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Audi Asheville

Asheville, NC

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rated
265 Reviews

621 Brevard Rd

Asheville, NC

28806

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265 Reviews of Audi Asheville

November 03, 2016

Repaired recall Met me as I pulled in. "Meet and Greet" was very pleasant. Waited in the waiting area, watching tv. Service completed very fast, and I was on my way More

by HENLINEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, but I don't remember the fella's name in the service department.
Dec 10, 2016 -

Audi Asheville responded

Thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and we look forward to servicing your Audi in the future.

November 03, 2016

Douglas and his team including Patrick are simply fantastic. Douglas Urban and his team including Patrick are incredible to work with. They make any service experience a pleasure with their above and beyond appr More

by IVHAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick, Douglas Urban
Dec 10, 2016 -

Audi Asheville responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Doug and Patrick were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

November 02, 2016

brent curvin and buying the Q3 I was very impressed with Brent and all the folks i met at Harmony, esp Brent. He is very knowledgeable about the vehicles and thorough (without bein More

by TIM48SHEERAN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Curvin, James Lordman
Dec 10, 2016 -

Audi Asheville responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

November 02, 2016

VW Buyback and Audi A4 Purchase Third new car purchase from Harmony Motors, excellent service, excellent parts department, excellence maintenance. Don Oakes was very helpful and inf More

by BOOMER1854363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lordman, Don Oakes
Dec 10, 2016 -

Audi Asheville responded

We’re glad that Don was able to address your purchasing needs and to find you an A4 that met your specifications. We appreciate you choosing Audi Asheville as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Audi! Please come back and see us again soon!

November 01, 2016

Great Service Center Recently dropped off my 2016 SQ5 for a software recall. Brittany provide me upon my request a loaner to use to get to work and back. Zac indicated all More

by Jackfrost51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Elkins, Brittany Courtney
Dec 10, 2016 -

Audi Asheville responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

November 01, 2016

Great experience Deanna took very good care of me. Found the car I wanted and had it in a day. Exceptionalism of sales and service. Chris got me a loan and good pay More

by WALLYMCLENDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nelson, Deanna Marino
Dec 10, 2016 -

Audi Asheville responded

Congratulations on your new Allroad! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come.

November 01, 2016

Excellent service and customer support including scheduling. Zack was very helpful and accommodating & took the extra step of calling my insurance company to d More

by BENJAMINMCOULTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Elkins
Dec 10, 2016 -

Audi Asheville responded

Thank you for taking the time to share your comments and feelings about Zac. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you very much for your feedback!

November 01, 2016

Ed Mathis Both Deanna and Brent were wonderful to work with. No complaints. And the Audi SQ-5 is amazing. Only problem is my wife won't let me drive it often More

by MATHIS0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Curvin, Chris Nelson, Deanna Marino
Dec 10, 2016 -

Audi Asheville responded

On behalf of the Audi Asheville team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new SQ5 in the future.

October 30, 2016

Most Amazing Experience This was by far the best buying experience I have ever had. All the people involved in my new Audi purchase were exceptional. Very helpful and courteo More

by dvoss51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kaye, Ron Klahr, Chris Nelson
Dec 10, 2016 -

Audi Asheville responded

We couldn’t be happier that Mark and Ron provided you with a great car buying experience. We hope you are enjoying your new Audi. Please come back to visit anytime!

October 27, 2016

Great Customer Service & Great Service We purchased our Q5 from Audi Asheville and have always taken it there for service. It is easy to set up an appointment with Brittany, they are alway More

by Lazy Hiker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Elkins, Brittany Courtney
Dec 10, 2016 -

Audi Asheville responded

Thank you so much for sharing your experience with Audi Asheville. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want everyone's experience to be “five stars”!

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