Atlantic Subaru

When I returned from combat in Iraq I was hesitant about spending my hard earned money, but I needed a car and did not want to buy a beater to constantly throw money at to fix. Subaru was the "in" brand fo spending my hard earned money, but I needed a car and did not want to buy a beater to constantly throw money at to fix. Subaru was the "in" brand for performance car so I stopped by Atlantic Subaru and was greated right away. Salesman Mike Sakkas explained to me the science residual values and cost of ownership, he even bought me lunch! After 5 test drives to see what I liked, I found my car. I did go to 4 other dealerships including another local Subaru dealership. I realized that every dealership can sell you the same model for the same price but Atlantic Subaru was just amazing in their dealership and product presentation. Mike even walked me through the service department and introduced his coworkers whom explained how maintenance and warranty issues work. Well, that was 5 years ago, I have bought a new car from Atlantic Subaru every year, along with my wife, family and friends. My brand new car is fantastic! Thanks Atlantic Subaru and Mike Sakkas! More

Merri was very helpful in helping me try to decided what car i wanted to buy for my first new car. She was very understanding and took her time with me, since this was the first time i was looking at buying car i wanted to buy for my first new car. She was very understanding and took her time with me, since this was the first time i was looking at buying a brand new car. She knew everything i wanted to know and taught me alot about the differences in the cars. I will gladly recommend her to to all my friends, and suggest they go to Atlantic Subaru. I had a very good experience and will go back there with my business. More

I am a 61 year old Massachusetts resident and homeowner. I realize as a mature adult I am responsible for my actions and any contracts I may enter into. Despite that, I was baited and switched on my purch I realize as a mature adult I am responsible for my actions and any contracts I may enter into. Despite that, I was baited and switched on my purchase of a new Subaru from Atlantic Subaru I purchased my first ever new car on April 11 but now realize the bait was an attractive price of under $28000. When signing came one week later the agreed sale price had become $37130 full retail on the vehicle and accessories. I raised the question to Louise the business manager who assured me the increase pertained to special Subaru enhanced insurance and customer care programs which I remember being spoken of during negotiation but thought were Subaru promotions and not in fact expensive dealer add-ons. I was advised not to worry and assured they could be stricken later if I chose. I can't explain now why I didn't insist on calling the salesman in. I remember continuing to question the higher price with Louise but allowed myself to be lulled into signing thinking I was dealing with a reputable company and the price could be adjusted later. When I walked out of the signing, I explained my problem to the salesman Mr. Vatousiou and asked to see the new car worksheet he worked from. He assured me it was available but not at hand. If there were any problems, I could speak to the dealership owner Mr. Levon Semerjian and in the meantime began showing me the features of my new car. I realize I shouldn't have let myself be sidetracked but that’s what happened. The owner happened to not be available that day so I took the next available appointment one week later. On returning and speaking with the owner a Mr. Semerjian. I found him to be dismissive and attempting to dazzle me with facts and figures that didn't pertain to the discrepancy just, as Louise had done. He also insisted the higher price was a result of the extras which as mentioned above were not Subaru promotions but still didn't explain why the sales price had changed so drastically. I left frustrated and dissatisfied. A few days later I returned again to have a protective material installed on the nose of my new car. On this day I spoke with Louise again and canceled all the Subaru dealer add-ons that were not required of me for a new car purchase. It's an interesting coincidence that I came away that day after canceling the extra insurance with a dime size dent 10 inches below the driver’s door handle that would have been covered under one of the add on programs I'd just canceled. It's not glaringly apparent at first glance but is a daily reminder of what I've been put through by Atlantic Subaru. I don't say it was deliberately done but the timing is interesting. I have just returned from a 4700 mile trip and this dent is still the only blemish on my vehicle. I am now using Beard Subaru who would have sold me the exact vehicle for $32,922 instead of Atlantic Subaru's underhanded and inflated $37130. More

I did not end up buying from this dealership; however, out of the 8 that I worked with I was most impressed with the straightforward nature of Meredith. She took time to explain different options to me in out of the 8 that I worked with I was most impressed with the straightforward nature of Meredith. She took time to explain different options to me in great detail and was up front with pricing. Many dealers were not great to work with in this stage but Atlantic Subaru appears to be a good operation. I highly recommend Meredith. Michael More

I realize that people are more inspired to spend the time to spread the word about a complaint, and also, that when there are problems, one person's complaint doesn't always sufficiently explain the circumst to spread the word about a complaint, and also, that when there are problems, one person's complaint doesn't always sufficiently explain the circumstances. That's why I'm taking the time to make sure that Atlantic Subaru is recognized and given positive accolades when due. I'm writing a great review for Atlantic Subaru for the following: I just bought my third car in the past five years, and all three times was with Atlantic Subaru. Levon's first question to me is usually: have you been take care of? and the answer is yes. Levon advises his team to take good care of his customers and I am vouching for the fact that they have. I spend a lot of time in my car, and for that reason, I've purchased three cars at Atlantic Subaru, and each purchase was a good experience, and each experience was better and better. My most recent experience was excellent, thanks to the attention and sales experience of both Gegam and Sam. In fact, Sam is probably the best car salesman I've ever met. They listened, delivered, and my experience was exceptional.The process was fairly fast and very pleasant, Louise handled my financing needs efficiently and I am a very happy customer. Also, I return to the service department for regular maintenance and the experience there has been excellent as well, so when the next service is due, I plan to be at Atlantic Subaru. Overall, I would rate the experience I have had with Subaru for the past five years as very good and I plan on continuing to let everyone know that I highly recommend Subaru. L. Taylor, Bourne, Ma. More

I emailed Atlantic Subaru because I was looking to trade my 2005 Forester (which I purchased at Atlantic Subaru) in 2005 for a 2010 Forester. Michael called me several times to tell me what he had for 2010 my 2005 Forester (which I purchased at Atlantic Subaru) in 2005 for a 2010 Forester. Michael called me several times to tell me what he had for 2010 Foresters and the prices. I went into the showroom and didn't see any Foresters I liked. They were going to order the car I wanted but it was going to take 3 weeks and I was leaving for vacation before then and needed the car sooner. Michael and the staff at Atlantic Subaru found a 2010 Forester that I wanted for the price we agreed upon and had the car there in 3 days. I did my homework..... I knew what a new Subaru Forester cost, the Kelly Blue Book "ballpark" price for my 2005 Forester. I picked up my beautiful silver 2010 Forester last week. The Atlantic Subaru salesmen and the office staff were professional, honest, and delivered to me the car I wanted, a price that was fair, and all the paperwork done on time. Michael sat with me in the vehicle and went through all the features that were new or improved since I purchased my last Subaru 5 years ago. I love the Subaru because I feel safe driving it and I love Atlantic Subaru for another great car buying experience. More

We recommended a friend to this dealer to test drive a Subaru Outback Wagon as it was close to where she lives. She uses her car for business and drives many miles in all sorts of weather. Her experience Subaru Outback Wagon as it was close to where she lives. She uses her car for business and drives many miles in all sorts of weather. Her experience was great and surprised her at how easy the staff made it for her. The dealer handled her trade and both the price for the New Subaru and what they gave her for trade sealed the deal. She is very happy with her new car and looks forward to working with the dealer in the future. More

Horrible people! Funny. Looking for another car almost two years after my run in with these people, found the comments and was compelled to weigh in. Negotiated a price over the phone one Saturday mornin two years after my run in with these people, found the comments and was compelled to weigh in. Negotiated a price over the phone one Saturday morning contingent that I liked the car when I got there. Everything was fine and left a deposit later that afternoon. Proceeded to get third party financing. The financing process took about a week to finalize. Called the dealership and left messages or spoke with the salesman or their financing guy every other day. Went in with check in hand following Saturday. Found my salesman and he told me that I would have to speak with the sales manager. Went in with him and he closed the door behind me. Knew something was up. Turned out they sold the car out from under me. Now mistakes happen and I was trying to figure out how this one did. The sales manager lied to me telling me that someone involved in the financing had called him and told him that I was not going to buy the car. I said something to the effect that this was bullsh!@. He immediately got up from his desk and charged at me and started swearing at me. Not one to back down we ended up chest to chest full on shouting at each other in the showroom full of customers on a Saturday afternoon. He continued to threaten me, asking "what are you going to do about it tough guy?" Finally an employee who I thought was an owner the way he handled himself and the manager, pulled the guy back. Turns out that he was just a salesman that reported to this guy! They were not even going to refund my deposit as the sales contract said I had three days to close. I refused to leave until I got my deposit back. They threatened to call the police as I was on private property. I told them to go right ahead. I wanted to press charges against the guy that threatened me. They then refunded my deposit. You would think that someone up the food chain would hear about this and give me a call to try and smooth things over? Nope. I waited until Tuesday and asked to speak with the owner. He wasn't around so I left a message. He called me back so I went down and told him about the incident. Do you know what he offered me? His apologies and to find the same car for the same price. Gee, thanks. More

Another awesome and easy purchase of a 2007 Mercedes GL 450 at Atlantic Subaru. This is my 5th car in 4 years from Levon. Id highly recommend the dealership to anyone. I come up from CT to get my cars beca 450 at Atlantic Subaru. This is my 5th car in 4 years from Levon. Id highly recommend the dealership to anyone. I come up from CT to get my cars because you cant beat the price and service. Every car I buy has been detailed to the 9's and the new tires are shinning. Love doing business there. Brian More

I don't typically write reviews, but after reading some of these comments I was compelled to share my opinion of Atlantic Subaru. I've been buying cars from them for years now and have nothing but praise f of these comments I was compelled to share my opinion of Atlantic Subaru. I've been buying cars from them for years now and have nothing but praise for the people who work there. My initial sales experience was great. I wanted a luxury pre-owned vehicle but I wasn't sure which one. The salesperson was very accomodating, helpful and had a ton of knowledge on each vehicle. I was able to test drive several different vehicles over a couple weeks before making my decision. I was never pressured, and I ended up getting a great deal...getting out of my VW (from another dealer) and into a Lexus SUV for not much more than I was already paying!Since then, I've had a great relationship with their service department, who always goes the extra mile for me. I have recommended Atlantic Subaru to many people and I will continue to do so. More