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Atlantic Subaru

Bourne, MA

4.8
168 Reviews

124 Waterhouse Rd.

Bourne, MA

02532

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Showing 168 reviews

December 17, 2024

Friendly and committed to their customers! ! Go above and beyond to make sure you are happy with your Subaru More

by madsigns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance
Dec 17, 2024 -

Atlantic Subaru responded

We're delighted to hear that our team at Atlantic Subaru went above and beyond for you! Thank you for sharing your positive experience, and we hope you're enjoying your new Subaru.

December 15, 2024

I have purchased 2 vehicles at Atlantic. I have also used their device department. Always great repair service. More

by Larkspur122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Dec 16, 2024 -

Atlantic Subaru responded

Thank you for your continued trust in Atlantic Subaru! We're delighted to hear that both our sales and service departments have met your expectations. We look forward to serving you again in the future!

December 10, 2024

I have been a customer of Atlantic Subaru's Service Department for 15 years. The entire service team is amazing...from Peter on down !! Thank you for keeping my treasured Crosstrek safe and running sm More

by nevilleproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter, Jessie, Haley
Dec 11, 2024 -

Atlantic Subaru responded

Thank you for being a loyal customer of Atlantic Subaru's Service Department for 15 years! We're delighted to hear that Peter and the team have kept your Crosstrek running smoothly. Your appreciation means a lot to us, and we look forward to continuing our excellent service!

November 21, 2024

Atlantic Subaru is Excellent for Customer Service. I have been with them many years. !!! From the moment you arrive they work with you. I can only hope to be with them for many years to come ! Annmar More

by allelu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley, Eva and all the employees from the moment the door goes up till you leave
Nov 22, 2024 -

Atlantic Subaru responded

Annmarie, thank you for your loyalty and kind words about Atlantic Subaru! We're delighted to hear that our team has consistently provided excellent customer service. We look forward to serving you for many more years!

November 20, 2024

Poor communication and professionalism at the service counter with the exception of Jesse who was very helpful and you could tell she took a lot of pride in her job and customers More

by ralphs398
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Mat
Nov 20, 2024 -

Atlantic Subaru responded

Thank you for sharing your feedback. While I'm glad to hear Jesse provided excellent service, it's disappointing that the overall experience didn't meet expectations. We strive for consistent professionalism and communication across our team, so I appreciate you bringing this to my attention. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you, Peter Oneill - Service Manager - 508-759-5000

November 18, 2024

Really great help with the purchase of my new vehicle. I would recommend buying a car from Subaru More

by Swazzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gegam Sarkisian
Nov 19, 2024 -

Atlantic Subaru responded

We're so glad to hear it! Thank you for rating us five stars! – Atlantic Subaru

November 12, 2024

Service was excellent as always. The service team is very efficient and provided a full explanation of all work done More

by dsrocc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eva
Nov 13, 2024 -

Atlantic Subaru responded

Thank you for trusting the Atlantic Subaru team with your service needs! We appreciate your continued support and look forward to seeing you again next time. Take care!

November 07, 2024

Had a scheduled 2 item service for this upcoming weekend with Atlantic Subaru, called on a Monday to confirm the cost. They said, $40/tire rotation and between $105 and $140 for the oil change. I asked, wel More

by Disappointed Doug
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple Service Department Employees, Gegam Sarkisian
Dec 04, 2024 -

Atlantic Subaru responded

Doug, I'm sorry to hear about the lack of communication and clarity regarding your service appointment. We strive for transparency in our pricing and it's disappointing that we fell short here. If there's anything further you'd like to discuss or if you have any other concerns, please feel free to reach out. Thank you, Peter Oneill - Service Manager - 508-759-5000

October 01, 2024

Excellent Service. Beautiful Showroom and Comfortable waiting area. Super friendly Staff. Neighborly manners and actual a few neighbors. Loved the monthly displays. Lov More

by CHarding2548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulie Daphnis
Oct 02, 2024 -

Atlantic Subaru responded

Thank you for the wonderful review! We appreciate you being a part of the Atlantic Subaru family and look forward to seeing you at your next visit!

September 17, 2024

Top flight service from the moment the door rolls up. High tech, but highly personal. Intelligent and polite staff take time to tell old guys what is going on. More

by Nyedog27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Gegam Sarkisian
Sep 17, 2024 -

Atlantic Subaru responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Atlantic Subaru provided top-notch service and made your experience both high-tech and personal. We appreciate your support!

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