Auburn Chevrolet

Faiz was first class and did an excellent job in explaning everything my new truck has to offer. He really knows his vehicles. explaning everything my new truck has to offer. He really knows his vehicles. More

Auburn Chevrolet service department was very clean. Cindy was my service coordinator and she was very professional and helpful. Cindy was my service coordinator and she was very professional and helpful. More

Great service and done quicker than expected. The service attendant was very personable and professional. The service attendant was very personable and professional. More

Cindy was very helpful in meeting my concerns about my 2021 Chevy Tahoe .she took care of all of my concerns. I would recommend Cindy to everyone who has service needs and go to auburn chevrolet 2021 Chevy Tahoe .she took care of all of my concerns. I would recommend Cindy to everyone who has service needs and go to auburn chevrolet More

Friendly, knowledgeable staff, work done on time, honest service department, quality parts and work, thank you service department, quality parts and work, thank you More

Gypsi was awesome, they got my truck done a day earlier than expected. The team at Auburn Chevy has always taken care of me. Keep up the great work! than expected. The team at Auburn Chevy has always taken care of me. Keep up the great work! More

I felt like an inconvenience for the service advisor Gypsi Longmire, from the start i received no communication or response from their “text” system. Every time i tried to call i felt like i was being p Gypsi Longmire, from the start i received no communication or response from their “text” system. Every time i tried to call i felt like i was being pushed away. As a service advisor i thought she would recommend or ADVISE me what responsibility Chevy or the dealership had to help me with my warranty repairs. After doing my own research, found out they were responsible to provide a rental until the vehicle was repaired. Knowing this i reach out to Gyspi and was told “well we don't have any rental cars at the time” “and if we have to go across the street we are only obligated to pay up to $40 a day”. So then i requested the ETA on when the vehicle would be done and i was told by her could be days since its on the rack and they would have to “order the part” i then requested the manager and was told 15 minutes later it would be done in two hours. How does it go from waiting on part order to it being completed in two hours? As a customer i would request a different advisor if possible. More

Everyone I spoke with was kind and informative. They answered all my questions.they were friendly and helpful. Nathan was extremely helpful. They answered all my questions.they were friendly and helpful. Nathan was extremely helpful. More