Arrow Ford Inc.

Great experience with trade in and cash purchase. Salesperson was very straightforward and informed us well about the new vehicle options and functionality. Finance was quick and easy. Salesperson was very straightforward and informed us well about the new vehicle options and functionality. Finance was quick and easy. More

I had a great experience with Arrow Ford and Brant. From ordering my maverick back in September to the arrival and purchase this week. I was in and out, no pressure on extras or anything I didn't want. From ordering my maverick back in September to the arrival and purchase this week. I was in and out, no pressure on extras or anything I didn't want. I appreciate the no surprises that you can get nervous about with other dealerships. I would definitely suggest Brant to work with and Arrow Ford. It was worth the drive. More

These guys were great. This was the smoothest process we have ever had purchasing a car. This was the smoothest process we have ever had purchasing a car. More

Jacob & Nelson were very quick & effecient to service our vehicle! Trenton & Nate were also very helpful! With service like that, why would we take our vehicles any where else? vehicle! Trenton & Nate were also very helpful! With service like that, why would we take our vehicles any where else? More

This is the fourth vehicle I have bought from Arrow Ford in Abilene and it's always been a great experience. Malcolm does a great job finding the right vehicle and not pressuring you in anyway. Loy Demoss i in Abilene and it's always been a great experience. Malcolm does a great job finding the right vehicle and not pressuring you in anyway. Loy Demoss in the finance office is amazing both at his job and as a person. I would recommend them and Arrow Ford to all of my friends and family members More

Great place, willing to help and explain all that was need to buy truck with no problem or rush. need to buy truck with no problem or rush. More

needs to update equipment Said a brand new 950 Cold Crank Battery had 700 amps because their tester could not read a 950 AGM battery, Dripps oil they say it is because it was spilt when pouring the new oil Battery had 700 amps because their tester could not read a 950 AGM battery, Dripps oil they say it is because it was spilt when pouring the new oil in, tgen why did they not clean it up? More

Awful - will never use again. Dropped my vehicle off with a serious issue using the overnight dropbox... didn't hear anything for several days, finally called & they couldn't find Dropped my vehicle off with a serious issue using the overnight dropbox... didn't hear anything for several days, finally called & they couldn't find my keys - had no idea why it was there. Finally found them, but said it would be up to 10 days before they could look at it. Three (3) weeks later...vehicle is still parked in the same spot I left it. Finally went & got my truck back (to drive to a local shop that would look at it) - service employee that gave me my keys back couldn't have been any more apathetic - like it was just one less vehicle they had to look at/deal with. xxxx poor service, xxxx poor customer service, and horrible communication. Local shop looked at it the next day & got to work fixing a $3,000 issue - almost done within a week. More

Great customer service. Very clean and friendly. Was a smooth and enjoyabel experience. Will highly recomend. Very clean and friendly. Was a smooth and enjoyabel experience. Will highly recomend. More

Friendly , Helpful , competent excellent service Would not take my car anywhere else Bought @ Arrow always not take my car anywhere else Bought @ Arrow always More