Audi Asheville
Asheville, NC
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265 Reviews of Audi Asheville
Can't get much better We've brought our Audi here for service on multiple occasions and its always a pleasure dealing with Douglas and Zac in the service dept. They're cour We've brought our Audi here for service on multiple occasions and its always a pleasure dealing with Douglas and Zac in the service dept. They're courteous, professional, knowledgeable and all around nice guys, and the work has always been competed on time, as promised. More
Patient,accommodating, relaxed Jenny was fantastic, she stuck with us for over a month while we picked through several different options. When we arrived she took her whole day to d Jenny was fantastic, she stuck with us for over a month while we picked through several different options. When we arrived she took her whole day to deliver a great experience. We even bought a second car while we were there and the transaction was very smooth. The staff spent two hours with us after close to go though all of the tech on the car and give us a great deal! We also met with service while we were there and the guy was great and could answer all of our questions. James in finance also worked hard to get the numbers we were after and didn't try to pressure us even though it was so late. We have bought four cars in the last two years and Charlie by far was the best sales manager that we have dealt with. We had to swap for my wife's SUV and we thought it would be Monday before we could see if we could get it but Charlie reached out and got it for us. They all went above and beyond, we will be customers for life. More
Easy in and out I had a scheduled three hour repair on my AC. Harmony supplied me with a loner which I used to do errands in Asheville, returned the car and picked I had a scheduled three hour repair on my AC. Harmony supplied me with a loner which I used to do errands in Asheville, returned the car and picked up mine. Not much easier than that! More
Great Place to get Audi Service I needed a 4 wheel alignment after have two rims repaired and thought that I would need to wait two weeks to get in. Then I sent a email to my service I needed a 4 wheel alignment after have two rims repaired and thought that I would need to wait two weeks to get in. Then I sent a email to my service rep (Doug Urban) and was schedule for the following Saturday morning. I arrived at 9 and enjoyed a snack and a cup of coffee while the mechanics did the work and was out by 10:30. These guys do a good and thorough job any time that I have visted for serice. More
Love my Q3! All of the folks working at Harmony are top notch and help to make any inconvenience tolerable. I ran over a screw which flattened my tire and they All of the folks working at Harmony are top notch and help to make any inconvenience tolerable. I ran over a screw which flattened my tire and they helped out very quickly and got me riding smoothly again! More
excellent every time !! Douglas, Patrick and the whole crew go above and beyond to make my service experience the best it could possibly be every time. Their willingness to Douglas, Patrick and the whole crew go above and beyond to make my service experience the best it could possibly be every time. Their willingness to go the extra mile has impressed me for the last three Audi's. Their positive, professional attitudes never cease to amaze me. Quite honestly they are the reasons I continue to buy Audis! More
Memorable Customer service is all about having the customers best interest in mind. Douglas get's it! He always displays a caring attitude. I look 👀 to Customer service is all about having the customers best interest in mind. Douglas get's it! He always displays a caring attitude. I look 👀 to him as a family More
Love my Audi Allroad I met with Brent who was incredibly patient, knowledgable, and a pleasure to work with. I had a VW TDI that I was very reluctant to give up due to ho I met with Brent who was incredibly patient, knowledgable, and a pleasure to work with. I had a VW TDI that I was very reluctant to give up due to how much I loved the car, but Brent was able to help me find a car that I like even more. After purchase care has been exceptional. Brent came in on his day off and spent over an hour showing my wife and myself all of the features of the car. I'm very happy with my purchase and the service I have received. More
Total Experience For years we have had a positive experience with the Service Department and now it has carried over to Sales. In fact our family bought two Audis this For years we have had a positive experience with the Service Department and now it has carried over to Sales. In fact our family bought two Audis this month from a staff that clearly had our interests as their priority. A pleasure to work with the Audi Asheville team! More
New Audi Q7 purchase I had 2 terrific salespeople. When they didn't ha e the car I wanted, they reached all the way to TX to get it and had it for me by the end of the sam I had 2 terrific salespeople. When they didn't ha e the car I wanted, they reached all the way to TX to get it and had it for me by the end of the same week. They delivered the car to me and did a very detailed exhibition of its many features. More