Auburn Chevrolet

I first of all admit that I’m an idiot! I was so excited when I found a 2015 pearl in color Chevy Tahoe only a little over four hours away from my house that I didn’t think it through well enough. I drove f when I found a 2015 pearl in color Chevy Tahoe only a little over four hours away from my house that I didn’t think it through well enough. I drove from Spokane to Auburn to buy this vehicle. I was promised repeatedly and reassured by Chris that it was a single owner vehicle that had been bought there and serviced there religiously! There was only around 42,000 miles on the vehicle when I bought it. Their asking price was $48,000 which was extremely high But it was what I wanted so I made the drive. I’m a single mother of four children... I never received a copy of the Carfax after repeatedly asking for it after purchasing the vehicle. When I got back to Spokane I took it in to get new tires at Alton‘s thinking I had at least one more season left but I should just go ahead and do it anyways and I was told that my tires were borderline illegal because they were so worn out. I have put about 8000 miles on my car since buying it in April. $1000 I spent on the new tires and now my brakes are shot and completely grinding. $55k out the door plus the time for travel and hotel with four children is what I spent on this vehicle and I am so dissatisfied. I was excited when I saw the vehicle had weather tech but after vacuuming it out on my own after returning to Spokane from purchasing it I realized the weather tech had tore up all the carpet in the Tahoe. None of these things are mentioned to me and I do admit I should have not been so foolish and checked things closer myself but the bottom line is that they were dishonest and I trusted them to be a reputable company!!! I am so angry and frustrated I now have to pay for new brake pads rotors etc. when I should not have needed to put any money into this car especially new tires and now the brakes I am beyond irritated and I want to spread the word that this is not an honest dealership they are all about making money and don’t care if they put your safety at risk do not do business with the Chevrolet lot!!! More

Auburn Chevrolet dealer socks be Aware servise is poor I dropped of my truck in September the idiot's left the truck unlocked I got my sound sistem stolen the manager didn't do anything this place socks I'l dropped of my truck in September the idiot's left the truck unlocked I got my sound sistem stolen the manager didn't do anything this place socks I'll never buy anymore from this dealer again. More

never again suckered in with 55 inch tv. came and looked at a Chev duelly truck. asked the price and payment. never was told the price. they wanted to sell my 4.3 suckered in with 55 inch tv. came and looked at a Chev duelly truck. asked the price and payment. never was told the price. they wanted to sell my 4.3 half ton truck in stead. new . told them I needed a 1 ton truck. then they offered me nothing for my 2013 Chev Cruze. and insulted me about my credit. never in my life have I had something like this happen when buying a car. I am 62 years old and have bought a lot of autos in my life .also I asked for my keys five times so I could leave .your Loan writer is rude and unprofessional. I work for a large truck dealership and we would never treat our customers like this. I would not waste my time writing this but I an mad. I will tell every one I know about Auburn Chevrolet Barry Hammond p s wasted 3 hours of my time More

my experience was very relaxed and enjoyable Cody, my salesman was polite and knowledgeable about my interest in a new Chevrolet Duramax Silverado. I couldn't be happier with the way he went to b Cody, my salesman was polite and knowledgeable about my interest in a new Chevrolet Duramax Silverado. I couldn't be happier with the way he went to bat for me during the negotiations on my trade in and the price of the vehicle. It was a pleasurable experience and would recommend him to anyone for a new or used vehicle. More

Awesome & Painless My sales associate was Cody McElligott. I bout a pre owned Buick Verano which was advertised on the web. Cody was very respectful, helpful and t My sales associate was Cody McElligott. I bout a pre owned Buick Verano which was advertised on the web. Cody was very respectful, helpful and thorough. If you want a salesman who knows what he is doing, is knowledgeable and has high integrity, ask for Cody McElligott. He is not a high pressure salesman. He answered all my questions with ease. His route for the vehicle demo was well thought out and addressed all the issues I was concerned with. I am a retired aerospace engineer and appreciate a salesman like Cody. He is young and eager to make your purchase pleasurable! Because of my excellent credit rating, BECU financed everything including, registration, sales tax and no money down. More

Office manager Kevin is unprofessional and rude After buying a 45,000 car from them. With all the other men that work there being normally nice. I ended up dealing with Kevin the manager. It’s a lon After buying a 45,000 car from them. With all the other men that work there being normally nice. I ended up dealing with Kevin the manager. It’s a long story! But this guy give the whole inter place a bad name. I wish I could have threw this car back at your face and took my money else where but it was to late that.. but what goes around comes around. You can’t treat people like crap and not expect it not to come back to you in one shape or another.... My car was not deatailed when I bought it. It was 2 hours passed closing so I agreed to have it detailed at a later time... Kevin informed me unless it was noted someone it wasn’t happening.! Wish he would have been working the night I originally got the car because I’m sure I wouldn’t have walked away with it and I’d been ok with that!! Worker Brent was wonderful, Todd was okay to!spoke to me like a human bean not like a dog! More

Great experience I bought a 2018 truck from Auburn Chevrolet this past weekend. The salesman, Chris Cox, was very professional and easy to work with. I traveled a b I bought a 2018 truck from Auburn Chevrolet this past weekend. The salesman, Chris Cox, was very professional and easy to work with. I traveled a bit of a distance and told him price I wanted for the truck and what I wanted for my trade in, and they met both with no haggling. The finance person, Nathan, was also very upfront and helpful. Highly recommend this dealership and working with Chris. More

The best around! Seriously the easiest car purchase ever!! I literally went to every car dealership in Auburn, Puyallup and Tacoma (ok, I admit it. I went to Olymp Seriously the easiest car purchase ever!! I literally went to every car dealership in Auburn, Puyallup and Tacoma (ok, I admit it. I went to Olympia too...). But, even after all my I-5 driving, Auburn Chevy had the best price (by far!) and were the easiest to work with, and those two things are really all I was asking for. They let me test drive probably too many cars, and all with no pressure. These guys just made it so easy!! Even the financing was a breeze. Not only was the car the right price but the payment was exactly what I needed! I love my new car and I can’t say enough great things about this dealership and how well everyone there has treated me. I just wish I had saved some time on I-5 and just come here first! (But Olympia is nice...) Thanks so much, Auburn Chevy! I’ll be back!:) More

The salespeople can't back up their word There were several red flags that should have scared me off before I made the 4 hour drive to Auburn Chevrolet, however I was blinded by the thought o There were several red flags that should have scared me off before I made the 4 hour drive to Auburn Chevrolet, however I was blinded by the thought of a new (to me) car. So, This whole debacle started when I expressed interest online, in a 2016 Mazda CX-5 Grand Touring. I immediately received a phone call from Fred Dearing. Had a discussion about price, Fred assures me there is "wiggle room" in the asking price, he offers up that they would be able to come down at least $500. I expressed frustration with 2 car deals falling through previously because the sellers sold the car out from under me, Fred assures me that "they would never do that"... Well the very next day, Fred calls me to say that the car was already sold.. YET HE STILL RAN MY CREDIT.... End of story right.. Nope, a couple days later, apparently that deal "fell through".. Yay (nope). So, I decide to make the trek from Kennewick to Auburn to buy this car, Fred tells me he is going to have them "clean the car up real nice", detail and whatnot... So, I see the car for the first time, the paint looks like crap, they definitely didn't wax it, literally looks like they maybe drove it through a car wash, there was excessive dirt in the nooks and crannies. But no big deal right, nothing another "real" detail couldn't fix. But wait!! There's more. The interior of the car SMELLS... Literally stinks like a wet dog was still in there. Almost he entire back of the seats in the trunk/cargo area had been torn up by dogs, how do I know this (aside from the dog smell), well the back is still COVERED in dog hair.. It gets better though!!! Both front leather seats had small punctures and scratches, there were scratches on the doors, and deep cuts in the padded armrest of the console. All this being said, I am still willing to go forward with the deal. RUNS MY CREDIT AGAIN, now it's been more than a week from the first time, so now this is going to ding my credit score twice... We do the little negotiation "dance", even with all the damage to the car, they won't come down ANY off the asking price. Mind you it was at the bottom of the bluebook scale.. But I drove up there on the word of Fred Dearing, (and obviously he didn't tell me about all the damage to the car), with the understanding that they would be a little flexible on the price... Honestly they thought that I wouldn't drive home without that car over $500.. They were wrong, and I am glad, I know I would have been pissed at myself for overpaying for a stinky, scratched up car. More

Excellent service Was looking for a truck wasn’t really sure yet what I was looking for. All I really new is I wanted a Chevy Silverado 1500. Had been to a couple other Was looking for a truck wasn’t really sure yet what I was looking for. All I really new is I wanted a Chevy Silverado 1500. Had been to a couple other dealerships but hadn’t really found what I was looking for. Then went to Chevy in auburn and worked with G. Fred. He was showing a truck that was just a little higher then I was looking to spend but still close enough to the number. But the truck ended up being even more then what he thought. So right as I was about to leave he pulled another brand new 2017 Chevy Silverado up. And I was like I can’t afford that either but they worked a sweet deal out for me and ended up in the exact truck I was looking for. I couldn’t be happier. And my credit isn’t the best but they where able to get my financing with no problems. And with a better interest rate then I have on my other vehicle. So if your looking for a Chevy and great people to help you with the process of purchasing a vehicle I would highly recommend these guys. And ask for G. Fred More