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Audi Bedford

Cleveland, OH

4.9
213 Reviews

19400 Rockside Road

Cleveland, OH

44125

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213 Reviews of Audi Bedford

January 26, 2025

Excellent service always. Very helpful staff, offering advice, answering questions and being attentive to my scheduling. More

by mdpuva73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Boggs, Anthony Ravida
Jan 26, 2025 -

Audi Bedford responded

Thank you for your kind words and positive review. We're glad to have provided excellent service at Audi Bedford.

January 22, 2025

My service associate was very informative and helpful. My service was performed in a professional and timely manner. I will continue to have my services completed by Audi of Bedford More

by nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sweeney
Jan 22, 2025 -

Audi Bedford responded

Thank you for choosing Audi Bedford. It’s great to hear about your positive experience with our team and we value your continued trust in us.

January 20, 2025

The welcome was friendly, and the service was prompt and good. The dealership has a great ambiance making waiting for your vehicle a pleasure. More

by Uschi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison
Jan 21, 2025 -

Audi Bedford responded

We appreciate your feedback and are glad to hear you had a pleasant experience at Audi Bedford. If there's anything more we can do, please feel free to let us know.

January 13, 2025

Great service department . Technician provided excellent service and feed back. I am very satisfied with And More

by Wbridges064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony , Sean Weaver
Jan 13, 2025 -

Audi Bedford responded

Thank you for your kind words about our service department. We appreciate your feedback and look forward to serving you again at Audi Bedford.

January 13, 2025

I like the service , just the price is to high , I call Audi Middleburg high and they charge my half of the price . I just find insane that you charge 5,700 to change the from headlights on a 2014 Audi , More

by Glendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 14, 2025 -

Audi Bedford responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Audi Bedford. I would like the opportunity to discuss your recent experience with our Service Department regarding the cost associated with the headlight replacements on your vehicle. Can you please send your contact information to me? I look forward to hearing from you. Alex de Francisco General Manager Audi Bedford AdeFrancisco@penskeautomotive.com

January 12, 2025

Very polite in sales and service. Straight answers. Great cars for sale . Everything has happened as promised. More

by coachedkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
Jan 13, 2025 -

Audi Bedford responded

Thank you for your kind feedback. It's great to hear that you felt well taken care of by Audi Bedford sales and service teams.

January 09, 2025

Professional and good techs. Handle the whole experience professionally . Don’t make me write more More

by Dan.mazzolini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 09, 2025 -

Audi Bedford responded

Thanks for your review and wishing you all the best.

January 06, 2025

Leasing a car is one of my least favorite activities, however my salesperson Steve made it an amazing experience. More

by gstout27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cortez, Sean Weaver
Jan 07, 2025 -

Audi Bedford responded

We’re glad our team made the leasing process better for you. Thanks for choosing Audi Bedford.

January 05, 2025

The service provided on my Etron was prompt, professional, and efficient. I have no complaints whatsoever. More

by eduncan311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 05, 2025 -

Audi Bedford responded

We're glad you had a great experience with Audi Bedford. Thanks for sharing.

January 02, 2025

Great service and pride in the great cars they are selling. They make a purchase very easy More

by gwachs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Woods, Sean Weaver
Jan 02, 2025 -

Audi Bedford responded

Audi Bedford is glad you appreciated the service. Thanks for sharing your experience with us.

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