Arrigo Dodge Chrysler Jeep RAM West Palm Beach
West Palm Beach, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great dealership I purchased many vehicles from here in the past, good people to work with. They do listen to you and provide you with almost where you wanna be at the time of purchasing your vehicle. I the past, good people to work with. They do listen to you and provide you with almost where you wanna be at the time of purchasing your vehicle. I highly recommend going into this dealership, for your next vehicle. More
Bad battery in 2day /they didn't fix it Bad battery in 2 days pay me back please days pay me back please More
10/10 amazing people and services They had a great inventory Daniel was fantastic and everyone was amazing inventory Daniel was fantastic and everyone was amazing More
Jason was amazing. He understood exactly what I wanted. He also understood I didn’t have a lot of time. The entire experience was 1st class. I will definitely be wor He understood exactly what I wanted. He also understood I didn’t have a lot of time. The entire experience was 1st class. I will definitely be working with Jadon and the entire team again. More
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From beginning to end, my experience was not something I would ever want anybody else to go through. My first visit there, a nasty sales manager, basically wasn't willing to work with what they originally t would ever want anybody else to go through. My first visit there, a nasty sales manager, basically wasn't willing to work with what they originally told me. He was rude and very dismissive. I received a phone call shortly after from somebody else apologizing and checking what they could do to get me back in. I came back in hoping my second experience would be better. My lease was up. I had to get a new car so I got a new car. When I got in the new car, it wasn't clean, there was less than a half a tank of gas, but because I've spent so much time there I had to leave to go to work. I got a call shortly after that they messed up the paperwork and I had more stuff that I had to do with them. Just to top it off there were no floor mats in the car. I advised the sales manager as well as my sales person and they promised they would order me mats. Several weeks later I got the mats and low and behold they weren't the correct ones. I have emailed texted and called and still do not have the correct mats. Like all dealerships, they lure you in with a good talk and then they are disappointing. I will never use this dealership again. More
On June 10, I brought my 2024 Jeep Grand Cherokee to Arrigo West Palm Beach for a recall. During the inspection, I was told I needed four tires, a fuel induction service, an alignment, and cabin and eng Arrigo West Palm Beach for a recall. During the inspection, I was told I needed four tires, a fuel induction service, an alignment, and cabin and engine air filters. I made it clear that I was only interested in the tires and alignment and requested a detailed quote. Samantha initially texted me, "With tax everything comes to $937." After I told her I had received a lower quote from Tire Kingdom and would simply decline the work if Arrigo couldn't match it, she called me around 2:46 p.m. and said her manager agreed to comp the alignment. She then sent an updated quote of $827.95, texting, "A little cheaper than Tire Kingdom. How's that for you?" To avoid confusion, she later confirmed in writing: "So I'll get you in for tires and alignment. No to the rest right?" I replied, "Correct, thank you." Based on those conversations and written quotes, I authorized the work. When I returned on June 12 to pick up my vehicle, I was unexpectedly presented with a bill for $993. I explained that this was not the amount I had agreed to and that Samantha had represented her quoted amounts as final totals that included taxes and fees. Instead of addressing the discrepancy professionally, Calvin responded by asking if I understood that taxes apply everywhere, "like at Publix." The situation escalated as Calvin, Bill, Brad, and service manager Cornell became dismissive and confrontational rather than trying to understand why I was confused by the dealership's own pricing error. The most shocking part of this experience was hearing Cornell state, verbatim, "I don't give a xxxx, give him what he wants and get him the xxxx out of here." No customer should ever be spoken about that way. I appreciate that General Manager George, acknowledging that this behavior was unacceptable. However, there was no reason for multiple employees to dogpile, degrade, and disrespect a loyal customer over a mistake that originated from their own staff. I have retained all of the text messages documenting the quoted amounts, services authorized, and timeline of events. If you choose to service your vehicle here, get every quote in writing and confirm exactly what work you are approving. More
Very nice and patient sales person! ! Definitely recommend Very patient and took the time to help me alot ! Definitely recommend Very patient and took the time to help me alot More
Selection isn’t great, unclear pricing, tries to get the rights to your likeness through underhanded tactics. I will be telling people about that last one. rights to your likeness through underhanded tactics. I will be telling people about that last one. More
We were very pleased with the whole process and everyone involved. Thank you especially to Peter and Brooke, we appreciate you! involved. Thank you especially to Peter and Brooke, we appreciate you! More



