389 Reviews of Audi Atlanta - Service Center
Professional Service and More “The SA, Joey Davis was attentive about my concerns and correct service required, i.e. A/C function, brake status, Q5 TDI emission recall, and 55,000- “The SA, Joey Davis was attentive about my concerns and correct service required, i.e. A/C function, brake status, Q5 TDI emission recall, and 55,000-mi service. He is an Audi professional and I trust him. Heidi Turner also looked after my interests in regard to the TDI fix compensation, which has since been received. Her help was offered not asked for. Your staff looks out for the customer and it shows every time I come in for a service.” More
A happy customer Recently brought my son's Audi A-4 in for service. Had been experiencing some leaks in the front of the car and wanted to get them fixed. Was checked Recently brought my son's Audi A-4 in for service. Had been experiencing some leaks in the front of the car and wanted to get them fixed. Was checked in by a helpful young man, Dave Maddox and was assured he'd take care of the problems I described. Too make a long story short, the repair didn't go completely as expected, but at the end Rob Waggoner stepped in and really took care of me. The Ellis's spend a lot of time talking about family and now I know what they mean. I could not be happier about the way the situation was handled. I certainly would have no problem recommending Audi Atlanta to any of my friends. More
Service Tech Chris Lee Service visit went awesome-Thanks for taking great care of me Chris :-) I appreciate you coming to get me when my car was done and getting me in and Service visit went awesome-Thanks for taking great care of me Chris :-) I appreciate you coming to get me when my car was done and getting me in and out so quickly (and thanks for the courtesy wash). “As usual they always take care of you here. I had a quick easy set up of my appointment, they took me right in and got me set up, and they are always pleasant in the cafe-thankful for the coffee-and they let you know when they are done. I can't seem to get text messages in the building but they come up and get you if they cannot reach you. Always happy with the visit at this location. They ALWAYS take care of what I need-whatever it is.” More
Great service from Aaron “At first when I made my reservation they did not have a courtesy car available but when I got there to drop my car off my service Rep Aaron got a cou “At first when I made my reservation they did not have a courtesy car available but when I got there to drop my car off my service Rep Aaron got a courtesy car for me. Excellent !” More
Car Purchase Robert and Lee were great with assisting me in the car buying process!! Excellent customer service!! Glad that I chose Audi Atlanta... and would recom Robert and Lee were great with assisting me in the car buying process!! Excellent customer service!! Glad that I chose Audi Atlanta... and would recommend More
JOEY DAVIS - ABOVE AND BEYOND “Love this dealership -purchased car from George there. Took no time to get this appt. Maybe 5 mins max. Was welcomed by not one but TWO service reps “Love this dealership -purchased car from George there. Took no time to get this appt. Maybe 5 mins max. Was welcomed by not one but TWO service reps who used technology to get me in the system. Service work completed fabulously! YES! I inadvertently left my house keys in my loaner and didn't discover this until 8:35 p.m. My wonderful service rep - Joey Davis - went above and beyond and came to the dealership and helped me!!! I was able to sleep in my own bed that night! Took him til 10:30 p.m. - on a work day - to help me! Night guard helped, too.” More
Very professional and courteous staff Dave Campbell was the gentlemman who helped me. He was very courteous and professional. The whole team is Awesome! I was greeted and offered water as Dave Campbell was the gentlemman who helped me. He was very courteous and professional. The whole team is Awesome! I was greeted and offered water as soon as I pulled into the service Bay. The work on my car was completed the same day Dave told me it would be.. I have been to other Audi dealerships in metro Atlanta,this dealership is by far the best. SM More
Excellent service all around! I also wanted to give kudos to the department for assistance over the weekend - ahead of my appointment. I had an engine light come on, saying that m I also wanted to give kudos to the department for assistance over the weekend - ahead of my appointment. I had an engine light come on, saying that my oil level was getting low. I called the service desk and they said I could come in anytime and they would add oil. True to their word, I came by, and Joey Davis, my service associate, immediately took my car and topped off the oil. And to my delight, the service was offered complimentary. More
Welcome to the family. From my wife and I first visit Mr. Johnson's professionalism in making sure we were helped quickly and my wife was comfortable with the vehicle. From my wife and I first visit Mr. Johnson's professionalism in making sure we were helped quickly and my wife was comfortable with the vehicle. More
Exceptional Service Wonderful customer service, kind and friendly staff. Called for any additional services needed for my vehicle and what that cost would be as well as p Wonderful customer service, kind and friendly staff. Called for any additional services needed for my vehicle and what that cost would be as well as provided a loaner vehicle. More