Audi Asheville
Asheville, NC
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265 Reviews of Audi Asheville
Sales and service of the highest level. Worked with highly professional individuals who are really concerned about customer satisfaction.Sales (Brent Curvin) could do no more to help us make Worked with highly professional individuals who are really concerned about customer satisfaction.Sales (Brent Curvin) could do no more to help us make our decision and then provided outstanding follow up. Service (Doug Urban) has proved to be the ultimate professional and a " good friend". More
Audi service Pleased with both service and staff. Thank you for being courteous and helpful during my visit. My service was completed in a timely and efficient man Pleased with both service and staff. Thank you for being courteous and helpful during my visit. My service was completed in a timely and efficient manner. More
Inexperienced service technician I had my wife take our Q5 in for service because the "service due" light was on. And also we needed a recall performed. So even after scheduling or s I had my wife take our Q5 in for service because the "service due" light was on. And also we needed a recall performed. So even after scheduling or service to be performed, the technician advised my wife that we did not need service done. The issue was we only had 25,000 miles and the service needed to be 30,000 miles or two years since last service whichever comes first. The whichever comes first was overlooked. More
Pleasant Experience Everyone we met was professional and courteous throughout the process. We would recommend this dealership to our friends and neighbors. And we love o Everyone we met was professional and courteous throughout the process. We would recommend this dealership to our friends and neighbors. And we love our new car! More
Great service team very timely, efficient, friendly, helpful, completed when they said it would be done, had loaner car all ready for me, helpful with directions. I hav very timely, efficient, friendly, helpful, completed when they said it would be done, had loaner car all ready for me, helpful with directions. I have nothing else to say! More
Pleasant buying experience Purchased a Q3 recently and it was such an easy and pleasant experience. Danielle Charlier, sales agent, was very helpful & knowledgable. Would hi Purchased a Q3 recently and it was such an easy and pleasant experience. Danielle Charlier, sales agent, was very helpful & knowledgable. Would highly recommend her. More
Buying Experience Pleased with the entire purchase process. From greeting us immediately and to having Ron Klahr work with us on our Q5 purchase', the entire Audi team Pleased with the entire purchase process. From greeting us immediately and to having Ron Klahr work with us on our Q5 purchase', the entire Audi team worked seamlessly to make it happen in a quick, organized fashion. Chris and all other Audi employees we met were great and understood that high quality service is key to building business. More
Same day repair My nearest Audi dealer is just over an hour from my home. While traveling through Asheville I had an issue with the hood latch and so i pulled into t My nearest Audi dealer is just over an hour from my home. While traveling through Asheville I had an issue with the hood latch and so i pulled into the dealership. Luckily for me they had the part in stock and were happy to make the repair. That saved me a return trip back to Asheville. Super customer service! More
new A5 problem with original order but they recovered nicely. very satisfied with Don and the organization. continue learning my new auto, lot's of technolog problem with original order but they recovered nicely. very satisfied with Don and the organization. continue learning my new auto, lot's of technology. Over-all very good. More
Excellent Pleased with everyone's assistance. Would recommend dealer to others. Experience was great and all employees were helpful and pleasant. Happy with my Pleased with everyone's assistance. Would recommend dealer to others. Experience was great and all employees were helpful and pleasant. Happy with my new car. More