Armory Chrysler Jeep Dodge Ram FIAT of Albany

always pleased with Paul I have been a customer of Armory for many years, I am always happy with the service Paul Cassala provides. He has been trustworthy and knowledgeable I have been a customer of Armory for many years, I am always happy with the service Paul Cassala provides. He has been trustworthy and knowledgeable through the 3 cars I have purchased from Armory. More

Purchase a new vehicle John Shave was outstanding. After gong to other dealerships it was a welcoming change coming to Armory. Mr. Shave assisted us all afternoon in findi John Shave was outstanding. After gong to other dealerships it was a welcoming change coming to Armory. Mr. Shave assisted us all afternoon in finding the right car to meet our needs, I will recommend Mr. Shave and Armory to friends, relatives and anyone looking for a vehicle, Thank you! M. Manning More

Oil Change/Tire Rotation I have been going to Armory to have my Jeep serviced for 4 years now. I consistently see Paul Cassala whenever I bring my Jeep in. He is always profe I have been going to Armory to have my Jeep serviced for 4 years now. I consistently see Paul Cassala whenever I bring my Jeep in. He is always professional, honest and most importantly personable. Paul and the rest of the service department keep me coming back! More

Pleasantly surprised! I had to bring in my Dodge Ram for a ticking noise. I dealt with Paul and I felt very reassured about the repairs I needed right from the start. He wa I had to bring in my Dodge Ram for a ticking noise. I dealt with Paul and I felt very reassured about the repairs I needed right from the start. He was very professional, genuine and upfront about the repairs. The mechanics did a tremendous job and it now runs like a champ! I have been recommending Armory to everyone I know! Thank you!! You have gained a customer!! More

Excellent My last review I filled out the form wrong due the fact I was suffering from jet lag. Years ago I had a very bad experience at a competit My last review I filled out the form wrong due the fact I was suffering from jet lag. Years ago I had a very bad experience at a competitor dealership, After I bought my Honda, I was hesitant to go to the dealership with issues. A friend mentioned Paul at Armory to me. What a difference, he is honest , explains everything so I can understand and quotes me a decent price to fix it. Paul is a true professional and I am grateful to have him there for my "baby" Mary C More

Excellent Service Department I purchased my Jeep almost 5 yrs ago and the ONLY reason I continue to go to Armory for my service is Marlon and the members of the service department I purchased my Jeep almost 5 yrs ago and the ONLY reason I continue to go to Armory for my service is Marlon and the members of the service department. The drive to Armory is not a convenience to me but the service I receive makes it worth it. If anything, I would definitely recommend using Armory for your service needs. More

Why Armory Garage and Service Are For Me! While my shimmeringly beautiful Blackberry Pearl Chrysler 200 didn’t originally roll off the Armory Garage Showroom floor in Albany, New York -- aft While my shimmeringly beautiful Blackberry Pearl Chrysler 200 didn’t originally roll off the Armory Garage Showroom floor in Albany, New York -- after my first experience there, I have decided that Armory’s Service Center is the only garage I will engage to service my car. There are other Chrysler dealerships in our region of Upstate New York, including the one where I purchased my lovely Chrysler 200, but the impressive experience I had at Armory, and the fine care my car received there, trumps the others by a long shot. I sensed that every moment spent at Armory was designed with respect for me, my time and my car. From driving directly into the bright and clean service area through an automatic garage doorway, to being greeted by friendly and knowledgeable staff who discussed my concerns and plans for service, to waiting in a well-appointed and comfortable waiting area, the entire experience couldn’t have been more convenient. Thank you to Mr. Steve Kane, my Armory Service Advisor, who noted my concerns and answered my questions. After my car was assessed, he explained exactly what service was needed and why, then alerted me of the cost. After the work was completed, Mr. Kane again spoke with me, making sure my questions were thoughtfully answered. It is clear that the Chrysler Corporation, and Armory Garage, and Mr. Kane understand not only the business of designing and selling cars, but the safety needs and deeper concerns of the people who drive them. We live in the North Country – icy arctic blasts followed by heavy snowfall is our domain. We need to feel confident that our car isn’t going to stall during a storm; or, in the middle of a 20 degree below zero nighttime emergency, we must KNOW that our car will start up and operate immediately and flawlessly! Thank you, one and all, I feel extremely good about being a Chrysler owner. More

Excellent as always! It is near impossible to find the level of customer service that I found at Armory service dept! I decided to bring one of the company Ford vehicles i It is near impossible to find the level of customer service that I found at Armory service dept! I decided to bring one of the company Ford vehicles in after having an excellent experience in dealing with Paul C. a couple of months back with a Dodge Ram. Again I found this visit was quick, efficient and professional all around-Rick was the mechanic. Armory has a couple of gems in these employees & the mechanic staff overall! Highly recommend Armory service and now am bringing my personal vehicle in for service as well (which is not a Dodge/Chrysler so this tells you something)!! More

Kyle is simply GENIUS! I first met Kyle 3 years ago when I bought a vehicle. The experience I had was rather unique, pleasant, and satisfying. It had such a lasting effect, I first met Kyle 3 years ago when I bought a vehicle. The experience I had was rather unique, pleasant, and satisfying. It had such a lasting effect, that I came back looking for Kyle when it was time to by a new car... need I say more? Kyle has very rare qualities many car salespersons have taken for granted. He listens to the customer, always educating, and offering insight WITHOUT pressure. He allows you to make up your mind, no matter how long it takes. After three years, I left again a very satisfied customer- I absolutely love my car and the deal! Kyle is simply top notch at what he does. I would recommend anyone who wants a stellar experience dealing with Armory Garage to request for Kyle. He will treat you like a friend in his patient, professional, efficient, and thorough manner. Thank God for Kyle Ohlidal! More

Terrible Service Tom Harpster is the worst person to work with. Can anybody imagine being belligerent and yelling to a customer? They could not fix my tire sensor prob Tom Harpster is the worst person to work with. Can anybody imagine being belligerent and yelling to a customer? They could not fix my tire sensor problem even now. I WOULD NOT recommend anyone to get their cars serviced at Armory. The best way to set this right is to take up the problem with the parent company. Imagine Armory hiring people like Tom who has no customer skills. I wonder if he has yelled at other customers or if..............................racism made him do it to me. More