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Audi Asheville

Asheville, NC

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rated
265 Reviews

621 Brevard Rd

Asheville, NC

28806

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265 Reviews of Audi Asheville

November 17, 2016

Sales and service of the highest level. Worked with highly professional individuals who are really concerned about customer satisfaction.Sales (Brent Curvin) could do no more to help us make More

by BLBethell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Curvin, James Lordman, Douglas Urban, Charlie Schieren
Dec 10, 2016 -

Audi Asheville responded

Congratulations on your new Audi! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Brent and Douglas know how pleased you are with their service. We sincerely hope you enjoy every single mile in your new Audi!

November 16, 2016

Audi service Pleased with both service and staff. Thank you for being courteous and helpful during my visit. My service was completed in a timely and efficient man More

by MHMCGEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Urban, Zac Elkins, Brittany Courtney
Dec 10, 2016 -

Audi Asheville responded

Thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to servicing your Audi in the future.

November 15, 2016

Inexperienced service technician I had my wife take our Q5 in for service because the "service due" light was on. And also we needed a recall performed. So even after scheduling or s More

by BLOXHAMFL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brittany Courtney
Dec 03, 2016 -

Audi Asheville responded

Thank you for the candid feedback on your experience with the Audi Asheville Service team. Feedback like you have provided is one of the only ways we can improve. We have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent a similar situation in the future.

November 11, 2016

Pleasant Experience Everyone we met was professional and courteous throughout the process. We would recommend this dealership to our friends and neighbors. And we love o More

by KEN1142
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Klahr, Chris Nelson, Charlie Schieren
Dec 10, 2016 -

Audi Asheville responded

We appreciate your time and the extra effort it takes to provide your feedback. We are always striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! Thank you so much for your thoughtful review!

November 10, 2016

Great service team very timely, efficient, friendly, helpful, completed when they said it would be done, had loaner car all ready for me, helpful with directions. I hav More

by JEANNESUDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Trowbridge, Tou Yang
Dec 10, 2016 -

Audi Asheville responded

Thank you for taking the time to share your comments and feelings about your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

November 10, 2016

Pleasant buying experience Purchased a Q3 recently and it was such an easy and pleasant experience. Danielle Charlier, sales agent, was very helpful & knowledgable. Would hi More

by moutainchick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle J. Charlier - Sales Five star rating!!, Chris Nelson
Dec 10, 2016 -

Audi Asheville responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback.

November 08, 2016

Buying Experience Pleased with the entire purchase process. From greeting us immediately and to having Ron Klahr work with us on our Q5 purchase', the entire Audi team More

by Rick1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Klahr
Dec 10, 2016 -

Audi Asheville responded

On behalf of the Audi Asheville team, I thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new Audi Q5 in the future

November 07, 2016

Same day repair My nearest Audi dealer is just over an hour from my home. While traveling through Asheville I had an issue with the hood latch and so i pulled into t More

by DTFIRSTANDGOAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Urban
Dec 10, 2016 -

Audi Asheville responded

We’re glad that Douglas was able to address your service issue and repair the hood latch in a timely manner. Please come back and see us again!

November 04, 2016

new A5 problem with original order but they recovered nicely. very satisfied with Don and the organization. continue learning my new auto, lot's of technolog More

by TDROLEN
Recommend Dealer
Yes
Employees Worked With
Chris Nelson, Don Oakes
Dec 10, 2016 -

Audi Asheville responded

Thank you for sharing this review about our dealership! We are thrilled that you enjoyed your experience with Don and Audi Asheville. . Enjoy your new Audi and please come visit us again soon!

November 04, 2016

Excellent Pleased with everyone's assistance. Would recommend dealer to others. Experience was great and all employees were helpful and pleasant. Happy with my More

by LDSHEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Klahr, Chris Nelson
Dec 10, 2016 -

Audi Asheville responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

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