Atlantic Audi
West Islip, NY
451 Reviews of Atlantic Audi
Over all experience was great! Anna my sales person provided a great customer experience today, everything was explained in detail from the car to my payments with clarity. Also a g Anna my sales person provided a great customer experience today, everything was explained in detail from the car to my payments with clarity. Also a great professionalism from the managers. Over all my family and I are very happy with our vehicle. More
New Lease Our salesperson Anna Jastrzebska was a pleasure to work with! She answered all our questions, was very informative and made our lease experience flaw Our salesperson Anna Jastrzebska was a pleasure to work with! She answered all our questions, was very informative and made our lease experience flawless! Thank you Anna! Robert and Margaret Leone More
Very knowledgeable and Professional. I’m so happy I bought my car here. My salesperson was Anna Jastrzebska. She was very kind and courteous. I told her what kind of car and options I wan I’m so happy I bought my car here. My salesperson was Anna Jastrzebska. She was very kind and courteous. I told her what kind of car and options I wanted. She was very knowledgeable about the different models and their options and other specifications. She showed me what the dealership had in inventory and she also assured me that I could order one with exactly the options I chose if I wanted to. I ended up test driving one there and fell in love with the car. She was never pushy or trying to rush my decision. She gave me ample time to compare the 3 cars that I narrowed my choice down to. I ended up choosing a beautiful white Audi s4 with red interior. The negotiation process went smoothly and I really think I got a good deal. I took the car home that same day, a couple hours later. I highly recommend this dealership and definitely recommend Anna as your salesperson. More
Hassle-free and friendly experience I stopped by Atlantic Audi to view a used Q5 I saw online and from the get go, my sales associate Anna made my visit a great experience. She was frien I stopped by Atlantic Audi to view a used Q5 I saw online and from the get go, my sales associate Anna made my visit a great experience. She was friendly, patient and knowledgeable and needless to say, she made me an offer I couldn’t refuse and I ended up purchasing the vehicle.. Dominic the F&I Manager was also a big help and I was surprised at how smooth and transparent the financing process was. Two thumbs up and I’d definitely recommend to friends and family. More
Excellent customer service I came to Atlantic Audi in search of a used car. I was introduced to Anna who was extremely honest and helpful. I had a few concerns that she took car I came to Atlantic Audi in search of a used car. I was introduced to Anna who was extremely honest and helpful. I had a few concerns that she took care of and made sure I was happy before leaving. The entire team was helpful, honest, and easy to work with. I highly recommend Atlantic Audi! More
Repairs over at the West Islip location Really disappointed with the amount of time it takes to repair your car over at this location. It shouldn’t take 4 hours to do a oil and filter change Really disappointed with the amount of time it takes to repair your car over at this location. It shouldn’t take 4 hours to do a oil and filter change. Especially when you have an appointment at 8am. More
Honesty; where is it? When I leased my Audi, confusion over pricing dominated the transaction. I needed a "manager(?)" and, finally, the dealer's manager to complete the d When I leased my Audi, confusion over pricing dominated the transaction. I needed a "manager(?)" and, finally, the dealer's manager to complete the deal. The residual I was told was 7% lower than it actually was. My son, who does research on this, also had to correct the money factor, and was with me when the whole deal was redone. Not fun! When I picked up the car, the salesman scraped the rear wheel on the cement curb while driving it out for me. I had to "insist" on a new wheel rather than a repaired one. So the experience was frustrating and annoying; I found it dishonest, so I do not bring it in for service, nor will I return to Atlantic. More
Outstanding experience with the sales team From our initial contact with Janida McGee and the final step with Chris Wilson and Dom H , all our expectations were exceeded. Highly recommend this From our initial contact with Janida McGee and the final step with Chris Wilson and Dom H , all our expectations were exceeded. Highly recommend this dealership . Special thanks goes to Chris Wilson. In my excitement with my new car, I forgot to remove my briefcase from my old car. I called the dealership and Chris went above and beyond the call of duty to secure the briefcase and return to me More
Nice experience start to finish I've been a return customer for many years and have always been satisfied. The whole staff is friendly and knowledgeable. It was a pleasure dealing I've been a return customer for many years and have always been satisfied. The whole staff is friendly and knowledgeable. It was a pleasure dealing with Michael Esterville. More
The most professional sales experience ever. For starters my car purchase journey started when my BMW of 5+ years started to be a burden because it was high mileage and comes with maintenance nec For starters my car purchase journey started when my BMW of 5+ years started to be a burden because it was high mileage and comes with maintenance necessities. I work for the same Auto Group which owns Atlantic Audi & was referred by my coworkers to take advantage of the specials we have so I went to the showroom and met the sales team and management team. I was welcomed with open arms and felt at home. All my questions were asked and they showed me and my father a lot of respect. They took my trade in and helped seal a solid deal. From Mike to Rich to Dan and everyone else there thank you so much! I couldn’t be more satisfied with my 2018 Audi buying experience. More