Atlantic Subaru
Bourne, MA
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Scheduling was easy, was setup with a loaner, and got 1:1 attention from the service manager that educated me and addressed my questions/concerns. Awesome experience! attention from the service manager that educated me and addressed my questions/concerns. Awesome experience! More
Best service team around! The only place I trust to take care of my car. Friendly, knowledgeable. My last Subaru lasted 15 years in their care! The only place I trust to take care of my car. Friendly, knowledgeable. My last Subaru lasted 15 years in their care! More
Ben Phillips was our salesperson, he along with his manager was very friendly and helpful. Ben kept us posted throughout the process, reaching out to us and answered all our concerns and questions. We manager was very friendly and helpful. Ben kept us posted throughout the process, reaching out to us and answered all our concerns and questions. We have been dealing with this dealership for well over 16 years and have always felt our needs were met in the purchasing process. The same holds true with the service department. We would highly recommend them to anyone looking for a new car or lease. More
Don’t bother with them if your from out of state! The GM “won’t let a car roll off lot until I’ve got state issued license plates”. Other states do temporary licenses, I’ve bought a bunch of cars on The GM “won’t let a car roll off lot until I’ve got state issued license plates”. Other states do temporary licenses, I’ve bought a bunch of cars on the east coast. These people wouldn’t give you your car for an additional 6 weeks! Stay away. More
This was the best car buying experience I have had. Caleb the sales manager and Gretchen our sales person were very kind, supportive, and provided a no-pressure experience. Caleb went above and beyond Caleb the sales manager and Gretchen our sales person were very kind, supportive, and provided a no-pressure experience. Caleb went above and beyond to ensure I could purchase this car with the "various hurdles I had to jump through." I truly appreciate both their attention to detail and relaxed car buying atmosphere. This is the third care I have purchased from them. This one was with my daughter. Understand this dealership provides excellent customer service in all facets of the dealership including service. I will continue to buy my cars from this dealership. More
Wow. . Great job Ben and everyone at Atlantic Subaru. Went there to test drive some cars and Ben was more that willing to assist us in trying out multiple . Great job Ben and everyone at Atlantic Subaru. Went there to test drive some cars and Ben was more that willing to assist us in trying out multiple makes and models. After a full day of test driving we walked away with a beautiful Outback. Financing was a breeze and communication top notch form sale to delivery. Would recommend to everyone. Great service, great people and great cars.. Well Done! More
Received prompt and courteous service from the service dept.Car was done promptly and correctly.Everything was reviewed by Abagail upon completion.Very pleased with my experience at Atlantic dept.Car was done promptly and correctly.Everything was reviewed by Abagail upon completion.Very pleased with my experience at Atlantic More
We purchased the right car at the right price - with excellent customer service! We contacted a number of dealers looking for the right Crosstrek for our son. Atlantic Subaru provided the quickest and excellent customer service! We contacted a number of dealers looking for the right Crosstrek for our son. Atlantic Subaru provided the quickest and best feedback hands down. Everyone we interacted with was very responsive, courteous, and professional Our first contact was Aiden White who works in business development. Aiden was very helpful and answered all our questions quickly without any hedging. When we asked him for the out the door price, he broke it down for us without being asked. We were surprised that he wasn’t already a salesman. Aiden turned us over to Matt Menga our sales representative. Matt could not have been more accommodating. He was available at all hours answering our texts usually within minutes. He did an excellent job in getting everything together quickly especially since it wasn’t your typical vehicle purchase. First, everything was done online. We never even knew that Atlantic Subaru existed before finding them online. Second, we were registering the vehicle in Massachusetts using my son’s New Jersey license and his address in Boston where he had just signed a lease. All the documents had to be sent to Maine for signing because our son was there for the week. Finally, Atlantic Subaru arranged to have the vehicle shipped to NJ. Matt then had us work with Haik who took us through all the offers Subaru had to offer for new and used vehicle purchases. No hard sell, just a thorough explanation of what was offered and what the cost was. In the end we did purchase the extended warranty because of the value. Haik was just as helpful and knowledgeable as the rest of the team. We ran into a couple of minor issues with the timing of delivery but Matt made sure that we were informed at all times. In our opinion he went above and beyond in making sure we were satisfied with every aspect of our purchase. More
My sales person Bob Morgan was extremely knowledgeable about The vehicles and friendly and professional. Would definitely recommend this dealership and return to this dealership. Donna Moran about The vehicles and friendly and professional. Would definitely recommend this dealership and return to this dealership. Donna Moran More