service, unprofessionalism, knowledge and experience are at zero level. More
I would recommend Audi Bedford to anyone looking for a car. Everyone was friendly, and there was no pressure to get a car if it wasn’t your first choice. I felt I was a priority there, and they made the p car. Everyone was friendly, and there was no pressure to get a car if it wasn’t your first choice. I felt I was a priority there, and they made the process quick and painless. More
Great Service! Very friendly! I did not feel pressured into anything, and appreciate the attention given to how valuable everyone’s time is. Very friendly! I did not feel pressured into anything, and appreciate the attention given to how valuable everyone’s time is. More
It was a pleasure to deal with William woods. He was extremely professional, and he is an extremely good listener. I would do everything possible to make sure he continues with a Audi Bedford, as He was extremely professional, and he is an extremely good listener. I would do everything possible to make sure he continues with a Audi Bedford, as he is a real asset to your organization! More