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Audi Atlanta - Service Center

Atlanta, GA

4.8
389 Reviews

389 Reviews of Audi Atlanta - Service Center

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August 24, 2018

Routine visit Another quick oil change. It has always been a pleasure to visit the Jim Ellis Audi and Porsche stores for service and this was no exception. More

by J_BARROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunter Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Audi Atlanta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 24, 2018

Trusted Matthew is very trusted, professional and easy to work with when I have any concerns with my car. He always give me the best advise. As a female custo More

by AMIEFLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sankar Henderson, Matthew Hunter
Sep 03, 2018 -

Audi Atlanta responded

Thank you for the review and recommendation! Audi Atlanta and Matthew Hunter appreciates your business.

August 24, 2018

Always excellent Always great to work with the guys at Audi Atlanta, helpful and prompt - service was perfect and coffee was great too, I appreciate working with you More

by JGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Galvez
Sep 03, 2018 -

Audi Atlanta responded

Thank you for sharing your experience with us! Thank you so much for choosing Audi Atlanta as your first choice for service!

August 24, 2018

Always great service! This is by far the best service team I have ever worked with. Friendly, knowledgeable, efficient. I will never go anywhere else for Audi service. More

by KCLARKE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Audi Atlanta responded

Thank you for your loyalty to Audi Atlanta!

August 24, 2018

Good overall . Happy with the service. Exterior wash included in service is a nice touch, except it wasn't done well. Some Dirt and soap left on paint, though it w More

by jvrcb17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Davis
Sep 04, 2018 -

Audi Atlanta responded

We apologize about the poor wash quality. Please let us know if we can be of any assistance in the future. We appreciate the feedback.

August 24, 2018

Communication is key and they do it well. From online appts to texts you always now where things stand with your car. Easy process from beginning to end. I would highly recommend AUDI Atlanta More

by JLOPEZ230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Kimbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Drinkard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hunter, Joey Davis
Sep 04, 2018 -

Audi Atlanta responded

Your comments keep us motivated and working hard for all our guests! Thank you for the kind words and review!

August 24, 2018

Clean and efficient. Showroom and waiting areas are appropriately clean and modern for a car dealership. I appreciate the helpfulness of Matt Hunter, and especially the l More

by ALFREDWILKERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
Sep 03, 2018 -

Audi Atlanta responded

We work hard to stand out among the rest! Thanks for taking the time to share your rating! At Audi Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

August 24, 2018

Excellent service Service was completed in a timely manner at the price that was quoted. Would definitely recommend to other people. I also dealt with Ryan Elias in s More

by MICHAEL.MAHONEY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Audi Atlanta responded

Thanks for highlighting some of our staff who provided you with such a positive experience!

August 24, 2018

Easy and Quick! They will always work with you! I had to take my rental over night due to work and everything worked out perfectly! Everyone is super nice and friendl More

by KAYLAKUMMALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Waggoner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Drinkard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Andreica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Duberry, Ryan Russaw
Sep 03, 2018 -

Audi Atlanta responded

Thank you for the feedback!

August 24, 2018

Awesome! The staff are always very friendly and helpful in the service Department. Would not trust my car with anyone else! Joey is my service advisor, always More

by Greeneyes33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Kimbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Davis
Sep 03, 2018 -

Audi Atlanta responded

Thank you for being a loyal Audi Atlanta client. It means the world to Joey Davis and the rest of us!

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