Atlantic Subaru

Great customer service in sales and in service. Gretchen Mckeon in Sales was professional, knowledgeable, low key and very supportive and understanding of my wishes and wants in a car. When I deci Gretchen Mckeon in Sales was professional, knowledgeable, low key and very supportive and understanding of my wishes and wants in a car. When I decided I needed to wait to find the right car, It was important to her that I get what I wanted even if it meant not getting the potential sale. To be supported rather than pressured meant a great deal to me. I came back and got the Outback I wanted and happily had Gretchen as my Sales agent who dealt with unexpected paperwork glitches and delays (not her fault nor the dealership) with positive attitude, patience, and care. Peter Oneill ,Service Manager, helped me with an unexpected problem once I got my 2017 Subaru Outback home. On the phone, I was stressed and Peter was understanding, patient, and helpful in offering a solution that minimized the hassle and burden to me in getting the problem resolved. He facilitated the scheduling of an appointment for service, greeted me warmly, over saw that the job was completed and came to say goodbye, He followed up with everything he said he was going to do and more. He was gracious, personable, and professional. Thank you Peter and Gretchen. More

Trade and Purchase Traded in my old Outback for a very reasonable price. Car we wanted in right color combination was found although it was in demand and we purchased i Traded in my old Outback for a very reasonable price. Car we wanted in right color combination was found although it was in demand and we purchased it at a significant discount from the list price. Options we hadn't requested were on the car but we were not charged for them. More

A+ Service from the two girls at the service and the owner. A+ The service team at Atlantic really goes above and beyond. I am so glad I bought my outback there. I got an aftermarket windshield (not a A+ The service team at Atlantic really goes above and beyond. I am so glad I bought my outback there. I got an aftermarket windshield (not at the dealership) and it leaked into the censors The owner made sure he covered the expense. They not only took care of the car they also gave me a loaner. The girls at the service desk make it a great experience, and the mechanics keep me safe. It takes a village, thank you for caring about your customers. Thank you. More

Service Just stay away! I don't know how they stay in business? I can't put any more emphasis into this! just stay away! Just an overall horrible dealership! Just stay away! I don't know how they stay in business? I can't put any more emphasis into this! just stay away! Just an overall horrible dealership! More

customer service ahead of sales Fantastic service. My wife and I have gotten our recent cars here and the level of customer service is vastly different. Sam and Gegam have been beyon Fantastic service. My wife and I have gotten our recent cars here and the level of customer service is vastly different. Sam and Gegam have been beyond awesome since day 1. At the previous dealerships I went to the staff had a wicked fake attitude and personality. The entire crew here is genuine and trustworthy. The pricing is transparent and itemized, they explain down to the last detail and put it in writing. Do yourself a favor, go here and compare your current searches with the staff here. Also, when my previous lender/dealer made a mistake on my trade Sam went to the 9’s to fix it, even though the other company cashed the check and forgot to apply it to my payoff. He didn’t have to do this but he did, and he and Gegam kept me updated on that status with regular calls. This is 11/10 stars for sure! I literally cannot say enough for how amazing the staff here is. This is our families 4th Subaru, and we will never shop elsewhere. Last year when I started looking at replacing my lease I went in to test drive a few vehicles, and fell in love with the Ascent. It was well beyond my price range, nearly double what I was currently paying, and even the Forester was at the time out of my range. Sam and Gegam both reached out to me to check in, and not via some form letter either, and we got to talking about my budget on a new car and condition of my current one. A week later I was in the office and they had the right car, addons, and pricing for me. 11/10 stars for sure, and I recommend Atlantic Subaru to everyone I know that is looking for a new car. Gegam, Sam, and the guy who I signed all my paperwork with were fantastic and made the buying process a breeze. More

Easley that's dealership on Cape Cod I have never been treated more professionally than at this dealership, the whole staff is wonderful from Sales, service the finance department. Etc..I I have never been treated more professionally than at this dealership, the whole staff is wonderful from Sales, service the finance department. Etc..I would highly recommend this place do anybody looking for a Subaru or a high-end lightly used vehicle. I have bought 19 cars from these guys and gals and every time I arrive and leave with a smile. Hopefully I can make it to 20 cars soon. More

Horrible Experience I went to Atlantic Subaru this week and after a long dragged out affair. They did not accept my terms ,since that time they are calling and e-mailing I went to Atlantic Subaru this week and after a long dragged out affair. They did not accept my terms ,since that time they are calling and e-mailing at this point they are below my offer ! I would give no stars if the site allowed it . More

Used Car Purchase Mike the sale manager addressed all of my concerns, reimbursed me for the battery I purchased , detailed the car inside and out , filled the tank and Mike the sale manager addressed all of my concerns, reimbursed me for the battery I purchased , detailed the car inside and out , filled the tank and fixed the minor issue I was having. Can’t forget to mention Peter the service manager, thank you, thank you. More

Amazing experience! Atlantic Subaru had a car that I really wanted it was a n Outback, I had no idea how bad the dealership I bought my previous Toyota from screwed me ov Atlantic Subaru had a car that I really wanted it was a n Outback, I had no idea how bad the dealership I bought my previous Toyota from screwed me over, these guys took such good care of me. So I bought it and kept my car for 1.5 years and then traded it back in and was amazed at how much the Subaru Outback held its value and got me out of a $4,000 upside down debacle. Thank you guys, I really appreciate it! More