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Audi Asheville

Asheville, NC

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265 Reviews

621 Brevard Rd

Asheville, NC

28806

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265 Reviews of Audi Asheville

September 29, 2016

New Q3 for her, not for me Happy to choose the 2017 Q3 for my bride. It's a great value for money, and Harmony's Ron Klahr did a fine job working with us in selecting and procur More

by Peter Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Klahr, Chris Nelson, Zac Elkins
Dec 10, 2016 -

Audi Asheville responded

Thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ron. We will be sharing your feedback with our team. Enjoy your new Q3 and please come visit us again soon!

September 26, 2016

Great service,. knew who I was when I pulled in, finished Great work. Having to write minimum is a bad idea. I have all ready rated the service and people excellent so eliminate this or next time I will ju More

by gary18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 10, 2016 -

Audi Asheville responded

We appreciate your time and the extra effort it takes to provide your feedback. Thank you for allowing us to earn your business.

September 26, 2016

Above and beyond for service Recently had a problem with getting new Q-7 software updated, but Douglas went out of his way to make the hassle minimized and get me back on the road More

by JOHN.WATERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Urban
Dec 10, 2016 -

Audi Asheville responded

Hearing that you had “first rate” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Audi Asheville, we wish you many happy miles in your new Q7. We look forward to serving you for many years to come!

September 25, 2016

Great experience Loved the loaner car! Hassle free experience! No problems dropping off my car and picking up the loaner! Thanks for the call telling me my car was More

by BMELBON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Elkins
Dec 10, 2016 -

Audi Asheville responded

Thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and we look forward to servicing your new Audi in the future.

September 25, 2016

Routine service and recall. Called and set up my appointment with Brittany Courtney. She was very professional and courteous. When I arrived I was met by Zac Elkins for check-in. More

by PHAGIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Urban, Zac Elkins, Brittany Courtney
Dec 10, 2016 -

Audi Asheville responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it

September 20, 2016

Great experience - no problems Mark Kaye did a great job! Very professional and easy to deal with. He found me the car that I wanted quickly and got it to the dealership and deliv More

by Hunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kaye, Chris Nelson
Dec 10, 2016 -

Audi Asheville responded

We’re glad that Mark was able to address your purchasing needs and to find you a vehicle that met your specifications. We appreciate you choosing Audi Asheville as we recognize that you had many different dealers to choose from. We hope that you enjoy your new Audi! Please come back and see us again soon!

September 15, 2016

Service Extremely attentive and good service team. I was told it would take 1 hour and it did to include washing the car. Nice job. Thank you. More

by MAJORROBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Elkins
Dec 10, 2016 -

Audi Asheville responded

On behalf of the Audi Asheville team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and we look forward to servicing your Audi again in the future.

September 09, 2016

Taking care of business I recently moved to Asheville and took my car to Audi Asheville for routine maintenance. I could not find all of the documents associated with previou More

by EVELAYMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Elkins
Dec 10, 2016 -

Audi Asheville responded

Thank you for choosing Audi Asheville. We wish you many happy miles in your Audi and look forward to serving you for many years to come!

September 09, 2016

Great Purchase experience! Mark Kaye and the folks at Harmony made my purchase of my Audi Q7 a smooth transition, despite the numerous constraints I had with work and travel. T More

by Beth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kaye, Chris Nelson
Dec 10, 2016 -

Audi Asheville responded

Thank you so much for sharing your experience with Audi Asheville and Mark Kaye. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Q7. The team will be thrilled to hear your feedback!

September 08, 2016

EXCEPTIONAL experience from beginning to end Harmony Motors/Audi of Asheville provides EXCEPTIONAL customer service and Deanna Marino is by FAR the best sales rep we have ever dealt with ! Excel More

by Oma42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lordman, Deanna Marino
Dec 10, 2016 -

Audi Asheville responded

We would like to thank you for your recommendations and for this amazing review! Our team of professionals is dedicated to providing you and everyone else who visits Audi Asheville with only the best there is to offer. It’s so nice to hear that Deanna helped to make your experience such a positive one. Enjoy your new Audi!

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