Atlanta Used Cars of Lilburn
Lilburn, GA
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Process felt so pressure fee and easy! Loved the selection they had and always felt informed throughout the entire process! Travis and George were great!!! Loved the selection they had and always felt informed throughout the entire process! Travis and George were great!!! More
I had a great experience with Atlanta Used Cars of Lilburn. The staff was professional, friendly, and helpful throughout the entire process. They answered all my questions, made everything easy to und Lilburn. The staff was professional, friendly, and helpful throughout the entire process. They answered all my questions, made everything easy to understand, and helped me find a vehicle that fit my needs. I would definitely recommend them to anyone looking for a quality used car and excellent customer service. More
The sales staff were very transparent and answered all of my questions properly and in a timely manner as i was purchasing the vehicle sight unseen. Purchasing a vehicle sight unseen is probably one of th my questions properly and in a timely manner as i was purchasing the vehicle sight unseen. Purchasing a vehicle sight unseen is probably one of the scariest things however the team here definitely made me feel like i was getting the best deal possible and they were very upfront with the process and the timeline More
Bought a car here for ~$25k and was told it only had minor issues. That was not true. First day, the car leaked coolant all over my garage, and I later found serious structural damage (frame + radiator minor issues. That was not true. First day, the car leaked coolant all over my garage, and I later found serious structural damage (frame + radiator support) that was never disclosed. Dealer kept my car for 5 weeks with poor communication, while I paid for rentals out of pocket. Finance manager said they would help, then stopped responding completely. Now I’m facing $4k–$8k in repairs. Very disappointing experience — lack of transparency and accountability. I would not recommend buying from here. More
Absolutely terrible experience at this dealership. I came in for a test drive, and within 10 minutes, the salesperson lost my driver’s license after taking it. She repeatedly insisted she had given it I came in for a test drive, and within 10 minutes, the salesperson lost my driver’s license after taking it. She repeatedly insisted she had given it back, asking me to “check my pockets”. Eventually, she promised to review security footage and overnight it if found. Since I was traveling out of state with family, I had no choice but to trust them. The next day, I followed up early, only to be told they were “too busy” to check the footage. By the afternoon, they admitted they wouldn’t even try. When I requested to speak to a manager who I was hoping to sway into allocating the human resources needed, I was repeatedly transferred to voicemail and stonewalled by multiple employees. The salesperson who lost my ID suddenly became “unavailable.” At this point, I was worried about identity theft, yet they showed zero urgency or accountability. Losing a customer’s ID is bad enough, but their eventually dismissive and unprofessional response made it worse. Avoid this place at all costs unless you want your personal information mishandled and your pleas ignored. More

